- In March 2024, Infosys (India) and NEC Corporation (Japan) are applying AI for internal knowledge management.
- In January 2024, Coveo’s insight engine deployments across Asia Pacific banks rose due to demand for personalized customer journeys and intelligent self-service.
- In November 2023, Google Cloud and Microsoft Azure have partnered with regional enterprises in Japan, India, and Australia for deploying scalable insight engines.
- As of February 2024, SAP reported that lack of skilled data engineers and AI specialists is a barrier to scaling insight engine deployments across industries.
