Table of Content
1 INTRODUCTION
1.1 OBJECTIVES OF THE STUDY
1.2 MARKET DEFINITION
1.3 OVERVIEW OF GLOBAL CLOUD TELEPHONY SERVICE MARKET
1.4 CURRENCY AND PRICING
1.5 LIMITATION
1.6 MARKETS COVERED
2 MARKET SEGMENTATION
2.1 KEY TAKEAWAYS
2.2 ARRIVING AT THE GLOBAL CLOUD TELEPHONY SERVICE MARKET SIZE
2.2.1 VENDOR POSITIONING GRID
2.2.2 TECHNOLOGY LIFE LINE CURVE
2.2.3 MULTIVARIATE MODELLING
2.2.4 TOP TO BOTTOM ANALYSIS
2.2.5 STANDARDS OF MEASUREMENT
2.2.6 VENDOR SHARE ANALYSIS
2.2.7 DATA POINTS FROM KEY PRIMARY INTERVIEWS
2.2.8 DATA POINTS FROM KEY SECONDARY DATABASES
2.3 GLOBAL CLOUD TELEPHONY SERVICE MARKET: RESEARCH SNAPSHOT
2.4 ASSUMPTIONS
3 MARKET OVERVIEW
3.1 DRIVERS
3.2 RESTRAINTS
3.3 OPPORTUNITIES
3.4 CHALLENGES
4 EXECUTIVE SUMMARY
5 PREMIUM INSIGHTS
5.1 TECHNOLOGY ANALYSIS
5.2 REGULATORY STANDARDS
6 GLOBAL CLOUD TELEPHONY SERVICE MARKET, BY NETWORK
6.1 OVERVIEW
6.2 PUBLIC SWITCHED TELEPHONE NETWORKS (PSTNS)
6.3 VOICE OVER INTERNET PROTOCOL (VOIP)
7 GLOBAL CLOUD TELEPHONY SERVICE MARKET, BY CLOUD COMPUTING SERVICE
7.1 OVERVIEW
7.2 INFRASTRUCTURE AS A SERVICE (IAAS)
7.3 PLATFORM AS A SERVICE (PAAS)
7.4 SOFTWARE AS A SERVICE (SAAS)
8 GLOBAL CLOUD TELEPHONY SERVICE MARKET, BY DEPLOYMENT MODE
8.1 OVERVIEW
8.2 CLOUD
8.3 HOSTED
9 GLOBAL CLOUD TELEPHONY SERVICE MARKET, BY ENTERPRISE SIZE
9.1 OVERVIEW
9.2 SMALL AND MEDIUM ENTERPRISES (SMES)
9.3 LARGE ENTERPRISES
10 GLOBAL CLOUD TELEPHONY SERVICE MARKET, BY APPLICATION
10.1 OVERVIEW
10.2 CONFERENCING
10.3 MULTI-LEVEL IVR
10.4 SALES & MARKETING
10.5 CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
10.6 OTHERS
11 GLOBAL CLOUD TELEPHONY SERVICE MARKET, BY END USER
11.1 OVERVIEW
11.2 BANKING, INSURANCE & FINANCIAL SERVICES (BFSI)
11.2.1 BY NETWORK
11.2.1.1. PUBLIC SWITCHED TELEPHONE NETWORKS (PSTNS)
11.2.1.2. VOICE OVER INTERNET PROTOCOL (VOIP)
11.3 GOVERNMENT
11.3.1 BY NETWORK
11.3.1.1. PUBLIC SWITCHED TELEPHONE NETWORKS (PSTNS)
11.3.1.2. VOICE OVER INTERNET PROTOCOL (VOIP)
11.4 TELECOM & IT
11.4.1 BY NETWORK
11.4.1.1. PUBLIC SWITCHED TELEPHONE NETWORKS (PSTNS)
11.4.1.2. VOICE OVER INTERNET PROTOCOL (VOIP)
11.5 HEALTHCARE
11.5.1 BY NETWORK
11.5.1.1. PUBLIC SWITCHED TELEPHONE NETWORKS (PSTNS)
11.5.1.2. VOICE OVER INTERNET PROTOCOL (VOIP)
11.6 MEDIA & ENTERTAINMENT
11.6.1 BY NETWORK
11.6.1.1. PUBLIC SWITCHED TELEPHONE NETWORKS (PSTNS)
11.6.1.2. VOICE OVER INTERNET PROTOCOL (VOIP)
11.7 EDUCATION
11.7.1 BY NETWORK
11.7.1.1. PUBLIC SWITCHED TELEPHONE NETWORKS (PSTNS)
11.7.1.2. VOICE OVER INTERNET PROTOCOL (VOIP)
11.8 RETAIL & ECOMMERCE
11.8.1 BY NETWORK
11.8.1.1. PUBLIC SWITCHED TELEPHONE NETWORKS (PSTNS)
11.8.1.2. VOICE OVER INTERNET PROTOCOL (VOIP)
11.9 OTHERS
12 GLOBAL CLOUD TELEPHONY SERVICE MARKET, BY REGION
Global Cloud Telephony Service Market, (ALL SEGMENTATION PROVIDED ABOVE IS REPRESENTED IN THIS CHAPTER BY COUNTRY)
