Global Unified Communication (UC) Market, By Product (Hosted and On-Premise) Application (Enterprises, Education, Government, Healthcare and Others), Organization Size (SMEs and Large Enterprises), Solution (Instant and Unifies Messaging, Audio and Video Conferencing, IP Telephony and Others)-Industry Trends and Forecast to 2029.
Global Unified Communication (UC) Market Analysis and Size
Organizations have benefited from the integration of many technologies, such as artificial intelligence, with unified communication systems to fulfill their digitalization goals. Unified Communications (UC) systems have been adopted by businesses to reduce operating costs, improve revenues, and strengthen customer connections. By combining diverse communication methods onto a single platform, unified communications improves decision-making.
- The hosted segment is expected to dominate the unified communications market due to the cheaper capital, operating, and total ownership costs. Because of the simple and predictable operational cost model, businesses are turning to hosted UC solutions to expand their storage capacity. Data Bridge Market Research analyses that the unified communication (UC) market was valued at at a USD 90.91 billion in 2021 and is further estimated to reach USD 325.85 billion by 2029 and is expected to grow at a CAGR of 17.3% during the forecast period of 2022 to 2029.
Report Scope and Market Segmentation
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Report Metric
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Details
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Forecast Period
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2022 to 2029
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Base Year
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2021
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Historic Years
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2020 (Customizable to 2019 - 2014)
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Quantitative Units
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Revenue in USD Billion, Volumes in Units, Pricing in USD
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Segments Covered
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Product (Hosted and On-Premise) Application (Enterprises, Education, Government, Healthcare and Others), Organization Size (SMEs and Large Enterprises), Solution (Instant and Unifies Messaging, Audio and Video Conferencing, IP Telephony and Others)
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Countries Covered
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U.S., Canada, and Mexico in North America, Brazil, Argentina, and the rest of South America as part of South America, Germany, Italy, U.K., France, Spain, Netherlands, Belgium, Switzerland, Turkey, Russia, Rest of Europe in Europe, Japan, China, India, South Korea, Australia, Singapore, Malaysia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of the Middle East and Africa (MEA)
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Market Players Covered
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RingCentral, Inc. (US), AMC Networks Inc (US), Verizon (US), Orange Business Services (France), 8x8, Inc (US), Google LLC (US), Cisco Systems, Inc. (US), Microsoft Corporation (US), Mitel Networks Corp (Canada), CloudTalk (Slovakia), Fuze, Inc (US), StarBlue (US), Vonage (US), Masergy Communications, Inc. (US), Revation Systems, Inc. (US), Orange S.A (France), Windstream Communication (US), ALE International (France), ALE USA Inc. (US).
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Market Opportunities
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Global Unified Communication (UC) Market Definition
Providers of unified communication (UC) services have offered solutions and products to provide easy access and a high level of interoperability in order to achieve informed decision-making and high productivity. Telephony, video, conferencing, unified messaging, mobility, instant messaging, and contact centres are all examples of unified communication.
Unified Communication (UC) Market Dynamics
Drivers
Major factors that are expected to boost the growth of the unified communication (UC) market in the forecast period are as follows:
- Incorporation of machine learning and AI technologies
Machine learning and AI technologies have improved team cooperation and enabled machine-to-human connection in the communication sector. The structure of organisational workflows is continually altering as a result of AI technologies which further contribute to the market growth.
- Rise in adoption of the Internet of Things (IoT)
The internet of things (IoT) is becoming more widely adopted, allowing businesses to combine their data and equipment with IoT solutions, resulting in a more autonomous work environment which is further anticipated to propel the growth of the market.
- Growing mobile workforce
Employees can stay connected from anywhere at any time using mobile devices that support unified communication (UC). As a result, employees are no longer restricted to a single desktop workstation and may work from anywhere, assuring great productivity which will further accelerate the growth of the market.
Opportunities
In addition, the rise in the BYOD trend and increasing demand for streamlining business communication process flows are further estimated to provide potential opportunities for the growth of the unified communication (UC) market in the coming years.
Restraints/Challenges Global Unified Communication (UC) Market
On the other hand, the issues related to the data security and interoperability concerns with the existing assets is further projected to impede the growth of the unified communication (UC) market in the targeted period. However, the inadequate in-house capabilities to execute and manage the roll-out might further challenge the growth of the unified communication (UC) market in the near future.
This unified communication (UC) market report provides details of new recent developments, trade regulations, import-export analysis, production analysis, value chain optimization, market share, impact of domestic and localized market players, analyses opportunities in terms of emerging revenue pockets, changes in market regulations, strategic market growth analysis, market size, category market growths, application niches and dominance, product approvals, product launches, geographic expansions, technological innovations in the market. To gain more info on the unified communication (UC) market contact Data Bridge Market Research for an Analyst Brief, our team will help you take an informed market decision to achieve market growth.
