Global Cloud Telephony Service Market – Industry Trends and Forecast to 2027

  • ICT
  • Upcoming Report
  • Oct 2020
  • Global
  • 350 Pages
  • No of Tables: 60
  • No of Figures: 220

Global Cloud Telephony Service Market, By Deployment Type (Cloud, Hosted), Enterprise (Small & Medium Enterprises (SMEs), Large Enterprises), Network (Public Switched Telephone Networks (PSTNs), Voice over Internet Protocol (VoIP)), Application (Conferencing, Multi-level IVR, Sales & Marketing, Customer Relationship Management (CRM)), End User Industry (Telecom and IT, BFSI, Government, Health Care, Media and Entertainment, Education, Retail, and Others),  Country (U.S., Canada, Mexico, Brazil, Argentina, Rest of South America, Germany, Italy, U.K., France, Spain, Netherlands, Belgium, Switzerland, Turkey, Russia, Rest of Europe, Japan, China, India, South Korea, Australia, Singapore, Malaysia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific, Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa) Industry Trends and Forecast to 2027

Cloud Telephony Service Market Market Analysis and Insights Global Cloud Telephony Service Market

Cloud telephony service market is expected to grow at a CAGR of 13.28% in the forecast period of 2020 to 2027. Data Bridge Market Research report on cloud telephony service market provides analysis and insights regarding the various factors expected to be prevalent throughout the forecasted period while providing their impacts on the market’s growth.

Cloud telephony is referred to as a service which helps voice and data services to be functioned by the use of internet connection by replacing conventional phone line. It is an online communication system with on-demand service.

Increasing digitalization and adoption of cloud services to reduce operational costs are the factors driving the growth of the cloud telephony service market. Risk related to data loss over internet and privacy related concerns are the factors restraining the cloud telephony service market. Shift of telecom companies from traditional method to IP networks acts as an opportunity. Increasing cyber-attacks is one of the challenges faced by the cloud telephony service market.

This cloud telephony service market report provides details of new recent developments, trade regulations, import export analysis, production analysis, value chain optimization, market share, impact of domestic and localised market players, analyses opportunities in terms of emerging revenue pockets, changes in market regulations, strategic market growth analysis, market size, category market growths, application niches and dominance, product approvals, product launches, geographic expansions, technological innovations in the market. To gain more info on Data Bridge Market Research cloud telephony service market contact us for an Analyst Brief, our team will help you take an informed market decision to achieve market growth.

Global Cloud Telephony Service Market Scope and Market Size

Cloud telephony service market is segmented on the basis of deployment type, enterprise, network, application, and end user industry. The growth among segments helps you analyse niche pockets of growth and strategies to approach the market and determine your core application areas and the difference in your target markets.

  • Based on deployment type, the market is segmented into cloud and hosted.
  • Based on enterprise, the market is segmented into small & medium enterprises (SMEs), large enterprises.
  • Based on network, the market is segmented into public switched telephone networks (PSTNs), voice over internet protocol (VoIP).
  • Based on application, the market is segmented into conferencing, multi-level IVR, sales & marketing, customer relationship management (CRM).
  • Based on end user industry, the market is segmented into telecom and IT, BFSI, government, health care, media and entertainment, education, retail, and others.

Cloud Telephony Service Market Country Level Analysis

Cloud telephony service market is analysed and market size, volume information is provided by country, deployment type, enterprise, network, application, and end user industry as referenced above.

The countries covered in the market report are the U.S., Canada and Mexico in North America, Brazil, Argentina and Rest of South America as part of South America, Germany, Italy, U.K., France, Spain, Netherlands, Belgium, Switzerland, Turkey, Russia, Rest of Europe in Europe, Japan, China, India, South Korea, Australia, Singapore, Malaysia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific (APAC)  in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA).

North America will dominate the cloud telephony service market because several vendors of major cloud telephony services solutions are present in this region and advanced IT infrastructure to run enterprise applications and deliver services to the customers seamlessly.

The country section of the report also provides individual market impacting factors and changes in regulation in the market domestically that impacts the current and future trends of the market. Data points like down-stream and upstream value chain analysis, technical trends and porter's five forces analysis, case studies are some of the pointers used to forecast the market scenario for individual countries. Also, the presence and availability of global brands and their challenges faced due to large or scarce competition from local and domestic brands, impact of domestic tariffs and trade routes are considered while providing forecast analysis of the country data.

Competitive Landscape and Cloud Telephony Service Market Share Analysis

Cloud telephony service market competitive landscape provides details by competitor. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, regional presence, company strengths and weaknesses, product launch, product width and breadth, application dominance. The above data points provided are only related to the companies’ focus related to cloud telephony service market.

The major players covered in the cloud telephony service market report are StarTele Logic,8x8, Inc., AVOXI, BroadSoft, Cisco Systems, Inc., DIALPAD, Exotel Techcom Pvt. Ltd., Go 2 Market India Pvt. Ltd., Knowlarity Communications Pvt Ltd., LeadNXT, Megapath, Microsoft, Mitel Networks Corporation, Natterbox Ltd., NetFortis, Nextiva, NFON AG, NovaCloud Pty Ltd., NTT Communications, PortaOne, Inc., Redcentric plc., RingCentral, Inc., Singtel, Solutions Infini., Telviva, Tripudio Ltd., VoIPStudio, Vonage Intermedia.net, Inc.,  Vox Telecom among other domestic and global players. Market share data is available for global, North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America separately. DBMR analysts understand competitive strengths and provide competitive analysis for each competitor separately.

Customization Available : Global Cloud Telephony Service Market

Data Bridge Market Research is a leader in consulting and advanced formative research. We take pride in servicing our existing and new customers with data and analysis that match and suits their goal. The report can be customised to include production cost analysis, trade route analysis, price trend analysis of target brands understanding the market for additional countries (ask for the list of countries), import export and grey area results data, literature review, consumer analysis and product base analysis. Market analysis of target competitors can be analysed from technology-based analysis to market portfolio strategies. We can add as many competitors that you require data about in the format and data style you are looking for. Our team of analysts can also provide you data in crude raw excel files pivot tables (Factbook) or can assist you in creating presentations from the data sets available in the report.


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