- In May 2024, mPulse, a leader in conversational AI and digital engagement solutions for the healthcare industry, reported significant growth in Q1 2024 compared to Q1 2023, with advancements across all business segments. The company also unveiled its integrated predictive analytics and omnichannel engagement product capabilities, creating a new category within the digital health ecosystem, which is expected to drive further expansion and innovation in the healthcare market
- In January 2024, SAP SE launched new AI-driven capabilities aimed at transforming retail operations and customer engagement. By incorporating advanced demand forecasting, replenishment, and order management tools powered by SAP Business AI, the company is helping retailers boost profitability and adapt swiftly to market fluctuations. These innovations are expected to strengthen SAP’s competitive position in the retail technology market by enabling more efficient operations and deeper customer loyalty
- In January 2024, Microsoft expanded its footprint in the retail technology space with the introduction of generative AI and data solutions through Microsoft Cloud for Retail. Designed to enhance personalized shopping, streamline store operations, and optimize marketing efforts, the offering leverages AI-driven copilot templates and advanced analytics. This move is set to increase Microsoft's influence in the retail sector by empowering retailers to unify data, improve customer engagement, and unlock new revenue streams
- In April 2023, Deloitte announced a strategic collaboration with HighByte, AWS, and Element Analytics to launch a new industrial data management solution that integrates AWS’s Industrial Data Fabric with Deloitte’s smart manufacturing platform. This initiative addresses long-standing challenges of siloed data in manufacturing, enhancing operational efficiency and decision-making. The partnership is expected to solidify Deloitte’s role as a key enabler of digital transformation in the industrial and smart manufacturing markets
- In January 2023, Unifi Inc. implemented an advanced safety risk analytics model developed in collaboration with Microsoft Azure and Artis Consulting, leveraging AI, machine learning, and Power BI. With a 94% predictive accuracy rate, the solution significantly improves ground handling safety. This adoption positions Unifi as a frontrunner in aviation safety innovation and highlights the growing impact of prescriptive analytics in the aviation services market
