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Vietnam Business Process Outsourcing Market to 2032

Overview

The Vietnam Business Process Outsourcing Market is expected to reach a 1,594.21 USD Million by 2032 and is projected to grow at a CAGR of 6.96% from 2025 to 2032.

Revenue, 2024 (USD Million)
937.21
Forecast, 2032 (USD Million)
1,594.21
CAGR, 2024 - 2032
6.96%
Report Coverage
Vietnam

Vietnam Business Process Outsourcing Market 2018-2032 USD Million

Vietnam Business Process Outsourcing Market, Key Findings (2025-2032)

Market Growth and Projections:

  • Market Size (2024): 937.21 USD Million
  • Projected Market Size (2032): 1,594.21 USD Million
  • CAGR (2025-2032): 6.96%

Key Findings of Vietnam Business Process Outsourcing Market

  • The Vietnam Business Process Outsourcing Market was valued at 937.21 USD Million in 2024.
  • The Vietnam Business Process Outsourcing Market is likely to grow at a CAGR of 6.96% during the forecast period of 2024 to 2032.
  • In 2024, the Largest segment Large Enterprises in Organization Size Segment accounted for the largest share of the market with a revenue of 613.06 USD Million
  • The fastest growing segment Voice Processing in Service Segment grew Fastest with a CAGR of 7.51% during the forecast period from 2024 to 2032.

Vietnam Business Process Outsourcing Market Scope

Vietnam Business Process Outsourcing Market Segmentation & Scope
Application
  • Others
  • Training
  • Product Engineering
  • Facilities and Administration
  • Sourcing, Procurement & Supply Chain
  • Sales and Marketing
  • Talent and HR Services
  • Finance and Accounting
  • Customer Care
Deployment Mode
  • On Premise
  • Cloud
Organization Size
  • SMEs
  • Large Enterprises
Ownership
  • Third Party
  • Captive
Outsourcing Approach
  • Fee for Service
  • Best-Shore
  • Bundled Services
  • Contract Based
End User
  • Others
  • Education
  • Energy and Utilities
  • Healthcare
  • Travel and Hospitality
  • Retail & E-Commerce
  • Transportation and Logistics
  • Government & Defense
  • BFSI
  • Manufacturing
  • IT and Telecommunication
Service
  • Others
  • 3D Visualization Services
  • Virtual Staffing Services
  • Image Editing Services
  • Telemarketing Services
  • Voice Processing
Outsourcing Type
  • Nearshore
  • Onshore
  • Offshore

Vietnam Business Process Outsourcing Market Data Coverage Insights

Study Period 2024-2032
Base Year 2024
Unit Revenue in USD Million
Market Value in 2024 937.21 USD Million
Market Value in 2032 1,594.21 USD Million
CAGR (2025-2032) 6.96%
Historic Data 2016-2023
Market Segments Covered Application,Deployment Mode,Organization Size,Ownership,Outsourcing Approach,End User,Service,Outsourcing Type

Regional Insights:

  • Leading Market (2024-2032): Vietnam, leading in terms of revenue 937.21 USD Million in 2024
    • Key Country: Vietnam, leading in terms of revenue with value of 937.21 USD Million in 2024.

Segments and Scope

  • Vietnam Business Process Outsourcing Market to 2032, By Application
    • Customer Care is the largest segment in Vietnam Business Process Outsourcing Market to 2032 with a revenue of 424.55 USD Million in the year 2024.
    • Customer Care is the Fastest growing segment in Vietnam Business Process Outsourcing Market to 2032 with a Growth rate of 7.37 % in forecast period 2025-2032.
  • Vietnam Business Process Outsourcing Market to 2032, By Deployment Mode
    • Cloud is the largest segment in Vietnam Business Process Outsourcing Market to 2032 with a revenue of 573.93 USD Million in the year 2024.
    • Cloud is the Fastest growing segment in Vietnam Business Process Outsourcing Market to 2032 with a Growth rate of 7.39 % in forecast period 2025-2032.
  • Vietnam Business Process Outsourcing Market to 2032, By Organization Size
    • Large Enterprises is the largest segment in Vietnam Business Process Outsourcing Market to 2032 with a revenue of 613.06 USD Million in the year 2024.
    • Large Enterprises is the Fastest growing segment in Vietnam Business Process Outsourcing Market to 2032 with a Growth rate of 7.24 % in forecast period 2025-2032.
  • Vietnam Business Process Outsourcing Market to 2032, By Ownership
    • Captive is the largest segment in Vietnam Business Process Outsourcing Market to 2032 with a revenue of 582.66 USD Million in the year 2024.
    • Captive is the Fastest growing segment in Vietnam Business Process Outsourcing Market to 2032 with a Growth rate of 7.16 % in forecast period 2025-2032.
  • Vietnam Business Process Outsourcing Market to 2032, By Outsourcing Approach
    • Contract Based is the largest segment in Vietnam Business Process Outsourcing Market to 2032 with a revenue of 476.20 USD Million in the year 2024.
    • Contract Based is the Fastest growing segment in Vietnam Business Process Outsourcing Market to 2032 with a Growth rate of 7.49 % in forecast period 2025-2032.
  • Vietnam Business Process Outsourcing Market to 2032, By End User
    • IT and Telecommunication is the largest segment in Vietnam Business Process Outsourcing Market to 2032 with a revenue of 409.07 USD Million in the year 2024.
    • IT and Telecommunication is the Fastest growing segment in Vietnam Business Process Outsourcing Market to 2032 with a Growth rate of 7.50 % in forecast period 2025-2032.
  • Vietnam Business Process Outsourcing Market to 2032, By Service
    • Voice Processing is the largest segment in Vietnam Business Process Outsourcing Market to 2032 with a revenue of 445.32 USD Million in the year 2024.
    • Voice Processing is the Fastest growing segment in Vietnam Business Process Outsourcing Market to 2032 with a Growth rate of 7.51 % in forecast period 2025-2032.
  • Vietnam Business Process Outsourcing Market to 2032, By Outsourcing Type
    • Offshore is the largest segment in Vietnam Business Process Outsourcing Market to 2032 with a revenue of 490.29 USD Million in the year 2024.
    • Offshore is the Fastest growing segment in Vietnam Business Process Outsourcing Market to 2032 with a Growth rate of 7.40 % in forecast period 2025-2032.

