Us Retail Service Market
Market Size in USD Billion
CAGR :
% 
USD
15.14 Billion
USD
31.61 Billion
2024
2032
 Forecast Period |
2025 –2032 |
 Market Size (Base Year) |
USD 15.14 Billion |
 Market Size (Forecast Year) |
USD 31.61 Billion |
 CAGR |
% |
| Major Markets Players |
U.S. Retail Service Market Segmentation, By Services (Consulting and Training, Installation and Integration, and Support and Maintenance), Application (Grocery, General Merchandise, Fashion/Specialty, Fuel and Convenience, Hospitality, Restaurant, Travel, Entertainment, and Others) – Industry Trends and Forecast to 2032
Retail Service Market Analysis
The U.S. retail service market is driven by several factors including increased demand for automation and efficiency, a growing shift towards cashless payments, and a notable labor shortage. However, rising security concerns regarding digital payments and the high initial investment coupled with hidden costs pose significant restraints to market growth. Nonetheless, the market presents opportunities driven by surging technological advancements, enabling data-driven optimization and omni-channel integration. Despite these opportunities, challenges persist, such as difficulties in handling certain items and customer resistance to self-checkout processes, requiring innovative solutions to address them effectively.
Retail Service Market Size
The U.S. Retail Service market size was valued at USD 15.14 billion in 2024 and is projected to reach USD 31.61 billion by 2032, with a CAGR of 9.64% during the forecast period of 2025 to 2032. In addition to the market insights such as market value, growth rate, market segments, geographical coverage, market players, and market scenario, the market report curated by the Data Bridge Market Research team includes in-depth expert analysis, import/export analysis, pricing analysis, production consumption analysis, and pestle analysis.
Report Scope and Retail Service Market Segmentation
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Attributes |
Retail Service Key Market Insights |
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Segments Covered |
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Key Market Players |
NCR Voyix Corporation, HCL Technologies Limited, ExlService Holdings, Inc., Wipro, Aspire Systems, Fujitsu, Infosys Limited, CGI Inc., Diebold Nixdorf, Incorporated, Oracle, Retail Services Group, Accenture, and Deloitte |
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Market Opportunities |
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Value Added Data Infosets |
In addition to the market insights such as market value, growth rate, market segments, geographical coverage, market players, and market scenario, the market report curated by the Data Bridge Market Research team includes in-depth expert analysis, import/export analysis, pricing analysis, production consumption analysis, and pestle analysis. |
Retail Service Market Definition
The U.S. retail service market encompasses a broad array of offerings tailored to meet the diverse needs of retail businesses across the nation. This market includes consulting and training services aimed at enhancing operational efficiency, customer experience, and strategic decision-making within retail enterprises. In addition, installation and integration services play a pivotal role in implementing advanced technologies, such as point-of-sale systems, inventory management software, and customer relationship management solutions, seamlessly into retail operations. Complementing these are support and maintenance services, vital for ensuring the continuous functionality and optimal performance of retail systems and technologies, thereby enabling businesses to adapt to developing market demands and maintain a competitive edge. Together, these components form an integral part of the U.S. retail service market, catering to the multifaceted needs of retailers in an ever-evolving business landscape.
Retail Service Market Dynamics
Drivers
- Rapid Technological Advancements
AI, and IoT to enhance customer experiences and optimize operations the demand for retail services continues to grow. Service providers specializing in consulting & training, and installation & integration play a pivotal role in helping retailers navigate the complexities of technological innovation and unlock the full potential of advanced retail solutions, hence drive U.S. retail service market growth
Opportunities
- Emergence of Smart Retail Solutions
Service providers may profit from the increasing demand for cutting-edge technology that improve the shopping experience, increase operational efficiency, and boost corporate growth by providing integration services and retailer-specific consulting. By utilizing their experience and implementing a strategic approach, service providers may establish themselves as reliable allies in the advancement of intelligent retail. Thus, in the US retail service sector, the rise of smart retail solutions offers service providers some strong opportunities.
Restraints/Challenges
- Shortage of Skilled Labor and Workforce Management
As the retail landscape continues to evolve with technological advancements and changing consumer preferences, retailers are increasingly reliant on a skilled workforce to drive innovation, enhance customer experiences, and optimize operations. However, the shortage of skilled labor, coupled with workforce management challenges, poses a threat to the growth and sustainability of the retail service market.
