Middle East & Africa Business Process Outsourcing Market to 2032
Overview
The Middle East & Africa Business Process Outsourcing Market is expected to reach a 26.22 USD Billion by 2032 and is projected to grow at a CAGR of 7.63% from 2025 to 2032.
Revenue, 2024 (USD Billion)
14.67
Forecast, 2032 (USD Billion)
26.22
CAGR, 2024 - 2032
7.63%
Report Coverage
Middle East & Africa
Middle East & Africa Business Process Outsourcing Market 2018-2032 USD Billion
Middle East & Africa Business Process Outsourcing Market, Key Findings (2025-2032)
Market Growth and Projections:
- Market Size (2024): 14.67 USD Billion
- Projected Market Size (2032): 26.22 USD Billion
- CAGR (2025-2032): 7.63%
Key Findings of Middle East & Africa Business Process Outsourcing Market
- The Middle East & Africa Business Process Outsourcing Market was valued at 14.67 USD Billion in 2024.
- The Middle East & Africa Business Process Outsourcing Market is likely to grow at a CAGR of 7.63% during the forecast period of 2024 to 2032.
- In 2024, the Largest segment Large Enterprises in Organization Size Segment accounted for the largest share of the market with a revenue of 9.53 USD Billion
- The fastest growing segment IT and Telecommunication in End User Segment grew Fastest with a CAGR of 8.30% during the forecast period from 2024 to 2032.
Middle East & Africa Business Process Outsourcing Market Scope
Middle East & Africa Business Process Outsourcing Market Segmentation & Scope
Service
- Others
- 3D Visualization Services
- Virtual Staffing Services
- Image Editing Services
- Telemarketing Services
- Voice Processing
Outsourcing Type
- Nearshore
- Onshore
- Offshore
Application
- Others
- Training
- Product Engineering
- Facilities and Administration
- Sourcing, Procurement & Supply Chain
- Sales and Marketing
- Talent and HR Services
- Finance and Accounting
- Customer Care
Organization Size
- SMEs
- Large Enterprises
Ownership
- Third Party
- Captive
Deployment Mode
- On Premise
- Cloud
Outsourcing Approach
- Fee for Service
- Best-Shore
- Bundled Services
- Contract Based
End User
- Others
- Education
- Energy and Utilities
- Healthcare
- Travel and Hospitality
- Retail & E-Commerce
- Transportation and Logistics
- Government & Defense
- BFSI
- Manufacturing
- IT and Telecommunication
Middle East & Africa Business Process Outsourcing Market Data Coverage Insights
| Study Period | 2024-2032 |
| Base Year | 2024 |
| Unit | Revenue in USD Billion |
| Market Value in 2024 | 14.67 USD Billion |
| Market Value in 2032 | 26.22 USD Billion |
| CAGR (2025-2032) | 7.63% |
| Historic Data | 2016-2023 |
| Market Segments Covered | Service,Outsourcing Type,Application,Organization Size,Ownership,Deployment Mode,Outsourcing Approach,End User |
Regional Insights:
-
Leading Market (2024-2032): Middle East & Africa, leading in terms of revenue 14.67 USD Billion in 2024
- Key Country: United Arab Emirates, leading in terms of revenue with value of 5,074.50 USD Million in 2024.
Segments and Scope
-
Middle East & Africa Business Process Outsourcing Market to 2032, By Service
- Voice Processing is the largest segment in Middle East & Africa Business Process Outsourcing Market to 2032 with a revenue of 6.67 USD Billion in the year 2024.
- Voice Processing is the Fastest growing segment in Middle East & Africa Business Process Outsourcing Market to 2032 with a Growth rate of 8.23 % in forecast period 2025-2032.
-
Middle East & Africa Business Process Outsourcing Market to 2032, By Outsourcing Type
- Offshore is the largest segment in Middle East & Africa Business Process Outsourcing Market to 2032 with a revenue of 7.55 USD Billion in the year 2024.
- Offshore is the Fastest growing segment in Middle East & Africa Business Process Outsourcing Market to 2032 with a Growth rate of 8.08 % in forecast period 2025-2032.
-
Middle East & Africa Business Process Outsourcing Market to 2032, By Application
- Customer Care is the largest segment in Middle East & Africa Business Process Outsourcing Market to 2032 with a revenue of 6.17 USD Billion in the year 2024.
- Customer Care is the Fastest growing segment in Middle East & Africa Business Process Outsourcing Market to 2032 with a Growth rate of 8.12 % in forecast period 2025-2032.
-
Middle East & Africa Business Process Outsourcing Market to 2032, By Organization Size
- Large Enterprises is the largest segment in Middle East & Africa Business Process Outsourcing Market to 2032 with a revenue of 9.53 USD Billion in the year 2024.
- Large Enterprises is the Fastest growing segment in Middle East & Africa Business Process Outsourcing Market to 2032 with a Growth rate of 7.91 % in forecast period 2025-2032.
