North America Healthcare BPO Market – Industry Trends and Forecast to 2028

  • Healthcare
  • Upcoming Report
  • Oct 2021
  • North America
  • 350 Pages
  • No of Tables: 220
  • No of Figures: 60

North America Healthcare BPO Market, By Component (Payer Services, Provider Services, Pharmaceutical Services), End User (Hospital, Dental Clinics, Public Services, Life Sciences Companies, Medical Devices Companies, Pharmacy Benefit Managers, Others), Country (U.S., Canada, Mexico) Industry Trends and Forecast to 2028.

North America Healthcare BPO Market  Market Analysis and Insights of North America Healthcare BPO Market

Healthcare BPO market is expected to gain market growth in the forecast period of 2021 to 2028. Data Bridge Market Research analyses the market to grow at a CAGR of 11.5% in the above-mentioned forecast period.

Healthcare BPO also referred to as healthcare business process outsourcing, offers customized solutions to healthcare providers by reducing the complexity involved at several workflow stages. It accelerates the organization's financial performance, enriches resource allocation, seeks strategic growth support, and reduces operational costs to maximize profit margins. Healthcare BPO services are distinguished are based on the payers and providers. It basically manages the critical and non-critical enterprise and application of an organization.

The requirement for structured processes and documentation, loss of revenue due to billing errors and growing outsourcing in the pharma and biopharma industries across the globe are the significant factors responsible for driving the growth of the healthcare BPO market. Additionally, the pressure to reduce the rising healthcare costs also heighten the market's overall growth. However, the hidden outsourcing costs, shortage of skilled professionals and researchers and concerns related to losing visibility and control over the business process is estimated to obstruct the market’s growth.

Furthermore, the adoption of artificial intelligence-based tools for drug disco and advanced data analytics is expected to generate profitable opportunities for the market. On the other hand, various data security concerns and limitations in the data capturing process in Medicaid services have the potential to challenge the market’s growth negatively.

This healthcare BPO market report provides details of new recent developments, trade regulations, import export analysis, production analysis, value chain optimization, market share, impact of domestic and localized market players, analyses opportunities in terms of emerging revenue pockets, changes in market regulations, strategic market growth analysis, market size, category market growths, application niches and dominance, product approvals, product launches, geographic expansions, technological innovations in the market. To gain more info on Data Bridge Market Research healthcare BPO market contact us for an Analyst Brief, our team will help you take an informed market decision to achieve market growth.

North America Healthcare BPO Market Scope and Market Size

Healthcare BPO market is segmented on the basis of component and end user. The growth amongst these segments will help you analyze meagre growth segments in the industries, and provide the users with valuable market overview and market insights to help them in making strategic decisions for identification of core market applications.

  • On the basis of component, the market is segmented into payer services, provider services and pharmaceutical services. The payer segment is further segmented into integrated front end and back office operations, provider management, billing and accounts management, human resource management, claims management, customer relationship management, operational/administrative management, product development and care management. The provider segment is further segmented into medical billing, medical coding, medical transcription, finance and accounts, patient enrollment and strategic planning, device monitoring, revenue cycle management. The pharmaceutical services segment is further segmented as manufacturing outsourcing, pharmacovigilance services, clinical data management, research and development, non-clinical services, sales and marketing, supply chain management and logistics, other non-clinical functions and others.
  • On the basis of end user, the market is segmented into hospitals, dental clinics, public services, life sciences companies, medical devices companies, pharmacy benefit managers and others.

North America Healthcare BPO Market Country Level Analysis

Healthcare BPO market is analyzed and market size insights and trends are provided by component and end user as referenced above.

The countries covered in the healthcare BPO market report are U.S., Canada and Mexico in North America.

U.S dominates the market in the forecast period of 2021 to 2028 owing to the growing pressure to curb the increasing cost of care and demand for dedicated customer care professionals to create new insurance exchanges.

The country section of the healthcare BPO market report also provides individual market impacting factors and changes in regulation in the market domestically that impacts the current and future trends of the market. Data points such as consumption volumes, production sites and volumes, import export analysis, price trend analysis, cost of raw materials, down-stream and upstream value chain analysis are some of the major pointers used to forecast the market scenario for individual countries. Also, presence and availability of North America brands and their challenges faced due to large or scarce competition from local and domestic brands, impact of domestic tariffs and trade routes are considered while providing forecast analysis of the country data.

Healthcare Infrastructure growth Installed base and New Technology Penetration

Healthcare BPO market also provides you with detailed market analysis for every country growth in healthcare expenditure for capital equipment’s, installed base of different kind of products for healthcare BPO market, impact of technology using life line curves and changes in healthcare regulatory scenarios and their impact on the healthcare BPO market. The data is available for historic period 2010 to 2019.

Competitive Landscape and North America Healthcare BPO Market Share Analysis

Healthcare BPO market competitive landscape provides details by competitor. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, North America presence, production sites and facilities, production capacities, company strengths and weaknesses, product launch, product width and breadth, application dominance. The above data points provided are only related to the companies’ focus related to healthcare BPO market.

The major players covered in the healthcare BPO market report are Accenture, Cognizant, GeBBS, UnitedHealth Group, Firstsource, Charles River Laboratories, Genpact, Invensis Technologies Pvt Ltd, HCL Technologies Limited, Iqvia, WNS (HOLDINGS) LTD, PPD. Inc., Parexel International Corporation., Catalent. Inc., Lonza,  Labcorp Drug Development., SutherlandGlobal., PremierBPO,  Hinduja Global Solutions Ltd,  Boehringer Ingelheim International GmbH, among other. DBMR analysts understand competitive strengths and provide competitive analysis for each competitor separately.

Customization Available : North America Healthcare BPO Market

Data Bridge Market Research is a leader in advanced formative research. We take pride in servicing our existing and new customers with data and analysis that match and suits their goal. The report can be customized to include price trend analysis of target brands understanding the market for additional countries (ask for the list of countries), clinical trial results data, literature review, refurbished market and product base analysis. Market analysis of target competitors can be analyzed from technology-based analysis to market portfolio strategies. We can add as many competitors that you require data about in the format and data style you are looking for. Our team of analysts can also provide you data in crude raw excel files pivot tables (Fact book) or can assist you in creating presentations from the data sets available in the report.


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