- In October 2023, Cision, a leading consumer and media intelligence platform, introduced CisionOne, a fully integrated media monitoring solution delivering real-time insights in the U.S., strengthening its product portfolio significantly
- In May 2023, Bloomberg Government (BCOV), a trusted news and data provider for public affairs experts, launched a real-time social media monitoring feature to enhance BGOV’s news and alerts, expanding its customer engagement capabilities
- In March 2023, Sony Corporation collaborated with Digimind, a competitive intelligence and social listening provider, to broaden Digimind’s geographic reach and revenue streams, marking a strategic expansion move
- In February 2023, Meltwater, a media and social intelligence leader, earned a place in G2’s 2023 Best Software Awards for the second year, reinforcing its credibility and market standing
- In September 2022, Heyday by Hootsuite, a conversational AI platform, integrated Facebook Messenger and Instagram Direct Messages into its Shopify chatbot app, creating new touchpoints for merchants to connect with customers
