Global Referral Management Market, By Type (Self-Referral, Professional-Referral, Third Party-Referral), Delivery Mode (Web-Based Delivery Mode, Cloud-Based Delivery Mode, On-Premise Delivery Mode), Component (Software, Standalone Software, Integrated Software, Services, Consulting Services, Implementation Services, Post-Sale and Maintenance Services), End User (Providers, Patients, Payers, Others) – Industry Trends and Forecast to 2030.
Referral Management Market Analysis and Size
Increased government initiatives to incorporate IT solutions in healthcare are expected to drive the referral management market. Furthermore, an increase in the geriatric population and, as a result, an increase in the incidence of chronic diseases will contribute positively to market growth. Furthermore, the increased adoption of cloud-based systems is expected to drive growth in global referral management. Furthermore, an increase in collaboration and partnership activities by key players will fuel market growth.
Data Bridge Market Research analyses that the referral management market which is USD 1.74 billion in 2022, is expected to reach USD 7.24 billion by 2030, at a CAGR of 19.5% during the forecast period 2023 to 2030. In addition to the insights on market scenarios such as market value, growth rate, segmentation, geographical coverage, and major players, the market reports curated by the Data Bridge Market Research also include depth expert analysis, patient epidemiology, pipeline analysis, pricing analysis, and regulatory framework.
Referral Management Market Scope and Segmentation
2023 to 2030
2021 (Customizable to 2015 - 2020)
Revenue in USD Billion, Volumes in Units, Pricing in USD
Type (Self-Referral, Professional-Referral, Third Party-Referral), Delivery Mode (Web-Based Delivery Mode, Cloud-Based Delivery Mode, On-Premise Delivery Mode), Component (Software, Standalone Software, Integrated Software, Services, Consulting Services, Implementation Services, Post-Sale and Maintenance Services), End User (Providers, Patients, Payers, Others)
U.S., Canada and Mexico in North America, Germany, France, U.K., Netherlands, Switzerland, Belgium, Russia, Italy, Spain, Turkey, Rest of Europe in Europe, China, Japan, India, South Korea, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), Brazil, Argentina and Rest of South America as part of South America
Market Players Covered
Allscripts Healthcare LLC (U.S.), Kyruus (U.S.), MCKESSON CORPORATION (U.S.), Conifer Health Solutions LLC (U.S.), Fibroblast, Inc. (U.S.), L3Harris Technologies Inc. (U.S.), Change Healthcare (U.S.) and Eceptionist (U.S.), Cerner Corporation (U.S.), CAREPORT HEALTH (U.S.), eHealth Technologies (U.S.), Optum Inc. (U.S.), Keet Health (U.S.), EZ Referral (Canada), Persistent Systems (India)
Referral Management systems, such as hospitals and clinics, are widely used in the healthcare sector to track patient referral information throughout their treatment period. This system primarily focuses on improving communication among various healthcare providers involved in inpatient care. This system also aids in the management of the patient's revenue cycle and the efficient processing of claims.
Referral Management Market Dynamics
- New product launches
New product innovations have emerged as a key trend gaining traction in the referral management market. Major players in the referral management market are introducing new product innovations to meet consumer demand and strengthen their position. For instance, in June 2020, Change Healthcare, a US-based company that provides patent referral management software, launched a new referral management application called Connected Consumer Health. This Virtual Front Desk application allows patients and staff to check in without touching anything. It is used for direct online check-in and forms that aid in communicating when patients should enter the facility. It also aids in the storage of the patients' prior medical history.
- Government initiatives
Government initiatives to integrate IT solutions into healthcare systems are expected to drive the referral management market forward. Government initiatives are initiatives undertaken by the government. It is a significant act or statement intended to solve public problems. Information technology is important in the healthcare industry because it aids in the delivery of more accurate, actionable, and accessible patient health information. According to Health Care News, an India-based healthcare newspaper, the Indian government will launch its latest digital health project, Ayushman Bharat Digital Health Mission, in 2021. The Indian government intends to digitalize India's health infrastructure through this mission. Furthermore, the Ministry of Health and Family Welfare has allocated $11.5 billion in the union budget for the development of this project in 2021. As a result, government initiatives to integrate IT solutions into healthcare systems are propelling the referral management market forward.
