Global Fixed Telephony Services Market – Industry Trends and Forecast to 2029

Global Fixed Telephony Services Market, By Service Type (Basic Communication, Value-Added), Medium (Wire, Fiber Optic Cable), Network (Public Switched Telephone Networks (PSTNs), Voice over Internet Protocol (VoIP)), Application (Conferencing, Multi-level IVR, Sales and Marketing, Customer Relationship Management (CRM)), End User (Telecom and IT, BFSI, Government, Healthcare, Media and Entertainment, Others) – Industry Trends and Forecast to 2029.

Fixed Telephony Services Market Analysis and Size

The increasing adoption of cloud-based solutions and the latest advanced technologies such as AI, ML, and IoT is penetrating the corporate spaces, making it possible to communicate with end-users/customers effectively. Cloud telephony solutions help businesses improve their operations by increasing storage space, flexibility, scalability, and 24/7 availability. The system operates across multiple networks, voice over internet protocol (VoIP) phone systems, and switched telephone networks (PSTNs), thereby streamlining business communications.

Data Bridge Market Research analyses that the fixed telephony services market was valued at USD 18.31 billion in 2021 and is expected to reach the value of USD 28.53 billion by 2029, at a CAGR of 5.70% during the forecast period of 2022-2029. In addition to the market insights such as market value, growth rate, market segments, geographical coverage, market players, and market scenario, the market report curated by the Data Bridge Market Research team includes in-depth expert analysis, import/export analysis, pricing analysis, production consumption analysis, and pestle analysis.

Fixed Telephony Services Market Scope and  Segmentation

Market Definition

Fixed telephony services provide additional voice services via physical media such as fibre optic cables or wires rather than wireless transmission technology. In everyday business, fixed telephony services are also known as dedicated line services or landline services. The technology entails the deployment, development, and application of telecommunication services for the electronic transmission of fax, voice, and data between remote users. Furthermore, fixed telephony services enable people to call using a phone system, such as a PBX, an IP network, or hosted telephony solutions.

Global Fixed Telephony Services Market Dynamics

Drivers

• Growing need for data transmissions

The global fixed telephony service market is benefiting from a rise in digitization and an increase in demand for data transmission via physical media. The increased demand for faster Internet services and the increased demand for data centres are key factors driving the global fixed telephony service market. The global adoption of 3G and 4G and the advancement of 5G are expected to cushion the market growth for fixed telephony service. Furthermore, the integration of data and voice transmission services via physical media such as fibre optic cables or wires is expected to drive the fixed telephony service market.

• Growing adoption of cloud telephony services

The latest market trend indicates that small and medium-sized businesses seek telecommunication solutions to disseminate information about their products and services to market themselves. The most important and major reason for the market's growth is the transition from traditional phones to IP telephony services, which provide telecom vendors with better connectivity and bandwidth. Migration from traditional telephone lines to IP telephony systems has increased ROI in many corporate settings. This has aided vendors in marketing their product in new markets, thereby increasing sales of cloud telephony services. As a result, cloud telephony services became a better and more efficient way for people to communicate and connect with one another.

Opportunities

• High growth from processing industries

Also, rather than limiting their service offerings to fixed line and DSL internet services, fixed telephone service providers intend to offer additional services to their customers, which will be a market driving factor. Furthermore, the drop in oil and gas prices, as well as the increased decommissioning of thermal power generation plants, are significantly impacting the solenoid valves market. Furthermore, the growing demand for wastewater treatment industries, as well as the increasing adoption of solenoid valves in a variety of process industries, are creating ample opportunities for the growth of the fixed telephony services market during the forecast period.

Restraints

• Data privacy

The major challenges of the fixed telephony services market are the high risk of data loss over the internet and privacy concerns. Interoperability and data breaches are expected to stymie the fixed telephony services market growth during the forecast period.

This fixed telephony services market report provides details of new recent developments, trade regulations, import-export analysis, production analysis, value chain optimization, market share, impact of domestic and localized market players, analyses opportunities in terms of emerging revenue pockets, changes in market regulations, strategic market growth analysis, market size, category market growths, application niches and dominance, product approvals, product launches, geographic expansions, technological innovations in the market. To gain more info on the fixed telephony services market contact Data Bridge Market Research for an Analyst Brief, our team will help you take an informed market decision to achieve market growth.

