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預計到 2027 年全球語音和語音分析市場規模將達到 41.7 億美元

預計 2020 年至 2027 年語音和語音分析市場將成長 17.80%，預計到 2027 年市場價值將達到 41.7 億美元，但語音分析解決方案成本高等因素阻礙了市場的成長。

語音和語音分析市場的主要成長動力包括越來越關注更高的客戶滿意度和即時語音分析解決方案的重要性不斷提高。此外，人工智慧產生的正面影響將為上述預測期內語音和語音分析市場的成長創造新的機會。

 語音和語音分析市場情景

根據 Data Bridge Market Research 的調查，語音和語音分析市場正在發展，原因包括監控需求不斷增加、代理性能不斷提高、風險和欺詐檢測激增、透過客戶互動獲取見解的需求不斷增加、採用情感分析和擴展電子商務平台並提供客戶滿意度。熟練勞動力數量較少將對語音和語音分析市場的發展造成限制。

現在的問題是，溶劑市場參與者應該瞄準哪些地區？ Data Bridge Market Research 預測，由於以客戶為中心的決策分析解決方案的需求激增，北美將主導語音和語音分析市場。

有關語音和語音分析市場的更多分析，請向我們的分析師索取簡報  https://www.databridgemarketresearch.com/speak-to-analyst/?dbmr=global-voice-and-speech-analytics-market

語音和言語分析市場發展

  • 2019 年 2 月，Micro Focus 收購了 Interset，後者是全球領先的安全分析軟體公司，提供高度智慧和精確的網路威脅防護。 Micro Focus 分析技術的加入增強了安全、風險和政府產品組合，並延續了公司的策略，幫助客戶在業務數位轉型過程中快速且準確地授權和控制風險。

語音和語音分析市場範圍

語音和語音分析市場按國家細分為北美洲的美國、加拿大和墨西哥、南美洲的巴西、阿根廷和南美洲其他地區、歐洲的德國、義大利、英國、法國、西班牙、荷蘭、比利時、瑞士、土耳其、俄羅斯、歐洲其他地區、日本、中國、印度、韓國、澳洲、新加坡、馬來西亞、泰國、印尼、菲律賓、亞太地區 (APAC) 的其他地區 (APAC)、以色列地區、以色列地區、英國地區和美國地區 (APAC) 的其他地區、以色列地區、英國地區和美國大陸國家 (APAC)的其他地區。

  • 所有基於國家的語音和語音分析市場分析都將基於最大粒度進行進一步細分。在組件的基礎上，已細分為解決方案和服務。根據行業垂直劃分，語音和語音分析市場細分為銀行、金融服務和保險、電信和 IT、零售和電子商務、醫​​療保健和生命科學、媒體和娛樂、政府和國防、能源和公用事業、旅遊和酒店等。根據部署模型，語音和語音分析市場已細分為內部部署和雲端。根據組織規模，語音和語音分析市場分為中小型企業和大型企業。根據應用領域，語音和語音分析市場包括情緒分析、客戶體驗管理、呼叫監控、代理績效監控、銷售績效管理、競爭情報、風險和合規管理等。

  • 情感分析在客戶管理中被廣泛採用，它可以檢查客戶的聲音和言語，更好地了解他們的行為，從而幫助制定市場策略。因此，世界各地越來越多地採用情感分析來提高企業生產力和獲利能力。因此，情感分析需求的不斷增加將促進語音和語音分析市場的成長。

要了解有關該研究的更多信息，請訪問https://www.databridgemarketresearch.com/reports/global-voice-and-speech-analytics-market

語音和語音分析市場產業趨勢及 2027 年預測中涵蓋的關鍵要點

  • 市場規模

  • 市場新銷售

  • 市場替代銷售量

  • 安裝基礎

  • 品牌市場

  • 市場程序量

  • 市場產品價格分析

  • 各地區市場佔有率

  • 市場競爭對手的最新動態

  • 市場即將推出的應用程式

  • 市場創新者研究

報告中涉及的主要市場競爭對手

  • Verint，NICE 有限公司

  • 呼叫礦工

  • Avaya公司

  • 創世紀

  • 克拉拉布里奇

  • Voci技術公司

  • ZOOM國際

  • 卡拉布里奧

  • 惠普企業開發有限公司

  • 阿爾瑪維夫

  • Marchex公司

  • 恩格豪斯互動

  • 卡斯特通訊

  • Aspect軟體公司

  • Sabio Ltd，商業系統（英國）有限公司

  • Talkdesk公司

  • VoiceBase公司

以上是報告中涵蓋的關鍵參與者，要了解更多語音和語音分析公司的詳盡列表，請聯繫我們https://www.databridgemarketresearch.com/toc/?dbmr=global-voice-and-speech-analytics-market

全球語音和語音分析市場的研究方法

資料收集和基準年分析是使用具有大樣本量的資料收集模組完成的。使用市場統計和相干模型來分析和預測市場數據。市場佔有率分析和關鍵趨勢分析也是市場報告的主要成功因素。如需了解更多信息，請要求分析師致電或提出您的詢問。

DBMR 研究團隊使用的關鍵研究方法是資料三角測量，其中涉及資料探勘、資料變數對市場的影響分析以及初步（產業專家）驗證。除此之外，資料模型還包括供應商定位網格、市場時間軸分析、市場概覽和指南、公司定位網格、公司市場份額分析、測量標準、全球與區域分析和供應商份額分析。要了解有關研究方法的更多信息，請向我們的行業專家進行諮詢。

相關報告

瀏覽 ICT 類別相關報告@ https://www.databridgemarketresearch.com/report-category/information-and-communication-technology

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