- In February 2024, Kroger partnered with AI-driven retail analytics company Intelligence Node to enhance marketplace listings. Through this collaboration, Kroger aims to provide third-party vendors with clearer, more detailed product guides. The initiative focuses on improving product visibility, pricing strategies, and overall vendor experience. By leveraging AI-powered insights, Kroger seeks to enhance the efficiency and accuracy of its marketplace operations
- In January 2024, Microsoft introduced new Generative AI tools designed specifically for the retail industry. These AI-powered features, integrated into Data Fabric with GenAI Copilots, aim to personalize shopping experiences and improve decision-making. The tools provide real-time insights to retail employees, helping them better serve customers. This innovation underscores Microsoft's commitment to enhancing efficiency and personalization in retail operations
- In October 2023, Omnicommerce launched a retail media and analytics platform to help brands track product performance. The platform enables businesses to analyze product competitiveness across 30 different marketplaces and retail chains. With real-time analytics, brands can make data-driven decisions on pricing, inventory, and marketing strategies. This launch enhances transparency and strategic planning in retail operations
- In May 2023, NIQ unveiled the Connected Collaboration platform, integrating Rite Aid's data assets with NIQ’s advanced data science and software. This platform provides manufacturers and retailers with a unified solution for various business functions, including market insights, supply chain management, and customer loyalty programs. By consolidating multiple data sources, NIQ aims to streamline operations and improve decision-making efficiency
- In April 2023, Infosys partnered with Walmart Commerce Technologies to deploy Store Assist, a cloud-based omnichannel retail solution. Store Assist enhances store operations by facilitating order pickups, in-store shipping, and delivery services. This solution improves both customer and employee experiences by streamlining fulfillment processes. The partnership highlights the growing demand for digital transformation in retail operations
