- In February 2023, Shawbrook Bank deployed the PegaPlatform to transform its unsecured loans process, reducing processing time by 75%, saving 1,500 hours per month, and improving customer experience.
- In 2019, Nestlé adopted BRMS solutions to monitor and comply with complex business rules in the U.S., streamlining operations and meeting regulatory standards.
- October 2024: BRMS allows business users to modify rules without extensive IT involvement, accelerating decision-making and reducing development costs.
- In September 2020, Pegasystems launched "Value Finder," an AI-powered tool to help organizations engage a neglected group of customers based on product-centric eligibility and prioritization rules.
