Global Cloud Operations Support Systems (OSS) Business Support System (BSS) Market – Industry Trends and Forecast to 2030

Cloud Operations Support Systems (OSS) Business Support System (BSS) Market Analysis and Size

Over the projected period, it is estimated that the market for cloud business support systems (BSS) and operations support systems (OSS) would produce sizable quantities of revenue. Market participants are concentrating on handling organizational financial concerns. The OSS BSS system oversees the communication and operational networks of businesses. Moreover, by handling operational operations, including product management, customer management, revenue management, and order management, the growing acceptance of OSS BSS solutions among various end users aids in optimizing client requirements. Thus, the market is projected to witness substantial growth throughout forecast period.

Data Bridge Market Research analyses that the cloud Operations Support Systems (OSS) Business Support System (BSS) market which was USD 18.44 million in 2022, is expected to reach USD 48.68 million by 2030, and is expected to undergo a CAGR of 12.9% during the forecast period of 2023 to 2030. The “large enterprises” are dominating in the organization size segment owing to increasing demand for automation, security, scalability and real time monitoring solutions. In addition to the market insights such as market value, growth rate, market segments, geographical coverage, market players, and market scenario, the market report curated by the Data Bridge Market Research team includes in-depth expert analysis, import/export analysis, pricing analysis, production consumption analysis, and pestle analysis.

Report Scope and Market Segmentation

Market Definition

The words operations support system (OSS) and business support system (BSS) are interchangeable in the telecommunications sector. The distinction highlights the degree of abstraction that exists between network operations and network-centered business. Communications service providers support a wide range of services and functions with their OSS/BSS. The primary purposes of BSS are order capture, customer relationship management, and telecom billing, whereas the main functions of OSS are order processing, network inventory control, and network operations.  

Cloud Operations Support Systems (OSS) Business Support System (BSS) Market Dynamics

Drivers

• Escalating need to minimize CAPEX and OPEX

The telecom sector offers a broad range of support services, including networking, customer profile management, and various billing management techniques, all of which have an impact on operating costs. Cloud offers CSPs the full IT infrastructure at a lower cost, allowing them to improve operations as a whole. Using the various resource tracking techniques, CSPs constantly struggle to keep track of OPEX. Telecom service providers were struggling to cut operating expenses due to the rapid introduction of new technologies. Many businesses have begun implementing cloud-based OSS BSS systems, enabling them to manage complex operations efficiently and significantly lower operational costs. The use of cloud technologies enables CSPs to offer more straightforward solutions while also lowering overall operational costs.

• High requirement for business support system (BSS)

The requirement for business support system (BSS) solutions is always of utmost importance as they support commercial and customer-focused activities in the telecom sector and help every firm properly oversee, manage, and carry out their business operations. A business support system (BSS) supports numerous business operations, including marketing, product offerings, sales, contracts, and the delivery of goods and services, while assisting a firm or organization in securing income and quality. Cloud-native business support system (BSS) systems provide greater traffic scalability and the creation of new revenue streams. As a result, a business support system (BSS) is needed, which fosters the market's overall growth rate over the forecast period.

Opportunities

• High end visibility in operations support systems (OSS) module

The high end visibility in operations support systems (OSS) module is estimated to generate lucrative opportunities for the market, which will further expand the cloud operations support systems (OSS) business support system (BSS) market's growth rate in the future. Real and virtualized networking assets are now spread across numerous vendors and locations in different businesses. It is not possible to manually maintain an estate that is expanding so quickly, as it can be challenging to separate important performance and security events from the daily chaos of unprocessed raw log messages, edge device alerts, and other connected hardware. In order to obtain end-to-end insight in such complex contexts, enterprises are predicted to need to integrate their reporting streams.

• Technological innovations in telecom sector

Additionally, the technological innovations in the telecom sector further offer numerous growth opportunities within the market. The cloud operations support systems (OSS) business support system (BSS) will be in greater demand in due to these technological innovations during the projected period as it improves the operational productivity.

Restraints/Challenges

• Unavailability of skilled personnel

The telecom service providers need to adapt to new technology infrastructures and enhance their operational and business procedures due to the rapid pace of innovation. In this fiercely competitive environment, it is challenging for the telecom businesses to concurrently plan, develop, and implement new infrastructures while concentrating on their core skills. As a result, there is a huge requirement of skilled professionals that are able to quickly learn and adapt accordingly. However, the dearth of skilled personnel is expected to obstruct market growth over the forecast period.

• Data privacy concerns

The need to protect data privacy is becoming more difficult as the telecom industry's user base grows. As more data is collected and online transactions are carried out in the telecom business, worries about the security of data and payments are increasing. Consumers must disclose their financial information in order to receive value-added services. Because of these factors, customers worry about the security and privacy of their payment information and other private information. Such important and private information about transactions and individual details must be kept secure and the data must be maintained with total integrity. Over the forecast period, these concerns over privacy and security will further challenge the cloud operations support systems (OSS) business support system (BSS) market.