12.1 NORTH AMERICA
12.1.1 U.S.
12.1.2 CANADA
12.1.3 MEXICO
12.2 EUROPE
12.2.1 GERMANY
12.2.2 FRANCE
12.2.3 U.K.
12.2.4 ITALY
12.2.5 SPAIN
12.2.6 RUSSIA
12.2.7 TURKEY
12.2.8 BELGIUM
12.2.9 NETHERLANDS
12.2.10 SWITZERLAND
12.2.11 REST OF EUROPE
12.3 ASIA-PACIFIC
12.3.1 JAPAN
12.3.2 CHINA
12.3.3 SOUTH KOREA
12.3.4 INDIA
12.3.5 AUSTRALIA
12.3.6 SINGAPORE
12.3.7 THAILAND
12.3.8 MALAYSIA
12.3.9 INDONESIA
12.3.10 PHILIPPINES
12.3.11 REST OF ASIA-PACIFIC
12.4 SOUTH AMERICA
12.4.1 BRAZIL
12.4.2 ARGENTINA
12.4.3 REST OF SOUTH AMERICA
12.5 MIDDLE EAST AND AFRICA
12.5.1 SOUTH AFRICA
12.5.2 EGYPT
12.5.3 ISRAEL
12.5.4 UAE
12.5.5 SAUDI ARABIA
12.5.6 REST OF MIDDLE EAST AND AFRICA
12.6 KEY PRIMARY INSIGHTS: BY MAJOR COUNTRIES
13 GLOBAL CLOUD TELEPHONY SERVICE MARKET, COMPANY LANDSCAPE
13.1 COMPANY SHARE ANALYSIS: GLOBAL
13.2 COMPANY SHARE ANALYSIS: NORTH AMERICA
13.3 COMPANY SHARE ANALYSIS: EUROPE
13.4 COMPANY SHARE ANALYSIS: ASIA-PACIFIC
13.5 MERGERS & ACQUISITIONS
13.6 NEW PRODUCT DEVELOPMENT & APPROVALS
13.7 EXPANSIONS
13.8 REGULATORY CHANGES
13.9 PARTNERSHIP AND OTHER STRATEGIC DEVELOPMENTS
14 GLOBAL CLOUD TELEPHONY SERVICE MARKET, COMPANY PROFILE
14.1 8X8, INC.
