- In May 2022, Tata Communications launched DIGO, a cloud communications platform designed to enhance customer engagement for digital-first enterprises. DIGO offers a comprehensive suite of device-independent communication capabilities that can be smoothly integrated into existing applications, enabling intelligent, 360-degree human-to-everything (H2X) conversations. This launch significantly strengthens Tata Communications' position in the cloud-based communication services space
- In April 2022, Lumen introduced Lumen Cloud Communications (LCC), a platform offering voice telephony, group chat, video calling, and mobile app integration. The LCC Basic version acts as a PBX replacement, featuring unlimited local and domestic calling, visual voicemail, paging, and support for IP endpoints, including Poly and Grandstream devices. This move marks Lumen’s strategic expansion into enterprise-grade unified communication services
- In January 2022, Orange Business Services unveiled Service Manage-Watch, a global supervision solution for managing network services and applications from both Orange and third-party vendors. It ensures optimal connectivity, security, and performance across apps, hardware, and customer experience, aligning with the evolving needs of enterprise clients. This release reinforces Orange’s commitment to performance management and customer satisfaction
- In October 2021, Telefónica, in collaboration with Fortinet, launched Secure SD-WAN, a service aimed at enhancing secure connectivity for hybrid work environments. The offering integrates networking and security features to allow remote and office-based employees to access enterprise applications with high productivity and security. This initiative underlines Telefónica’s focus on enabling secure digital transformation in the hybrid work era
- In June 2021, AT&T Business introduced Cisco Webex Calling with AT&T – Enterprise, linked with Cisco’s Unified Communications Manager – Cloud (UCMC). This platform was developed to streamline business processes and accelerate digital transformation while delivering improved reliability and operational efficiency. This collaboration enhances AT&T’s cloud communications offerings and strengthens enterprise connectivity
