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Global enterprise content management (ECM) services market – Industry Trends and Forecast to 2030

ICT

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Global enterprise content management (ECM) services market – Industry Trends and Forecast to 2030

  • ICT
  • Upcoming Report
  • Oct 2023
  • Global
  • 350 Pages
  • No of Tables: 220
  • No of Figures: 60

Global enterprise content management (ECM) services market – Industry Trends and Forecast to 2030

Market Size in USD Billion

CAGR :  % Diagram

Diagram Forecast Period 2022–2030
Diagram Market Size (Base Year) USD 48,100.00 USD Million
Diagram Market Size (Forecast Year) USD 143,700.00 USD Million
Diagram CAGR %

Major Markets Players

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Global Enterprise Content Management (ECM) Services Market, by Service (Implementation, Training and Education, Support and Maintenance), Type (Professional, Managed), Deployment Type (Cloud, On-Premises), Organization Size (SMEs, Large Enterprises), Business Function (Accounts and Finance, Human Resources, Supply Chain Management, Operations, Marketing), End-Users (Healthcare, Life Sciences, Pharmaceuticals, Others) - Industry Trends and Forecast to 2030.

Enterprise Content Management (ECM) Services Market

Enterprise Content Management (ECM) Services Market Analysis and Size

The global enterprise content management (ECM) services market is expected to experience significant growth during the forecast period 2023-2030, owing to increase in need for digital content with the proliferation of online marketing & online customer relationship. Moreover, constant development of the e-commerce industry fuels the demand for enterprise content management systems to store, manage, create, and distribute digital content through online channels. The growth among segments helps you analyze niche pockets of growth and strategies to approach the market and determine your core application areas and the difference in your target markets.

Data Bridge Market Research analyses that the global enterprise content management (ECM) services market which was USD 48,100 million in 2022, is expected to reach USD 1,43,700 million by 2030, and is expected to undergo a CAGR of 14.7% during the forecast period 2023-2030. This indicates the market value. Implementation segment dominates the service segment of the the global enterprise content management (ECM) services market, as it manages massive amounts of organized and unstructured dat, documents, records, content across an organization. In addition to the market insights such as market value, growth rate, market segments, geographical coverage, market players, and market scenario, the market report curated by the Data Bridge Market Research team includes in-depth expert analysis, import/export analysis, pricing analysis, production consumption analysis, and pestle analysis.

Enterprise Content Management (ECM) Services Market Scope and Segmentation

Report Metric

Details

Forecast Period

2023 to 2030

Base Year

2022

Historic Years

2021 (Customisable to 2015-2020)

Quantitative Units

Revenue in USD Million, Volumes in Units, Pricing in USD

Segments Covered

Service (Implementation, Training and Education, Support and Maintenance), Type (Professional, Managed), Deployment Type (Cloud, On-Premises), Organization Size (SMEs, Large Enterprises), Business Function (Accounts and Finance, Human Resources, Supply Chain Management, Operations, Marketing), End-Users (Healthcare, Life Sciences, Pharmaceuticals, Others)

Countries Covered

U.S., Canada, Mexico, Brazil, Argentina, Rest of South America, Germany, Italy, U.K., France, Spain, Netherlands, Belgium, Switzerland, Turkey, Russia, Rest of Europe, Japan, China, India, South Korea, Australia, Singapore, Malaysia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific, Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa

Market Players Covered

Alfresco Software, Inc. (U.S.), Ascend Software (U.S.), Atlassian Pty., Ltd. (Netherlands),DOMA Technologies (U.S.), EVER TEAM SOFTWARE. (U.S.), Fabasoft International Services GmbH (U.S.), GRM Information Management (U.S.), IBM Corporation (U.S.), Laserfiche (U.S.), M-Files, Inc. (U.S.), OpenText Corporation (Canada)

Market Opportunities

  • Integration with collaboration tools and workflow management
  • Mobile accessibility and remote work solutions

Market Definition

Enterprise content management (ECM) services are defined as specialised services that have organisation to integrate enterprise content management. These services are provided to multiple companies and facilities to benefit from enterprise content management, which actually involves the storage, creation, distribution, archiving and management of unstructured content for analysis and implementation to ensure the highest possible quality of services and products.

Global Enterprise Content Management (ECM) Services Market Dynamics

Drivers

  • Implementation of Digital Transformation Projects

ECM services plays an important role in the change by enabling businesses to successfully digitise, store, manage and retrieve their content and data .

  • Exponential Growth of Data and Information in the Organization

The ECM services include tools and strategies for structured data capture, classification, storage and retrieval. This assist the organization in maintaining data quality, ensuring regulatory compliance and mitigating the dangers associated with unstructured data.

Opportunities

  • Integration with Collaboration Tools and Workflow Management

The integration ECM systems with collaboration tools and workflow management platforms is a potential for ECM service providers.The ability to integrate ECM with technologies such as Microsoft teams, Slack and project management software boosts productivity and simplifies content sharing and collaboration.

Restraints/ Challenges

  • Resistance to Change and User Adoption

The employees resistance to change and a lack of user adoption could hamper the successful implementation of ECM solutions. Users may find it difficult to adjust to new tools, resulting in underutilization of the ECM system potential.

  • Security and Data Privacy Concern

Managing sensitive and confidential information is a critical component of ECM services. The problem is to have strong security measures to protect data from cyber threats and unauthorized access.

This global enterprise content management (ECM) services market report provides details of new recent developments, trade regulations, import-export analysis, production analysis, value chain optimization, market share, the impact of domestic and localized market players, analyses opportunities in terms of emerging revenue pockets, changes in market regulations, strategic market growth analysis, market size, category market growths, application niches and dominance, product approvals, product launches, geographic expansions, technological innovations in the market. To gain more info on the global enterprise content management (ECM) services market contact the Data Bridge Market Research for an Analyst Brief, our team will help you make an informed market decision to achieve market growth.