14.1.1 COMPANY OVERVIEW
14.1.2 COMPANY SNAPSHOT
14.1.3 REVENUE ANALYSIS
14.1.4 PRODUCT PORTFOLIO
14.1.5 RECENT DEVELOPMENTS
14.2 AVOXI
14.2.1 COMPANY OVERVIEW
14.2.2 COMPANY SNAPSHOT
14.2.3 REVENUE ANALYSIS
14.2.4 PRODUCT PORTFOLIO
14.2.5 RECENT DEVELOPMENTS
14.3 BROADSOFT
14.3.1 COMPANY OVERVIEW
14.3.2 COMPANY SNAPSHOT
14.3.3 REVENUE ANALYSIS
14.3.4 PRODUCT PORTFOLIO
14.3.5 RECENT DEVELOPMENTS
14.4 CISCO SYSTEMS, INC.
14.4.1 COMPANY OVERVIEW
14.4.2 COMPANY SNAPSHOT
14.4.3 REVENUE ANALYSIS
14.4.4 PRODUCT PORTFOLIO
14.4.5 RECENT DEVELOPMENTS
14.5 DIALPAD
14.5.1 COMPANY OVERVIEW
14.5.2 COMPANY SNAPSHOT
14.5.3 REVENUE ANALYSIS
14.5.4 PRODUCT PORTFOLIO
14.5.5 RECENT DEVELOPMENTS
14.6 EXOTEL TECHCOM PVT. LTD.
14.6.1 COMPANY OVERVIEW
14.6.2 COMPANY SNAPSHOT
14.6.3 REVENUE ANALYSIS
14.6.4 PRODUCT PORTFOLIO
14.6.5 RECENT DEVELOPMENTS
14.7 GO 2 MARKET INDIA PVT. LTD.
14.7.1 COMPANY OVERVIEW
14.7.2 COMPANY SNAPSHOT
14.7.3 REVENUE ANALYSIS
14.7.4 PRODUCT PORTFOLIO
14.7.5 RECENT DEVELOPMENTS
14.8 KNOWLARITY COMMUNICATIONS PVT. LTD.
14.8.1 COMPANY OVERVIEW
14.8.2 COMPANY SNAPSHOT
14.8.3 REVENUE ANALYSIS
14.8.4 PRODUCT PORTFOLIO
14.8.5 RECENT DEVELOPMENTS
14.9 LEADNXT
14.9.1 COMPANY OVERVIEW
14.9.2 COMPANY SNAPSHOT
14.9.3 REVENUE ANALYSIS
14.9.4 PRODUCT PORTFOLIO
14.9.5 RECENT DEVELOPMENTS
14.1 MICROSOFT CORPORATION
14.10.1 COMPANY OVERVIEW
14.10.2 COMPANY SNAPSHOT
14.10.3 REVENUE ANALYSIS
14.10.4 PRODUCT PORTFOLIO
14.10.5 RECENT DEVELOPMENTS
14.11 MEGAPATH
14.11.1 COMPANY OVERVIEW
14.11.2 COMPANY SNAPSHOT
14.11.3 REVENUE ANALYSIS
14.11.4 PRODUCT PORTFOLIO
14.11.5 RECENT DEVELOPMENTS
14.12 NATTERBOX LTD.
14.12.1 COMPANY OVERVIEW
14.12.2 COMPANY SNAPSHOT
14.12.3 REVENUE ANALYSIS
14.12.4 PRODUCT PORTFOLIO
14.12.5 RECENT DEVELOPMENTS
14.13
14.14 MITEL NETWORKS CORPORATION
14.14.1 COMPANY OVERVIEW
14.14.2 COMPANY SNAPSHOT
14.14.3 REVENUE ANALYSIS
14.14.4 PRODUCT PORTFOLIO
14.14.5 RECENT DEVELOPMENTS
14.15 NEXTIVA
14.15.1 COMPANY OVERVIEW
14.15.2 COMPANY SNAPSHOT
14.15.3 REVENUE ANALYSIS
14.15.4 PRODUCT PORTFOLIO
14.15.5 RECENT DEVELOPMENTS
14.16 NETFORTIS
14.16.1 COMPANY OVERVIEW
14.16.2 COMPANY SNAPSHOT
14.16.3 REVENUE ANALYSIS
14.16.4 PRODUCT PORTFOLIO
14.16.5 RECENT DEVELOPMENTS
14.17 NOVACLOUD PTY LTD.
14.17.1 COMPANY OVERVIEW
14.17.2 COMPANY SNAPSHOT
14.17.3 REVENUE ANALYSIS
14.17.4 PRODUCT PORTFOLIO
14.17.5 RECENT DEVELOPMENTS
