- In September 2022, Tech Mahindra introduced YANTR.AI, an advanced cognitive AI platform designed to streamline and enhance field service operations. The solution delivers actionable insights that aid in better planning and execution of field services, reinforcing Tech Mahindra’s Business Process as a Service (BPaaS) offerings
- In July 2022, Accenture was chosen by Hero MotoCorp Ltd. to support the company in managing growing complexities in its product lines, market reach, and supply chain networks. The partnership focuses on planning optimization, logistics efficiency, and an end-to-end digital supply chain transformation
- In October 2021, Opsivity, a U.S.-based SaaS provider, entered the market to address the rising demand for skilled technicians in remote field operations. Its AI- and AR-powered solution assists field technicians in resolving technical challenges more quickly, thereby boosting productivity in a labor-constrained environment
- In April 2020, IBM launched IBM Maximo, an AI-driven equipment maintenance assistant that enables organizations to enhance their asset maintenance strategies. It analyzes failure trends and recommends optimal repair actions, helping businesses close knowledge gaps, reduce downtime, and extend the life of critical assets
