A typical delivery model where a vendor can use IP blocks as containers for small information units to deliver various communication and collaboration applications and associated services to its clients over the internet. Both single-tenancy and multi-tenancy are methods the delivery model uses to connect with its clients. Changes in this market are anticipated to be fueled by organizational trends toward mobility, Bring Your Own Device (BYOD), and demands for ongoing service support.
According to Data Bridge Market Research, the Global Unified Communication as a Service Market is expected to reach the value of USD 216.17 billion by 2029, at a CAGR of 21.05% during the forecast period of 2022-2029.
“BYOD’s expanding trend is leveraging market expansion."
Over the forecast period, market growth is anticipated to be driven by the rise in demand for BYOD (bring your own device) systems in the corporate sector. Employees are instructed to bring their devices to work rather than rely on the company's hardware. The bring-your-own-device policy provides a robust central communication technology, enabling convenient and straightforward communication between various parts of the organization. Major organizations' increasing acceptance of cloud services is another factor that is anticipated to support market growth. These services can give employees real-time monitoring and resource efficiency features.
What restraints the growth of the Global Unified Communication as a Service Market?
“Less reliability can restraint the market growth."
Through a lack of reliable data, standards, and guidelines, the market for intelligent enterprise data capture software is restricted. Additionally, because everything is now done using technology, the likelihood of data loss, security breaches, or hacking has increased along with the dependability of the intelligence enterprise. However, the market for unified communication as a service is expected to face additional challenges during the forecast period due to growing security concerns regarding cloud-based deployment and a lack of interoperability.
Segmentation: Global Unified Communication as a Service Market
The Global Unified Communication as a Service Market is segmented on the basis of component, development, organization site, and end user.
- On the basis of component, the unified communication as a service market is segmented into telephony, unified messaging, conferencing, collaboration platforms, and applications.
- On the basis of deployment, the unified communication as a service market is segmented into private public and public cloud.
- On the basis of organization site, the unified communication as a service market is segmented into Small and medium sized enterprises, and large enterprises.
- On the basis of end use, the unified communication as a service market is segmented into IT enabled services and telecom, banking financial services and insurance, healthcare, automotive, retail and consumer goods, public sector, transportation and logistics, travel and hospitality, and others.
Regional Insights: North America is expected to dominate the Global Unified Communication as a Service Market
North America is expected to have the largest Unified Communication-as-a-Service (UCaaS) market share. The market's expansion can be attributed to the region's increased use of telepresence systems, sophisticated business solutions, and Bring Your Own Device (BYOD). Businesses throughout the region are implementing advanced unified communication services like conferencing, unified messaging, enterprise telephony, and instant messaging. The use of contact center features like auto-attendant, call forwarding, interactive voice response, and CRM integrations is expanding in North America.
Asia-Pacific is expected to have the highest CAGR in the Unified Communication-as-a-Service (UCaaS) market during the forecast period owing to the adoption of unified communication services and cloud technologies like VoIP unified communications and voice & video conferencing are among the UCaaS industry trends in Asia Pacific due to an increase in demand for internet-based communication services among SMEs in the region.
To know more about the study, visit, https://www.databridgemarketresearch.com/reports/global-unified-communication-as-a-service-market
Recent Developments in Global Unified Communication as a Service Market
- In 2022 Ericsson purchased Vonage Holdings Corp., a company that offers unified communications-as-a-service (UCaaS) and contact center as a service (CCaaS), in order to grow its mobile network business into an enterprise. As a result of the acquisition, Ericsson will be able to provide a comprehensive range of communications solutions, including Communications Platform as a Service (CPaaS), CCaaS, and UCaaS.
- In 2022, Cloud-based UcaaS solution provider Sangoma Technologies Corporation purchased NetFortris Corporation, a company that offered cloud-based UCaaS and MSP solutions. By incorporating new MSP capabilities, Sangoma anticipates that the acquisition will aid in the expansion of its cloud-based services.
- In 2022, Microsoft has made plans to integrate Microsoft 365 Business, Enterprise, and Education subscriptions into the launch of Microsoft Teams Connect shared channels. The company expanded the existing standard and private channels in Microsoft Teams Connect by adding new channels. Without adding them to a team, users can invite people to a specific channel using a shared channel.
The Prominent Key Players Operating in the Global Unified Communication as a Service Market Include:
- Amazon Web Services, Inc. (U.S.)
- Cisco Systems Inc., (U.S.)
- NTT DATA Corporation (Japan)
- DXC Technology Company (U.S.)
- VMware, Inc. (U.S.)
- RACKSPACE TECHNOLOGY (U.S.)
- Informatica (U.S.)
- IBM Corporation (U.S.)
- Microsoft (U.S.)
- Siemens (Germany)
- ANSYS, Inc. (U.S.)
- SAP SE (Germany)
- Robert Bosch GmbH (Germany)
- NetApp (U.S.)
- Atos SE (U.S.)
- Fujitsu (Japan)
- CenturyLink (U.S)
- Hewlett Packard Enterprise Development LP (U.S.)
- Dell Inc., (U.S.)
- Oracle (U.S.)
- Google LLC (U.S.)
- Atos SE (France)
- KELLTON TECH (India)
Above are the key players covered in the report, to know about more and exhaustive list of global unified communication as a service market companies contact, https://www.databridgemarketresearch.com/contact
Research Methodology: Global Unified Communication as a Service Market
Data collection and base year analysis are done using data collection modules with large sample sizes. The market data is analyzed and estimated using market statistical and coherent models. In addition, market share analysis and key trend analysis are the major success factors in the market report. The key research methodology used by dbmr research team is data triangulation which involves data mining, analysis of the impact of data variables on the market, and primary (industry expert) validation. Apart from this, data models include vendor positioning grid, market time line analysis, market overview and guide, company positioning grid, company market share analysis, standards of measurement, global vs regional and vendor share analysis. Please request analyst call in case of further inquiry.
