Product Launch (Blog)

Jun, 21 2024

Leading Players in Telecom Managed Services: Dominating Market Dynamics and Innovations for Competitive Edge

The telecom managed services market continues its upward trajectory, fueled by advancements in technology. The latest methods leverage automation and AI to enhance efficiency and service quality. This approach not only reduces operational costs but also enables providers to deliver superior customer experiences. As businesses increasingly rely on telecom services, the market experiences substantial growth, driven by the demand for seamless connectivity and network management. Embracing cutting-edge solutions, providers navigate complexities and capitalize on opportunities, propelling the telecom managed services market into a realm of sustained expansion and innovation.

Data Bridge Market Research analyses that the Global Telecom Managed Services Market size was valued at USD 25,142.83 million in 2023, is expected to reach USD 77,764.80 million by 2031 growing with a CAGR of 15.6%in the forecast period of 2024 to 2031.

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Below are the Top Five Telecom Managed Services Companies with a Significant Market Share:




Solution/Product Portfolio

Sales Geographical Coverage



IBM Corporation

IBM is a global leader in providing comprehensive telecom managed services. Leveraging advanced analytics, AI, and automation, IBM offers end-to-end solutions to optimize network performance, reduce costs, and enhance customer experience. Their services span network planning, deployment, operations, and maintenance, ensuring seamless connectivity and reliability for telecom operators worldwide. With a focus on innovation and digital transformation, IBM helps clients adapt to evolving market dynamics and stay ahead of competition.

  • Application Security
  • Cloud Security
  • Data Security
  • Identity & Access Management
  • Managed Security

Middle East and Africa, North America, Latin America, Europe, Asia-Pacific

In June 2020, IBM Corporation and Wipro Limited Collaborated to help clients accelerate their cloud journey. Together, they have Wipro IBM Novus Lounge in Bangalore, a complete suite of solutions leveraging artificial intelligence, cloud, machine learning, and the Internet of Things. This collaboration will help their customers provide secure and scalable hybrid cloud technology and expand their product portfolio.



Accenture is a prominent player in the telecom managed services market, offering a wide range of services to drive operational efficiency and customer satisfaction. Their expertise lies in digital transformation, cloud adoption, and cybersecurity, enabling telecom companies to modernize their infrastructure and deliver next-generation services. Accenture's managed services encompass network monitoring, security management, and customer support, empowering clients to optimize costs and accelerate growth in a rapidly evolving industry landscape.

  • Network Services

Middle East and Africa, North America, South America, Europe, Asia-Pacific

In April, 2019 Accenture was named as a leader in business mortgage processing outsourcing (BPO) by Everest Group based on two dimensions that are vision & capability and market impact. The company ranked as a leader because of its reengineer processes, and workforce strategies, implement new technologies, streamline operations, and others. This has helped the company grow in the market and sustain in the competition.


Huawei Technologies Co., Ltd.

Huawei is a leading provider of telecom managed services, renowned for its cutting-edge technology solutions and global footprint. With a focus on innovation, Huawei offers comprehensive managed services that cover network design, optimization, and maintenance, ensuring high performance and reliability for telecom operators. Leveraging their expertise in 5G, cloud computing, and IoT, Huawei helps clients capitalize on emerging opportunities and stay competitive in the digital era.

  • Network Solution Service

Middle East and Africa, Europe, America, and Asia-Pacific

In September 2021, Huawei Technologies Co., Ltd. announced they had signed an ICT and managed services agreement with Ooredoo Oman. Under this, the company will provide Ooredoo with network performance management services and operations and maintenance. Thus, the company is expanding its client base in the market.


AT&T Intellectual Property

AT&T Intellectual Property delivers robust managed services tailored to the needs of telecom operators worldwide. With a rich heritage in telecommunications, AT&T offers end-to-end solutions encompassing network management, cybersecurity, and IoT integration. Their managed services portfolio is characterized by reliability, scalability, and innovation, enabling clients to streamline operations and deliver superior customer experiences in a rapidly evolving market landscape.

  • Network Security
  • Threat Detection
  • Endpoint Security

Europe, Middle East and Africa, America, and Asia-Pacific

In March 2021, AT&T Intellectual Property and Fortinet launched Secure Access Service Edge (SASE), a reality for enterprises. The solution unifies software-defined wide-area network (SD-WAN) with essential network security functions of the SASE framework and 24x7 management. With this, the company is expanding its managed security services portfolio. 



Verizon is a leading provider of telecom managed services, renowned for its extensive network infrastructure and technological expertise. Leveraging advanced analytics and automation, Verizon offers comprehensive solutions for network monitoring, optimization, and security management. Their managed services portfolio is designed to enhance operational efficiency, reduce downtime, and mitigate cybersecurity risks, empowering telecom operators to deliver seamless connectivity and innovative services to their customers.

  • Managed Network Services

Middle East and Africa, Europe, Asia-Pacific, North America, Latin America

In April 2022, Verizon entered into a partnership with Nova Credit. The key feature of this partnership was to strengthen easy access to network and device capabilities for the consumer. This partnership will enhance the parental control portfolio using the advanced network. Through this, both the companies will expand their respective market.


The telecom managed services market is poised for significant growth, driven by the increasing complexity of telecom networks and the growing demand for streamlined operations. As telecommunications companies strive to enhance efficiency and focus on core competencies, the outsourcing of network management presents a compelling opportunity. With technological advancements like 5G deployment and IoT expansion, the demand for managed services is expected to soar, offering providers a lucrative landscape for innovation and service differentiation. Embracing these trends will be essential for companies to thrive in this dynamic and competitive market.

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