DBMR - ICT

Global Cloud Field Service Management Market – Industry Trends and Forecast to 2026

  • ICT
  • Upcoming Report
  • Sep 2019
  • Global
  • 350 Pages
  • No of Tables: 60
  • No of Figures: 220

Global Cloud Field Service Management Market By Type (Solutions, Services), Organization Size (Large Enterprises, Small and Medium-Sized Enterprises), Deployment Model (Public Cloud, Private Cloud, Hybrid Cloud), Vertical (Manufacturing, Transportation and Logistics, Construction and Real Estate, Energy and Utilities, Healthcare and Life Sciences, Retail and Consumer Goods, Banking, Financial Services, and Insurance, Telecommunication and It, Others) and Geography (North America, South America, Europe, Asia-Pacific, Middle East and Africa) – Industry Trends and Forecast to 2026

Market Analysis: Global Cloud Field Service Management Market

Global Cloud Field Service Management Market is set to witness a healthy CAGR of 17.92% in the forecast period of 2019 to 2026. The report contains data of the base year 2018 and historic year 2017. This rise in the market can be attributed due to the increase in supply to enhance operational efficiency and decrease operational costs

Market Definition: Global Cloud Field Service Management Market

Cloud field service management is a cloud-based software tool that is widely used by various organizations to coordinate field activities. Usually, this scheme maintains record of administrative operations, client services, and others. It also reduces the likelihood of unpredictable issues or crashes and, at the same moment, improves accountability. It is broadly used in transport and operations, design, true property, energy, utilities, health care, life sciences, retail, consumer goods, and others.

Market Drivers:

  • Increase in supply to enhance operational efficiency and decrease operational costs is driving the growth of the market
  • Concentration on providing enhanced customer experience and commitment is propelling the growth of the market
  • Development of IoT is contributing to the growth of the market
  • Rising necessity effective computing frameworks and moving tasks to the cloud setting is boosting the growth of the market

Market Restraints:

  • Absence of knowledge of cloud field service management solutions is hampering the growth of the market
  • Complying with the strict regulations is restricting the growth of the market.

Segmentation: Global Cloud Field Service Management Market

By Type

  • Solutions 

    • Scheduling and Dispatch
    • Mobile Field Service Management
    • Reporting and Analytics
    • Service Project Management
    • Work Order Management
    • Inventory Management
    • Warranty Management
    • Others

  • Services

    • Training, Education, and Consulting
    • Integration and Migration
    • Support and Maintenance

By Organization Size

  • Large Enterprises 
  • Small and Medium-Sized Enterprises

By Deployment Model

  • Public Cloud 
  • Private Cloud 
  • Hybrid Cloud

By Vertical

  • Manufacturing 
  • Transportation and Logistics 
  • Construction and Real Estate 
  • Energy and Utilities 
  • Healthcare and Life Sciences 
  • Retail and Consumer Goods 
  • Banking, Financial Services, and Insurance 
  • Telecommunication and IT 
  • Others

By Geography

  • North America

    • U.S.
    • Canada
    • Mexico

  • Europe

    • Germany
    • Italy
    • U.K.
    • France
    • Spain
    • Netherlands
    • Belgium
    • Switzerland
    • Turkey
    • Russia
    • Rest of Europe

  • Asia-Pacific

    • Japan
    • China
    • India
    • South Korea
    • Australia
    • Singapore
    • Malaysia
    • Thailand
    • Indonesia
    • Philippines
    • Rest of Asia-Pacific

  • South America

    • Brazil
    • Argentina
    • Rest of South America

  • Middle East and Africa

    • Saudi Arabia
    • UAE
    • South Africa
    • Egypt
    • Israel
    • Rest of Middle East and Africa

Key Developments in the Market:

  • In August 2019, Salesforce's purchased ClickSoftware’s cloud-based field service management and workforce management software to enhance Salesforce's Field Service Lightning providing for portable workers. The purchase will generate strategic synergies, technological unification and fresh possibilities for development for Salesforce.
  • In August 2019, GE announced the acquisition of ServiceMax Cloud-based field service management (FSM) systems Takeover offers GE Digital with improved skills to promote its Industrial Internet view, allowing clients to immediately obtain more importance from their property and achieve higher effectiveness in their field delivery procedures.

Competitive Analysis

Global Cloud Field Service Management Market is highly fragmented and the major players have used various strategies such as new product launches, expansions, agreements, joint ventures, partnerships, acquisitions, and others to increase their footprints in this market. The report includes market shares of Cloud Field Service Management Market for global, Europe, North America, Asia Pacific and South America.,

Major Market Players

Few of the major competitors currently working in the global Cloud Field Service Management Market are Industrial and Financial Systems, IFS AB, ServiceNow, Salesforce.com, Inc., SAP SE, Oracle, IBM Corporation,  Servicepower Technologies, ClickSoftware., ServiceMax, Acumatica, Inc., Microsoft, Astea International Inc., Intuit Inc., Sage Group, FieldAware, NewTel.,  RapidSoft Systems., AI Field Management., WorkWave LLC, SnapSuite Incorporated, among others.

Research Methodology: Global Cloud Field Service Management Market

Data collection and base year analysis is done using data collection modules with large sample sizes. The market data is analyzed and forecasted using market statistical and coherent models. Also market share analysis and key trend analysis are the major success factors in the market report. To know more please request an analyst call or can drop down your enquiry.

The key research methodology used by DBMR research team is data triangulation which involves data mining, analysis of the impact of data variables on the market, and primary (industry expert) validation. Apart from this, other data models include Vendor Positioning Grid, Market Time Line Analysis, Market Overview and Guide, Company Positioning Grid, Company Market Share Analysis, Standards of Measurement, Top to Bottom Analysis and Vendor Share Analysis. To know more about the research methodology, drop in an inquiry to speak to our industry experts.

Key Insights in the report:

  • Complete and distinct analysis of the market drivers and restraints
  • Key Market players involved in this industry
  • Detailed analysis of the Market Segmentation
  • Competitive analysis of the key players involved


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