-
Middle East & Africa Business Process Outsourcing Market to 2032, By Ownership
- Captive is the largest segment in Middle East & Africa Business Process Outsourcing Market to 2032 with a revenue of 9.06 USD Billion in the year 2024.
- Captive is the Fastest growing segment in Middle East & Africa Business Process Outsourcing Market to 2032 with a Growth rate of 7.83 % in forecast period 2025-2032.
-
Middle East & Africa Business Process Outsourcing Market to 2032, By Deployment Mode
- Cloud is the largest segment in Middle East & Africa Business Process Outsourcing Market to 2032 with a revenue of 8.92 USD Billion in the year 2024.
- Cloud is the Fastest growing segment in Middle East & Africa Business Process Outsourcing Market to 2032 with a Growth rate of 8.06 % in forecast period 2025-2032.
-
Middle East & Africa Business Process Outsourcing Market to 2032, By Outsourcing Approach
- Contract Based is the largest segment in Middle East & Africa Business Process Outsourcing Market to 2032 with a revenue of 7.27 USD Billion in the year 2024.
- Contract Based is the Fastest growing segment in Middle East & Africa Business Process Outsourcing Market to 2032 with a Growth rate of 8.18 % in forecast period 2025-2032.
-
Middle East & Africa Business Process Outsourcing Market to 2032, By End User
- IT and Telecommunication is the largest segment in Middle East & Africa Business Process Outsourcing Market to 2032 with a revenue of 5.81 USD Billion in the year 2024.
- IT and Telecommunication is the Fastest growing segment in Middle East & Africa Business Process Outsourcing Market to 2032 with a Growth rate of 8.30 % in forecast period 2025-2032.
Middle East & Africa Business Process Outsourcing Market Company Share Analysis
| Company Name |
|
||
| NTT DATA Group Corporation | |||
| Wipro | |||
| Concentrix Corporation | |||
| Accenture | |||
| HCL Technologies Limited | |||
Middle East & Africa Business Process Outsourcing Market Geographical Sales Distribution, 2018-2032 USD Billion
Middle East & Africa Business Process Outsourcing Market Company Profiling
Industry Related Reports
Frequently Asked Questions
The Middle East & Africa Business Process Outsourcing Market is segmented based on Segmentation Service,Outsourcing Type,Application,Organization Size,Ownership,Deployment Mode,Outsourcing Approach,End User.
Middle East & Africa Business Process Outsourcing Market was valued at USD 14.67(Revenue in USD Billion) in 2024.
Middle East & Africa Business Process Outsourcing Market is projected to grow at a CAGR of 7.63% during the forecast period of 2024 to 2032.
The Large Enterprises segment is expected to dominate the Middle East & Africa Business Process Outsourcing Market, holding a largest market share of 9.53 USD Billion in 2024
Middle East & Africa Business Process Outsourcing Market Scope
Middle East & Africa Business Process Outsourcing Market Segmentation & Scope
Service
- Others
- 3D Visualization Services
- Virtual Staffing Services
- Image Editing Services
- Telemarketing Services
- Voice Processing
Outsourcing Type
- Nearshore
- Onshore
- Offshore
Application
- Others
- Training
- Product Engineering
- Facilities and Administration
- Sourcing, Procurement & Supply Chain
- Sales and Marketing
- Talent and HR Services
- Finance and Accounting
- Customer Care
Organization Size
- SMEs
- Large Enterprises
Ownership
- Third Party
- Captive
Deployment Mode
- On Premise
- Cloud
Outsourcing Approach
- Fee for Service
- Best-Shore
- Bundled Services
- Contract Based
End User
- Others
- Education
- Energy and Utilities
- Healthcare
- Travel and Hospitality
- Retail & E-Commerce
- Transportation and Logistics
- Government & Defense
- BFSI
- Manufacturing
- IT and Telecommunication
Frequently Asked Questions
The Middle East & Africa Business Process Outsourcing Market is segmented based on Segmentation Service,Outsourcing Type,Application,Organization Size,Ownership,Deployment Mode,Outsourcing Approach,End User.
Middle East & Africa Business Process Outsourcing Market was valued at USD 14.67(Revenue in USD Billion) in 2024.
Middle East & Africa Business Process Outsourcing Market is projected to grow at a CAGR of 7.63% during the forecast period of 2024 to 2032.
The estimated market value of the Middle East & Africa Business Process Outsourcing Market for final year is USD 26.22 (USD Billion).
Middle East & Africa Business Process Outsourcing Market Company Profiling
Frequently Asked Questions
The Middle East & Africa Business Process Outsourcing Market is segmented based on Segmentation Service,Outsourcing Type,Application,Organization Size,Ownership,Deployment Mode,Outsourcing Approach,End User.
Middle East & Africa Business Process Outsourcing Market was valued at USD 14.67(Revenue in USD Billion) in 2024.
Middle East & Africa Business Process Outsourcing Market is projected to grow at a CAGR of 7.63% during the forecast period of 2024 to 2032.
The estimated market value of the Middle East & Africa Business Process Outsourcing Market for final year is USD 26.22 (USD Billion).
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