Recent Development

  • In April 2023, OpenText World EMEA announced the latest Cloud Editions Innovations and a vision of the Future of Information Management. OpenText now provides a comprehensive set of public Cloud multi-tenant SaaS solutions in content management, cybersecurity, service management, and application delivery
  •  In March 2023,  IBM Corporation and Adobe Corporation have partnered to assist marketing and creative organizations in optimizing their content supply chain. The collaboration combines Adobe's innovative and experience management solutions with IBM's enterprise content and digital asset management expertise

Global Enterprise Content Management (ECM) Services Market Scope

The global enterprise content management (ECM) services market is segmented on the basis of service, type, deployment type, organisation size, business function, and end-users . The growth amongst these segments will help you analyze meager growth segments in the industries and provide the users with a valuable market overview and market insights to help them make strategic decisions for identifying core market applications.

Service

  • Implementation
  • Training and Education
  • Support and Maintenance

 Type

  • Professional
  • Managed

 Deployment Type

  • Cloud
  • On-Premises

 Organization Size

  • SMEs
  • Large Enterprises

 Business Function

  • Accounts and Finance
  • Human Resources
  • Supply Chain Management
  • Operations
  • Marketing

 End-Users

  • Healthcare
  • Life Sciences
  • Pharmaceuticals
  • Others

Global Enterprise Content Management (ECM) Services Market Region Analysis/Insights

The global enterprise content management (ECM) services market is analyzed and market size insights and trends are provided by region, service, type, deployment type, organisation size, business function, and end-users  as referenced above.

The regions covered in the global enterprise content management (ECM) services market are North America, South America, Europe, Asia-Pacific, and the Middle East and Africa. The countries covered in the global enterprise content management (ECM) services market report are U.S., Canada, Mexico, Brazil, Argentina, Rest of South America, Germany, Italy, U.K., France, Spain, Netherlands, Belgium, Switzerland, Turkey, Russia, Rest of Europe, Japan, China, India, South Korea, Australia, Singapore, Malaysia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific, Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa.

North America dominates the global enterprise content management (ECM) services market and will continue to flourish its trend of dominance due to the presence of major IT players and well-established IT infrastructure in this region. Asia-Pacific is the fastest-growing country in the global enterprise content management (ECM) services market due to the growing need for digital content with the proliferation of online marketing and online customer relationship

The region section of the report also provides individual market-impacting factors and changes in regulation in the market domestically that impact the current and future trends of the market. Data points like downstream and upstream value chain analysis, technical trends, and Porter’s five forces analysis, case studies are some of the pointers used to forecast the market scenario for individual countries. Also, the presence and availability of global brands and the challenges faced due to large or scarce competition from local and domestic brands, the impact of domestic tariffs, and trade routes are considered while providing forecast analysis of the region data.   

Competitive Landscape and Global Enterprise Content Management (ECM) Services Market Share Analysis

The global enterprise content management (ECM) services market competitive landscape provides details by competitor. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, global presence, production sites and facilities, production capacities, company strengths and weaknesses, product launch, product width and breadth, application dominance. The above data points provided are only related to the companies' focus related to global enterprise content management (ECM) services market.

Some of the major players operating in the global enterprise content management (ECM) services market are:

  • Alfresco Software, Inc. (U.S.)
  • Ascend Software (U.S.)
  • Atlassian Pty., Ltd. (Netherlands)
  • DOMA Technologies (U.S.)
  • EVER TEAM SOFTWARE. (U.S.)
  • Fabasoft International Services GmbH (U.S.)
  • GRM Information Management (U.S.)
  • IBM Corporation (U.S.)
  • Laserfiche (U.S.)
  • M-Files, Inc. (U.S.)
  • OpenText Corporation (Canada)


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Research Methodology:

Data collection and base year analysis are done using data collection modules with large sample sizes. The stage includes obtaining market information or related data through various sources and strategies. It includes examining and planning all the data acquired from the past in advance. It likewise envelops the examination of information inconsistencies seen across different information sources. The market data is analysed and estimated using market statistical and coherent models. Also, market share analysis and key trend analysis are the major success factors in the market report. To know more, please request an analyst call or drop down your inquiry.

The key research methodology used by DBMR research team is data triangulation which involves data mining, analysis of the impact of data variables on the market and primary (industry expert) validation. Data models include Vendor Positioning Grid, Market Time Line Analysis, Market Overview and Guide, Company Positioning Grid, Patent Analysis, Pricing Analysis, Company Market Share Analysis, Standards of Measurement, Global versus Regional and Vendor Share Analysis. To know more about the research methodology, drop in an inquiry to speak to our industry experts.

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FREQUENTLY ASK QUESTIONS

The Enterprise Content Management (ECM) Services Market will be worth USD 1,43,700 million by 2030.
The Enterprise Content Management (ECM) Services Market growth rate is 14.7% during the forecast period.
Exponential Growth of Data and Information in the Organization & Implementation of Digital Transformation Projects are the growth drivers of the Enterprise Content Management (ECM) Services Market.
The service, type, deployment type, organisation size, business function, and end-users are the factors on which the Enterprise Content Management (ECM) Services Market research is based.
OpenText World EMEA announced the latest Cloud Editions Innovations and a vision of the Future of Information Management & IBM Corporation and Adobe Corporation have partnered to assist marketing and creative organizations in optimizing their content supply chain are the latest developments in the Enterprise Content Management (ECM) Services Market.
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