- Self-checkout systems are automated solutions that allow customers to scan, bag, and pay for their purchases without cashier assistance. These systems enhance operational efficiency, reduce checkout time, and improve customer convenience in retail environments such as supermarkets, convenience stores, and hypermarkets
- The demand for self-checkout systems is significantly driven by labor shortages, increasing consumer preference for contactless transactions, and retailers’ focus on cost reduction. The integration of AI, computer vision, and IoT has further boosted adoption, enhancing security and ease of use
- North America region stands out as one of the dominant regions for self-checkout systems, driven by strong retail infrastructure, high consumer acceptance, and continuous technological advancements
- For instance, major retail chains in the U.S. and Canada have expanded self-checkout deployments, with some stores even shifting to entirely cashier-less models, leveraging AI-powered self-service solutions
- Globally, self-checkout systems rank as the second-most crucial automation technology in retail, following point-of-sale (POS) terminals, and play a pivotal role in streamlining retail operations while improving customer shopping experiences