Covid-19 Impact on Unified Communication (UC) Market
The pandemic of COVID-19 has had a huge impact on the unified communication (UC) market. The pandemic had prompted global interest in unified communications solutions. The rise in demand was largely due to the increase in the usage of remote work, the implementation of bring your own device policy, and other similar initiatives by businesses. During lockdowns, remote work surged considerably, giving the unified communications industry's leading organisations enough chances. However, in the post-COVID scenario, unified communication (UC) market is projected to be significantly impacted due to a boom in demand for standardized collaboration tools across corporations and organisations, which supported them in rearranging their strategies using digital technology.
Recent Development
- In April 2020, BlueJeans Network, an enterprise-level video conferencing and event platform, has been acquired by Verizon Communications Inc. Verizon's immersive unified communications portfolio will benefit from the acquisition. The meeting platform from BlueJeans will primarily be integrated with Verizon's unified communications as a service business.
Global Unified Communication (UC) Market Scope and Market Size
The unified communication (UC) market is segmented on the basis of product, application, organization size and solution. The growth amongst these segments will help you analyze meager growth segments in the industries and provide the users with a valuable market overview and market insights to help them make strategic decisions for identifying core market applications.
Product
- Hosted
- On-Premise
On the basis of product, the unified communication (UC) market is segmented into hosted and on-premise.
Application
- Enterprises
- Education
- Government
- Healthcare
- Others
On the basis of application, the unified communication (UC) market is segmented into enterprises, education, government, healthcare and others.
Organization Size
- SMEs
- Large Enterprises
On the basis of organization size, the unified communication (UC) market is segmented into SMEs and large enterprises.
Solution
- Instant and Unifies Messaging
- Audio and Video Conferencing
- IP Telephony
- Others
On the basis of solution, the unified communication (UC) market is segmented into instant and unifies messaging, audio and video conferencing, IP telephony and others.
Unified Communication (UC) Market Regional Analysis/Insights
The unified communication (UC) market is analysed and market size insights and trends are provided by country, product, application, organization size and solution as referenced above.
The countries covered in the unified communication (UC) market report are U.S., Canada, and Mexico in North America, Brazil, Argentina, and the rest of South America as part of South America, Germany, Italy, U.K., France, Spain, Netherlands, Belgium, Switzerland, Turkey, Russia, Rest of Europe in Europe, Japan, China, India, South Korea, Australia, Singapore, Malaysia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of the Middle East and Africa (MEA).
North America dominates the unified communication (UC) market due to the rise in the adoption rates of advanced technologies. Furthermore, the occurrence of major key players will further boost the growth of the unified communication (UC) market in the region during the forecast period.
Asia-Pacific is projected to observe significant amount of growth in the unified communication (UC) market due to the rise in the emphasis on collaboration and cost-cutting practices to ensure better resource utilization. Moreover, the sectors including the banking and financial services (BFS), business process outsourcing (BPO), government, telecom, logistics, and hospitality have turned to unified communications to enable effective services which is further anticipated to propel the growth of the unified communication (UC) market in the region in the coming years.
The country section of the report also provides individual market impacting factors and changes in regulation in the market domestically that impacts the current and future trends of the market. Data points like down-stream and upstream value chain analysis, technical trends and porter's five forces analysis, case studies are some of the pointers used to forecast the market scenario for individual countries. Also, the presence and availability of global brands and their challenges faced due to large or scarce competition from local and domestic brands, impact of domestic tariffs and trade routes are considered while providing forecast analysis of the country data.
Competitive Landscape and Unified Communication (UC) Market Share Analysis
The unified communication (UC) market competitive landscape provides details by competitor. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, global presence, production sites and facilities, production capacities, company strengths and weaknesses, product launch, product width and breadth, application dominance. The above data points provided are only related to the companies' focus related to smart grid market.
Some of the major players operating in the unified communication (UC) market are:
- RingCentral, Inc. (US)
- AMC Networks Inc (US)
- Verizon (US)
- Orange Business Services (France)
- 8x8, Inc (US)
- Google LLC (US)
- Cisco Systems, Inc. (US)
- Microsoft Corporation (US)
- Mitel Networks Corp (Canada)
- CloudTalk (Slovakia)
- Fuze, Inc (US)
- StarBlue (US)
- Vonage (US)
- Masergy Communications, Inc. (US)
- Revation Systems, Inc. (US)
- Orange S.A (France)
- Windstream Communication (US)
- ALE International (France)
Research Methodology : Global Unified Communication (UC) Market
Data collection and base year analysis is done using data collection modules with large sample sizes. The market data is analyzed and estimated using market statistical and coherent models. Also market share analysis and key trend analysis are the major success factors in the market report. To know more please request an analyst call or can drop down your enquiry.
The key research methodology used by DBMR research team is data triangulation which involves data mining, analysis of the impact of data variables on the market, and primary (industry expert) validation. Apart from this, data models include Vendor Positioning Grid, Market Time Line Analysis, Market Overview and Guide, Company Positioning Grid, Company Market Share Analysis, Standards of Measurement, Global versus Regional and Vendor Share Analysis. To know more about the research methodology, drop in an inquiry to speak to our industry experts https://www.databridgemarketresearch.com/speak-to-analyst/?dbmr=global-unified-communication-uc-market
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