- Growing influence of cloud-based systems to add value to growth structure
Cloud-based services are gaining popularity due to the numerous advantages they offer. The solutions can be used anywhere, and the data can be accessed from anywhere. As a result, players in the referral management market are increasingly focusing on cloud-based solutions. The reasons for the referral management market's good growth prospects are low hardware investment and extreme capacity flexibility.
- Scarcity of IT technicians
Software that cannot maintain outpatient attendance and a scarcity of IT technicians hamper the growth of the referral management market during the forecast period. Reluctance to adopt healthcare IT solutions, as well as data security concerns and a lack of awareness, will also pose significant challenges to market growth.
This referral management market report provides details of new recent developments, trade regulations, import-export analysis, production analysis, value chain optimization, market share, impact of domestic and localized market players, analyses opportunities in terms of emerging revenue pockets, changes in market regulations, strategic market growth analysis, market size, category market growths, application niches and dominance, product approvals, product launches, geographic expansions, technological innovations in the market. To gain more info on the referral management market contact Data Bridge Market Research for an Analyst Brief, our team will help you take an informed market decision to achieve market growth.
- In 2021, AristaMD, a US-based company that provides e-consult, or online medical consultation and referral management services, acquired Preferral for an undisclosed sum. This acquisition will aid AristaMD in the development of new referral management technologies. It would also help to improve care and provide services at a lower cost. Preferral is a US-based company that creates software and referral management systems for referral analytics and online referral forms.
- In 2022, ReferralMD announced the most recent version of its Customer Relationship Management (CRM) alternative for healthcare. ReferralMD's PRM/CRM solution helps marketing departments and referral organizers organise their insurance companies, document outreach activity, improve customer service, and continue driving increased referral volume.
Global Referral Management Market Scope
The referral management market is segmented on the basis of type, delivery mode, component and end user. The growth amongst these segments will help you analyze meagre growth segments in the industries and provide the users with a valuable market overview and market insights to help them make strategic decisions for identifying core market applications.
- Third Party-Referral
- Web-Based Delivery Mode
- Cloud-Based Delivery Mode
- On-Premise Delivery Mode
- Standalone Software
- Integrated Software
- Consulting Services
- Implementation Services
- Maintenance Services
Referral Management Market Regional Analysis/Insights
The referral management market is analyzed and market size insights and trends are provided by country, type, delivery mode, component and end user as referenced above.
The countries covered in the referral management market report are U.S., Canada and Mexico in North America, Germany, France, U.K., Netherlands, Switzerland, Belgium, Russia, Italy, Spain, Turkey, Rest of Europe in Europe, China, Japan, India, South Korea, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), Brazil, Argentina and Rest of South America as part of South America.
Asia-Pacific is expected to grow at the highest growth rate in the forecast period of 2023 to 2030 because of rising demand for quality care at reasonable prices, an ageing population, and an increase in the prevalence of various chronic diseases in this particular region.
The country section of the report also provides individual market impacting factors and changes in regulation in the market domestically that impacts the current and future trends of the market. Data points like down-stream and upstream value chain analysis, technical trends and porter's five forces analysis, case studies are some of the pointers used to forecast the market scenario for individual countries. Also, the presence and availability of global brands and their challenges faced due to large or scarce competition from local and domestic brands, impact of domestic tariffs and trade routes are considered while providing forecast analysis of the country data.
Competitive Landscape and Referral Management Market Share Analysis
The referral management market competitive landscape provides details by competitor. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, global presence, production sites and facilities, production capacities, company strengths and weaknesses, product launch, product width and breadth, application dominance. The above data points provided are only related to the companies' focus related to referral management market.
Some of the major players operating in the referral management market are:
- Allscripts Healthcare LLC (U.S.)
- Kyruus (U.S.)
- MCKESSON CORPORATION (U.S.)
- Conifer Health Solutions LLC (U.S.)
- Fibroblast, Inc. (U.S.)
- L3Harris Technologies Inc. (U.S.)
- Change Healthcare (U.S.)
- Eceptionist (U.S.)
- Cerner Corporation (U.S.)
- CAREPORT HEALTH (U.S.)
- eHealth Technologies (U.S.)
- Optum Inc. (U.S.)
- Keet Health (U.S.)
- EZ Referral (Canada)
- Persistent Systems (India)