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Global Unified Communication As A Service (Ucaas) Market – Industry Trends and Forecast to 2028

  • ICT
  • Upcoming Report
  • May 2021
  • Global
  • 350 Pages
  • No of Tables: 220
  • No of Figures: 60

Global Unified Communication As A Service (Ucaas) Market, By Component (Telephony, Unified Messaging, Conferencing, Collaboration Platforms And Applications), Organization Size (Large Enterprises, Small and Medium Enterprises (SMEs)), Verticals (BFSI, Telecom and IT, Consumer Goods and Retail, Healthcare, Public Sector and Utilities, Logistics and Transportation, Travel and Hospitality, Others), Country (U.S., Canada, Mexico, Brazil, Argentina, Rest of South America, Germany, Italy, U.K., France, Spain, Netherlands, Belgium, Switzerland, Turkey, Russia, Rest of Europe, Japan, China, India, South Korea, Australia, Singapore, Malaysia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific, Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa) Industry Trends and Forecast to 2028

Unified Communication As A Service (Ucaas) Market Market Analysis and Insights : Global Unified Communication As A Service (Ucaas) Market

The unified communication as a service (Ucaas) market is expected to witness market growth at a rate of 16.55% in the forecast period of 2021 to 2028. Data Bridge Market Research report on unified communication as a service (Ucaas) market provides analysis and insights regarding the various factors expected to prevalent throughout the forecast period while providing their impacts on the market’s growth. The rise in trends toward mobility is escalating the growth of unified communications as a service (Ucaas) market.

Unified communication-as-a-service (UCaaS) is referred to a model of delivery. In this model variety of applications, collaboration, and communication services are generally outsourced to a third-party provider, and then delivered over a network. These technologies comprise of enterprise messaging, telephony presence technology and video conferencing. It is highly used by a large number of enterprises for the purpose of improving business processes by streamlining communication. It provides scalability to core business tasks and flexibility.

The increasing demand for UCaaS from both large enterprises and SMEs acts as one of the major factors driving the growth of unified communication as a service (Ucaas) market. The increase in the shift to cloud platforms because of their continuous innovation and collaborative capabilities among various organizations and growing deployment of Artificial Intelligence (AI) in the communication sector accelerate the market growth. The rise in the preference of mobile-native cloud-based platform to ensure better capacity and higher flexibility to introduce new features and growing the increasing preference of mobile-native cloud-based platform to ensure better capacity and higher flexibility to roll out new features further influence the market. Additionally, surge in investments towards the implementation of advanced marketing technologies, rise in trends of mobility and high demand for UCaaS from both the large enterprises and SMES positively affect the unified communication as a service market. Furthermore, rise in the enterprise mobility and Byod usage extends profitable opportunities to the market players in the forecast period of 2021 to 2028.

On the other hand, security concerns over cloud-based deployment are expected to obstruct the market growth. Reluctance in moving to modern unified communication is projected to challenge the unified communications as a service (Ucaas) market in the forecast period of 2021 to 2028.

This unified communication as a service (Ucaas) market report provides details of new recent developments, trade regulations, import export analysis, production analysis, value chain optimization, market share, impact of domestic and localized market players, analyses opportunities in terms of emerging revenue pockets, changes in market regulations, strategic market growth analysis, market size, category market growths, application niches and dominance, product approvals, product launches, geographic expansions, technological innovations in the market. To gain more info on unified communication as a service (Ucaas) market contact Data Bridge Market Research for an Analyst Brief, our team will help you take an informed market decision to achieve market growth.

Unified Communication As A Service (Ucaas) Market Scope and Market Size

The unified communication as a service (Ucaas) market is segmented on the basis of component, organization size and verticals. The growth amongst the different segments helps you in attaining the knowledge related to the different growth factors expected to be prevalent throughout the market and formulate different strategies to help identify core application areas and the difference in your target markets. 

  • On the basis of component, the unified communication as a service (Ucaas) market is segmented into telephony, unified messaging, conferencing and collaboration platforms and applications.
  • On the basis of organization size, the unified communication as a service (Ucaas) market is segmented into large enterprises and small and medium enterprises (SMEs).
  • On the basis of vertical, the unified communication as a service (Ucaas) market is segmented into BFSI, telecom and IT, consumer goods and retail, healthcare, public sector and utilities, logistics and transportation, travel and hospitality and others.

Global Unified Communication As A Service (Ucaas) Market Country Level Analysis

The unified communication as a service (Ucaas) market is analyzed and market size, volume information is provided by country, component, organization size and verticals as referenced above.     

The countries covered in the global unified communication as a service (Ucaas) market report are the U.S., Canada and Mexico in North America, Brazil, Argentina and Rest of South America as part of South America, Germany, Italy, U.K., France, Spain, Netherlands, Belgium, Switzerland, Turkey, Russia, Rest of Europe in Europe, Japan, China, India, South Korea, Australia, Singapore, Malaysia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific (APAC)  in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA).

North America dominates the unified communication as a service (Ucaas) market due to the growing penetration of e-commerce, increasing technology adoption among enterprises for increasing productivity and technological advancements in AI. Asia-Pacific is expected to witness significant growth during the forecast period of 2021 to 2028 because of the growing trend of adopting cloud solutions and continuous improvement of infrastructure in the region.

The country section of the report also provides individual market impacting factors and changes in regulation in the market domestically that impacts the current and future trends of the market. Data points like down-stream and upstream value chain analysis, technical trends and porter's five forces analysis, case studies are some of the pointers used to forecast the market scenario for individual countries. Also, the presence and availability of global brands and their challenges faced due to large or scarce competition from local and domestic brands, impact of domestic tariffs and trade routes are considered while providing forecast analysis of the country data.                      

Competitive Landscape and Subscription & Billing Management Market Share Analysis

The unified communication as a service (Ucaas) market competitive landscape provides details by competitor. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, regional presence, company strengths and weaknesses, product launch, product width and breadth, application dominance. The above data points provided are only related to the companies’ focus related to unified communication as a service (Ucaas) market.

The major players covered in the unified communication as a service (Ucaas) market report are Google, RingCentral, Inc., BT, Verizon, Orange, 8x8, Inc., Cisco, Microsoft, LogMeIn, Inc., Mitel Networks Corp., DIALPAD, INC., Fuze, StarBlue., Windstream Intellectual Property Services, LLC, ALE International, NTT Communications, Vonage, Intrado., Masergy Communications, Inc., Revation Systems, Inc.   among other domestic and global players. Market share data is available for global, North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America separately. DBMR analysts understand competitive strengths and provide competitive analysis for each competitor separately.


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Research Methodology:

Data collection and base year analysis are done using data collection modules with large sample sizes. The stage includes obtaining market information or related data through various sources and strategies. It includes examining and planning all the data acquired from the past in advance. It likewise envelops the examination of information inconsistencies seen across different information sources. The market data is analysed and estimated using market statistical and coherent models. Also, market share analysis and key trend analysis are the major success factors in the market report. To know more, please request an analyst call or drop down your inquiry.

The key research methodology used by DBMR research team is data triangulation which involves data mining, analysis of the impact of data variables on the market and primary (industry expert) validation. Data models include Vendor Positioning Grid, Market Time Line Analysis, Market Overview and Guide, Company Positioning Grid, Patent Analysis, Pricing Analysis, Company Market Share Analysis, Standards of Measurement, Global versus Regional and Vendor Share Analysis. To know more about the research methodology, drop in an inquiry to speak to our industry experts.

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