COVID-19 Impact on Fixed Telephony Services Market

Covid-19 has had an impact on multiple global markets by rearranging supply chains as a result of market restrictions and logistics bans imposed by governments all over the world. However, the pandemic had only a minor impact on some markets. The fixed telephony services market expanded rapidly during the pandemic's peak as demand for telecommunication devices increased. Cloud telephony systems have also been installed by businesses to improve remote working procedures. Cloud telephony is being adopted by medium and small-sized enterprises (SMEs) because it requires less investment and maintenance. The widespread use of fixed telephony services has also improved the customer experience during pandemics when telephonic support is available. As operations have shifted to the online medium, corporate spaces have also installed these systems to improve effective communication among themselves. During the peak of the pandemic, fixed telephony services were also used to track covid-19-related data. To assist the suffering people, government agencies set up cloud telephony services.

Global Fixed Telephony Services Market Scope

The fixed telephony services market is segmented on the basis of service type, medium, technology, application and end user. The growth amongst these segments will help you analyse meagre growth segments in the industries and provide the users with a valuable market overview and market insights to help them make strategic decisions for identifying core market applications.

Service type

• Basic communication
• Value added

Medium

• Wire
• Fibre-optic cable

Technology

• Public Switched Telephone Networks (PSTNs)
• Voice over Internet Protocol (VoIP)

Application

• Conferencing
• Multi-level IVR
• Sales and Marketing
• Customer Relationship Management (CRM)

End users

• Telecom and IT
• BFSI
• Government
• Healthcare
• Media and Entertainment
• Others

Fixed Telephony Services Market Regional Analysis/Insights

The fixed telephony services market is analysed and market size insights and trends are provided by country, service type, medium, technology, application and end user industry as referenced above.

The countries covered in the fixed telephony services market report are U.S., Canada and Mexico in North America, Germany, France, U.K., Netherlands, Switzerland, Belgium, Russia, Italy, Spain, Turkey, Rest of Europe in Europe, China, Japan, India, South Korea, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), Brazil, Argentina and Rest of South America as part of South America.

North America is expected to hold a significant market share. This is primarily due to a growing digitization trend and established and emerging players offering fixed telephony solutions and services.

Asia-Pacific market is expected to grow rapidly during the forecast period, owing largely to continuous advancements in 5G technology and the adoption of fixed telephony services across various industries. Presence of emerging economies such as China, Japan, and India, increase in demand for broadband services, rise in disposable incomes, and rise in the population using fixed telephony are expected to provide attractive opportunities to the market.

The country section of the report also provides individual market impacting factors and changes in market regulation that impact the current and future trends of the market. Data points like down-stream and upstream value chain analysis, technical trends and porter's five forces analysis, case studies are some of the pointers used to forecast the market scenario for individual countries. Also, the presence and availability of Global brands and their challenges faced due to large or scarce competition from local and domestic brands, impact of domestic tariffs and trade routes are considered while providing forecast analysis of the country data.   

Competitive Landscape and Fixed Telephony Services Market Share Analysis

The fixed telephony services market competitive landscape provides details by competitor. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, Global presence, production sites and facilities, production capacities, company strengths and weaknesses, product launch, product width and breadth, application dominance. The above data points provided are only related to the companies' focus related to fixed telephony services market.

Some of the major players operating in the fixed telephony services market are:

• AT&T intellectual property (U.S)
• Alphabet Inc. (U.S)
• Amazon.com Inc. (U.S)
• Apple Inc. (U.S)
• Baidu Inc. (China)
• Comverse Technology Inc. (Israel)
• Thales (France)
• Google LLC (U.S)
• InMobi (India)
• Kongzhong Corp (China)
• Comviva (India)
• Mobily (Saudi Arabia)
• Vodafone Group Plc (U.K)
• Cisco Systems Inc., (U.S.)
• ZTE Corporation (China)
• Huawei Technologies Co. Ltd. (China)
• SEQUANS. (France)