- Government Rules and Regulations
Government restrictions have impacted American free enterprise, especially burdening small enterprises, according to the U.S. Chamber of Commerce. Estimates place the yearly costs of federal regulations at as high as USD 1.9 trillion, including direct expenditures, lost productivity, and higher pricing.
This market report provides details of new recent developments, trade regulations, import-export analysis, production analysis, value chain optimization, market share, impact of domestic and localized market players, analyses opportunities in terms of emerging revenue pockets, changes in market regulations, strategic market growth analysis, market size, category market growths, application niches and dominance, product approvals, product launches, geographic expansions, technological innovations in the market. To gain more info on the market contact Data Bridge Market Research for an Analyst Brief, our team will help you take an informed market decision to achieve market growth.
Retail Service Market Scope
The market is segmented on the basis of services and application. The growth amongst these segments will help you analyse meagre growth segments in the industries, and provide the users. The growth amongst these segments will help you analyze meagre growth segments in the industries and provide the users with a valuable market overview and market insights to help them make strategic decisions for identifying core market applications.
Services
- Consulting and Training
- Installation and Integration
- Support and Maintenance
Application
- Grocery
- General Merchandise
- Fashion/Specialty
- Fuel and Convenience
- Hospitality
- Restaurant
- Travel
- Entertainment
- Others
Retail Service Market Regional Analysis
The market is analyzed and market size insights and trends are provided by country, services, and application. The growth amongst these segments will help you analyse meagre growth segments in the industries, and provide the users as referenced above.
The country section of the report also provides individual market impacting factors and changes in market regulation that impact the current and future trends of the market. Data points such as down-stream and upstream value chain analysis, technical trends and porter's five forces analysis, case studies are some of the pointers used to forecast the market scenario for individual countries. Also, the presence and availability of global brands and their challenges faced due to large or scarce competition from local and domestic brands, impact of domestic tariffs and trade routes are considered while providing forecast analysis of the country data.
Retail Service Market Share
The market competitive landscape provides details by competitor. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, global presence, production sites and facilities, production capacities, company strengths and weaknesses, product launch, product width and breadth, application dominance. The above data points provided are only related to the companies' focus related to market.
Retail Service Market Leaders Operating in the Market Are:
- NCR Voyix Corporation
- HCL Technologies Limited
- ExlService Holdings, Inc.
- Wipro
- Aspire Systems
- Fujitsu
- Infosys Limited
- CGI Inc.
- Diebold Nixdorf, Incorporated
- Oracle
- Retail Services Group
- Accenture
- Deloitte
Latest Developments in Retail Service Market
- In April 2024, Board and CGI deepen their North America partnership, merging CGI's consulting with Board's AI-driven planning software for financial and operational transformation. CGI gains improved retail service delivery with Board's innovative solutions, focusing on supply chain optimization and merchandise planning, enhancing operational efficiency
- In April 2023, Infosys Limited partners with Walmart Commerce Technologies to enhance retail service capabilities, simplifying customer experiences and improving store employee efficiency through seamless omnichannel experiences. This strengthens Infosys' position as a leader in retail technology solutions
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Research Methodology
Data collection and base year analysis are done using data collection modules with large sample sizes. The stage includes obtaining market information or related data through various sources and strategies. It includes examining and planning all the data acquired from the past in advance. It likewise envelops the examination of information inconsistencies seen across different information sources. The market data is analysed and estimated using market statistical and coherent models. Also, market share analysis and key trend analysis are the major success factors in the market report. To know more, please request an analyst call or drop down your inquiry.
The key research methodology used by DBMR research team is data triangulation which involves data mining, analysis of the impact of data variables on the market and primary (industry expert) validation. Data models include Vendor Positioning Grid, Market Time Line Analysis, Market Overview and Guide, Company Positioning Grid, Patent Analysis, Pricing Analysis, Company Market Share Analysis, Standards of Measurement, Global versus Regional and Vendor Share Analysis. To know more about the research methodology, drop in an inquiry to speak to our industry experts.
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