Vietnam Business Process Outsourcing Market Company Share Analysis

 
Company Name Company Share Analysis
NTT DATA Group Corporation
Wipro
Concentrix Corporation
Accenture
HCL Technologies Limited
Vietnam Business Process Outsourcing Market Company Share Analysis

Vietnam Business Process Outsourcing Market Geographical Sales Distribution, 2018-2032 USD Million

Vietnam Business Process Outsourcing Market Geographical Sales Distribution, 2018-2032 USD Million

Vietnam Business Process Outsourcing Market Company Profiling

Vietnam Business Process Outsourcing Market Company Profiling

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Frequently Asked Questions
The Vietnam Business Process Outsourcing Market is segmented based on Segmentation Application,Deployment Mode,Organization Size,Ownership,Outsourcing Approach,End User,Service,Outsourcing Type.
Vietnam Business Process Outsourcing Market was valued at USD 937.21(Revenue in USD Million) in 2024.
Vietnam Business Process Outsourcing Market is projected to grow at a CAGR of 6.96% during the forecast period of 2024 to 2032.
The Large Enterprises segment is expected to dominate the Vietnam Business Process Outsourcing Market, holding a largest market share of 613.06 USD Million in 2024

Coming Soon....

Vietnam Business Process Outsourcing Market Scope

Vietnam Business Process Outsourcing Market Segmentation & Scope
Application
  • Others
  • Training
  • Product Engineering
  • Facilities and Administration
  • Sourcing, Procurement & Supply Chain
  • Sales and Marketing
  • Talent and HR Services
  • Finance and Accounting
  • Customer Care
Deployment Mode
  • On Premise
  • Cloud
Organization Size
  • SMEs
  • Large Enterprises
Ownership
  • Third Party
  • Captive
Outsourcing Approach
  • Fee for Service
  • Best-Shore
  • Bundled Services
  • Contract Based
End User
  • Others
  • Education
  • Energy and Utilities
  • Healthcare
  • Travel and Hospitality
  • Retail & E-Commerce
  • Transportation and Logistics
  • Government & Defense
  • BFSI
  • Manufacturing
  • IT and Telecommunication
Service
  • Others
  • 3D Visualization Services
  • Virtual Staffing Services
  • Image Editing Services
  • Telemarketing Services
  • Voice Processing
Outsourcing Type
  • Nearshore
  • Onshore
  • Offshore
Frequently Asked Questions
The Vietnam Business Process Outsourcing Market is segmented based on Segmentation Application,Deployment Mode,Organization Size,Ownership,Outsourcing Approach,End User,Service,Outsourcing Type.
Vietnam Business Process Outsourcing Market was valued at USD 937.21(Revenue in USD Million) in 2024.
Vietnam Business Process Outsourcing Market is projected to grow at a CAGR of 6.96% during the forecast period of 2024 to 2032.
The estimated market value of the Vietnam Business Process Outsourcing Market for final year is USD 1,594.21 (USD Million).

Vietnam Business Process Outsourcing Market Company Profiling

Vietnam Business Process Outsourcing Market Company Profiling
Frequently Asked Questions
The Vietnam Business Process Outsourcing Market is segmented based on Segmentation Application,Deployment Mode,Organization Size,Ownership,Outsourcing Approach,End User,Service,Outsourcing Type.
Vietnam Business Process Outsourcing Market was valued at USD 937.21(Revenue in USD Million) in 2024.
Vietnam Business Process Outsourcing Market is projected to grow at a CAGR of 6.96% during the forecast period of 2024 to 2032.
The estimated market value of the Vietnam Business Process Outsourcing Market for final year is USD 1,594.21 (USD Million).

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