This cloud operations support systems (OSS) business support system (BSS) market report provides details of new recent developments, trade regulations, import-export analysis, production analysis, value chain optimization, market share, impact of domestic and localized market players, analyses opportunities in terms of emerging revenue pockets, changes in market regulations, strategic market growth analysis, market size, category market growths, application niches and dominance, product approvals, product launches, geographic expansions, technological innovations in the market. To gain more info on the cloud operations support systems (OSS) business support system (BSS) market contact Data Bridge Market Research for an Analyst Brief, our team will help you take an informed market decision to achieve market growth.

Recent Development

• In September 2021, Oracle partnered with Telefonica Espaa, a global Spanish telecommunications firm. By working together, the companies hoped to accelerate the adoption of the telecom enterprise cloud and create new communication services for consumers and businesses. In order to support its expanding portfolio of digital services, including new 5G and Internet of Things services as well as services co-hosted with network partners and ISVs, Telefonica will also centralize the technology architecture on which its telecommunications network depends into a shared, open-standard platform
• In May 2021, Amazon Web Services, a division of Amazon that offers on-demand cloud computing platforms, and Ericsson joined forces. In order to give CSPs more flexibility in using nimble systems ecosystem, specifically in integration with technologies like automatic scaling, Infrastructure-as-a-Code, and AI/ML engines, the companies worked together to integrate both skills. This aimed to make the digital conversion process easier and to foster understandable, modern services

Global Cloud Operations Support Systems (OSS) Business Support System (BSS) Market Scope

The cloud operations support systems (OSS) business support system (BSS) market is segmented on the basis of solutions, service, deployment model and organization size. The growth amongst these segments will help you analyze meagre growth segments in the industries and provide the users with a valuable market overview and market insights to help them make strategic decisions for identifying core market applications.

Solutions

• Operations Support System
• Service Assurance
• Resource Inventory Management
• Network Management
• Business Support System
• Billing and Revenue Management
• Customer and Product Management
• Service Fulfillment

Service

• Professional Services
• Managed Services

Deployment Model

• Public Cloud
• Private Cloud
• Hybrid Cloud

Organization Size

• Small and Medium Enterprises (SMEs)
• Large Enterprises

Global Cloud Operations Support Systems (OSS) Business Support System (BSS) Market Regional Analysis/Insights

The cloud operations support systems (OSS) business support system (BSS) market is analyzed and market size insights and trends are provided by country, solutions, service, deployment model and organization size as referenced above.

The countries covered in the cloud operations support systems (OSS) business support system (BSS) market report are U.S., Canada and Mexico in North America, Germany, France, U.K., Netherlands, Switzerland, Belgium, Russia, Italy, Spain, Turkey, rest of Europe in Europe, China, Japan, India, South Korea, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E., Israel, Egypt, South Africa, rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), Brazil, Argentina and rest of South America as part of South America.

North America is expected to dominate the cloud operations support systems (OSS) business support system (BSS) market because of the high adoption of technology in the advancing countries within the region over the forecast period of 2023 to 2030. Moreover, the growth of the telecom industry with next-generation operation systems and software is further estimated to accelerate the expansion over the forecast period.

Asia-Pacific is expected to witness significant growth during the forecast period of 2023 to 2030 due to the increasing need for bundled services within the region. The rapidly shifting of workload to cloud environment is also a major contributor to the regional market expansion.

The country section of the report also provides individual market-impacting factors and changes in regulation in the market domestically that impact the current and future trends of the market. Data points like downstream and upstream value chain analysis, technical trends, and porter's five forces analysis, case studies are some of the pointers used to forecast the market scenario for individual countries. Also, the presence and availability of global brands and the challenges faced due to large or scarce competition from local and domestic brands, the impact of domestic tariffs, and trade routes are considered while providing forecast analysis of the country data.   

Competitive Landscape and Global Cloud Operations Support Systems (OSS) Business Support System (BSS) Market Share Analysis

The cloud operations support systems (OSS) business support system (BSS) market competitive landscape provides details by competitor. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, global presence, production sites and facilities, production capacities, company strengths and weaknesses, product launch, product width and breadth, application dominance. The above data points provided are only related to the companies' focus related to cloud operations support systems (OSS) business support system (BSS) market.

Some of the major players operating in the cloud operations support systems (OSS) business support system (BSS) market are:

• Amdocs (U.S.)
• Telefonaktiebolaget LM Ericsson (Sweden)
• Huawei Technologies Co., Ltd. (China)
• Netcracker (U.S.)
• Oracle (U.S.)
• Hewlett Packard Enterprise Development LP (U.S.)
• Optiva Inc., (Canada)
• Nokia (Finland), CSG (U.S.)
• ZTE Corporation (China)
• Comarch SA (Finland)
• Subex (India)
• STL.Tech (India)
• TEOCO (U.S.)
• IBM (U.S.)
• InfoVista (U.S.)
• Comviva (India)
• CERILLION EMEA (U.K.)
• Tecnotree Corporation (Finland)
• Whale Cloud Technology Co., Ltd. (China)
• Bill Perfect, Inc. (U.S.)
• Telgoo5 (U.S.)

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