14.18 NFON AG
14.18.1 COMPANY OVERVIEW
14.18.2 COMPANY SNAPSHOT
14.18.3 REVENUE ANALYSIS
14.18.4 PRODUCT PORTFOLIO
14.18.5 RECENT DEVELOPMENTS
14.19 NTT COMMUNICATIONS
14.19.1 COMPANY OVERVIEW
14.19.2 COMPANY SNAPSHOT
14.19.3 REVENUE ANALYSIS
14.19.4 PRODUCT PORTFOLIO
14.19.5 RECENT DEVELOPMENTS
14.2 PORTAONE, INC.
14.20.1 COMPANY OVERVIEW
14.20.2 COMPANY SNAPSHOT
14.20.3 REVENUE ANALYSIS
14.20.4 PRODUCT PORTFOLIO
14.20.5 RECENT DEVELOPMENTS
14.21 RINGCENTRAL, INC.
14.21.1 COMPANY OVERVIEW
14.21.2 COMPANY SNAPSHOT
14.21.3 REVENUE ANALYSIS
14.21.4 PRODUCT PORTFOLIO
14.21.5 RECENT DEVELOPMENTS
14.22 REDCENTRIC PLC.
14.22.1 COMPANY OVERVIEW
14.22.2 COMPANY SNAPSHOT
14.22.3 REVENUE ANALYSIS
14.22.4 PRODUCT PORTFOLIO
14.22.5 RECENT DEVELOPMENTS
14.23 SOLUTIONS INFINI.
14.23.1 COMPANY OVERVIEW
14.23.2 COMPANY SNAPSHOT
14.23.3 REVENUE ANALYSIS
14.23.4 PRODUCT PORTFOLIO
14.23.5 RECENT DEVELOPMENTS
14.24 SINGTEL
14.24.1 COMPANY OVERVIEW
14.24.2 COMPANY SNAPSHOT
14.24.3 REVENUE ANALYSIS
14.24.4 PRODUCT PORTFOLIO
14.24.5 RECENT DEVELOPMENTS
14.25 TRIPUDIO LTD.
14.25.1 COMPANY OVERVIEW
14.25.2 COMPANY SNAPSHOT
14.25.3 REVENUE ANALYSIS
14.25.4 PRODUCT PORTFOLIO
14.25.5 RECENT DEVELOPMENTS
14.26 TELVIVA
14.26.1 COMPANY OVERVIEW
14.26.2 COMPANY SNAPSHOT
14.26.3 REVENUE ANALYSIS
14.26.4 PRODUCT PORTFOLIO
14.26.5 RECENT DEVELOPMENTS
14.27 VOX TELECOM
14.27.1 COMPANY OVERVIEW
14.27.2 COMPANY SNAPSHOT
14.27.3 REVENUE ANALYSIS
14.27.4 PRODUCT PORTFOLIO
14.27.5 RECENT DEVELOPMENTS
14.28 VOIPSTUDIO
14.28.1 COMPANY OVERVIEW
14.28.2 COMPANY SNAPSHOT
14.28.3 REVENUE ANALYSIS
14.28.4 PRODUCT PORTFOLIO
14.28.5 RECENT DEVELOPMENTS
14.29 VOX TELECOM
14.29.1 COMPANY OVERVIEW
14.29.2 COMPANY SNAPSHOT
14.29.3 REVENUE ANALYSIS
14.29.4 PRODUCT PORTFOLIO
14.29.5 RECENT DEVELOPMENTS
14.3 PORTAONE, INC.
14.30.1 COMPANY OVERVIEW
14.30.2 COMPANY SNAPSHOT
14.30.3 REVENUE ANALYSIS
14.30.4 PRODUCT PORTFOLIO
14.30.5 RECENT DEVELOPMENTS
14.31 NEXTIVA, INC.
14.31.1 COMPANY OVERVIEW
14.31.2 COMPANY SNAPSHOT
14.31.3 REVENUE ANALYSIS
14.31.4 PRODUCT PORTFOLIO
14.31.5 RECENT DEVELOPMENTS
*NOTE: THE COMPANIES PROFILED IS NOT EXHAUSTIVE LIST AND IS AS PER OUR PREVIOUS CLIENT REQUIREMENT. WE PROFILE MORE THAN 100 COMPANIES IN OUR STUDY AND HENCE THE LIST OF COMPANIES CAN BE MODIFIED OR REPLACED ON REQUEST
15 RELATED REPORTS
16 QUESTIONNAIRE
17 ABOUT DATA BRIDGE MARKET RESEARCH
