Middle East and Africa Business Process Outsourcing (BPO) Market is forecasted to grow with significant CAGR due to the rising need for business agility and the schedule of multi-workflows for increasing efficiency.

Growing preference for cloud technology and process automation may drive the Middle East and Africa business process outsourcing (BPO) market growth. The threat of data security and privacy concerns through cyber-attacks is expected to restrain the market.

Middle East and Africa Business Process Outsourcing (BPO) Market Scenario

According to Data Bridge Market Research, the Middle East and Africa business process outsourcing (BPO) market in U.A.E. has the highest market share, followed by Saudi Arabia and South Africa. The market leader is IBM Corporation accounts for an estimated market share of approximately 12.04%. The market is witnessing continuous product launches, partnerships, and other strategies in the market.

For instance,

• In June 2020, IBM Corporation and Wipro Limited collaborated to help clients accelerate their cloud journey. They have Wipro IBM Novus Lounge in Bangalore, a complete suite of solutions leveraging artificial intelligence, cloud, machine learning, and the Internet of Things. This collaboration will help to provide secure and scalable hybrid cloud technology to their customers and expand their product portfolio

Trends Impacting the Market

Now the question is which other regions IBM Corporation, Accenture, and Capgemini are targeting? Data Bridge Market Research has estimated a large growth in the Middle East and Africa business process outsourcing (BPO) market. The market leaders target Saudi Arabia, South Africa, and Egypt to be their next revenue pockets for 2022.

Middle East and Africa business process outsourcing (BPO) market is becoming more competitive every year with companies such as IBM Corporation, Accenture, and Capgemini as they are the market leaders in the market. Data Bridge Market Research new reports highlight the major growth factors and opportunities in the Middle East and Africa business process outsourcing (BPO) market.

For more analysis on the Middle East and Africa business process outsourcing (BPO) market, request for a briefing with our analysts https://www.databridgemarketresearch.com/speak-to-analyst/?dbmr=middle-east-and-africa-business-process-outsourcing-market

Middle East and Africa Business Process Outsourcing (BPO) Market Development in 2020

• In July 2020, Capgemini partnered with John Lewis to provide core operational IT applications and services or support the partnership and business processes. The Capgemini will provide trading, finance, supply chain, and personal systems. This partnership will help the company to increase their business and generate revenues

Scope of the Middle East and Africa Business Process Outsourcing (BPO) Market

The Middle East and Africa business process outsourcing (BPO) market is segmented based on countries into South Africa, U.A.E., Saudi Arabia, Israel, Egypt and the Rest of the Middle East and Africa. All country-based analysis of the Middle East and Africa business process outsourcing (BPO) market is further analyzed based on further segmentation.

The Middle East and Africa business process outsourcing (BPO) market is segmented into eight notable segments based on outsourcing type, service, application, deployment mode, organization size, ownership, outsourcing approach, and end-user.

• On the basis of outsourcing type, Middle East and Africa business process outsourcing (BPO) market is segmented into offshore, nearshore, and onshore. On the basis of service, the Middle East and Africa business process outsourcing (BPO) market is segmented into voice processing, telemarketing services, 3D visualization services, image edition services, virtual staffing services, and others. On the basis of application, the Middle East and Africa business process outsourcing (BPO) market is segmented into human resource, sales & marketing, finance & accounting, procurement & supply chain, facilities & administrations, customer care, training, product engineering, and others. On the basis of deployment mode, the Middle East and Africa business process outsourcing (BPO) market is segmented into on premise and cloud. On the basis of organization size, the Middle East and Africa business process outsourcing (BPO) market is segmented into large enterprises and SMEs. On the basis of ownership, the Middle East and Africa business process outsourcing (BPO) market is segmented into captive and third party. On the basis of outsourcing approach, the Middle East and Africa business process outsourcing (BPO) market is segmented into best-shore, bundled services, contract based and fee for services. On the basis of end-user, the Middle East and Africa business process outsourcing (BPO) market is segmented into BFSI, IT & telecom, healthcare, manufacturing, retail & ecommerce, government & defense, transportation & logistics, travel & hospitality, education, energy & utilities, and others.

To know more about the study https://www.databridgemarketresearch.com/reports/middle-east-and-africa-business-process-outsourcing-market

Key Pointers Covered in Middle East and Africa Business Process Outsourcing (BPO) Market Industry Trends and Forecast to 2029

• Market Size
• Market Standards and Changes
• Market Trials in Different Regions
• Market Requirements in Different Regions
• Market Shares in Different Regions
• Recent Developments for Market Competitors
• Recent Market Value for Different regions
• Sales Data for Market Competitors
• Market Key Vendors and Disruptors Study

Key Market Competitors Covered in the Report

• IBM Corporation
• Cognizant
• Capgemini
• Genpact
• ADP, Inc.
• Wipro Limited
• Accenture
• Tata Consultancy Services Limited
• HCL Technologies Limited
• NTT DATA, Inc.
• WNS (Holdings) Ltd.
• NCR Corporation
• Tech Mahindra Limited
• Infosys Limited
• Concentrix Corporation
• TTEC
• Plaxonic Technologies
• Sodexo
• AMDOCS
• CBRE

Above are the key players covered in the report. To know about more an exhaustive list of business process outsourcing (BPO) companies, contact us https://www.databridgemarketresearch.com/toc/?dbmr=middle-east-and-africa-business-process-outsourcing-market

Research Methodology: Middle East and Africa Business Process Outsourcing (BPO) Market

Data collection and base year analysis are done using data collection modules with large sample sizes. The market data is analyzed and forecasted using market statistical and coherent models. Also, market share analysis and key trend analysis are the major success factors in the market report. To know more, please request an analyst call or drop down your inquiry.

The key research methodology used by the DBMR research team is data triangulation which involves data mining, analysis of the impact of data variables on the market, and primary (industry expert) validation. Apart from this, data models include vendor positioning grid, market timeline analysis, market overview and guide, company positioning grid, company market share analysis, standards of measurement, top to bottom analysis, and vendor share analysis. To know more about the research methodology, drop an inquiry to speak to our industry experts.

Primary Respondents

• Demand Side: Software Developers, Business process outsourcing (BPO) Team Leaders, Managers, and Industrial Professionals, among others
• Supply Side: Data Center Service Providers, Product Managers, Marketing Managers, C-Level Executives, Distributors, Market Intelligence, Data Center Consultants, and Regulatory Affairs Managers, among others

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