- Smart hospitality refers to the integration of advanced technologies such as IoT, AI, automation, and mobile solutions within the hospitality industry to enhance guest experience, streamline operations, and optimize service delivery
- The smart hospitality market is experiencing robust growth, driven by increasing demand for personalized guest services, rising adoption of smart room controls and mobile check-ins, growing focus on energy efficiency and sustainability, and the hospitality sector’s digital transformation
- Europe is expected to dominate the smart hospitality market with a share of 33.5% due to technological advancements and a well-established digital infrastructure
- Asia-Pacific is expected to be the fastest growing region in the smart hospitality market during the forecast period due to rapid technological adoption, large-scale urbanization, and a thriving tourism industry
- Guest experience management system segment is expected to dominate the market with a market share of 56.22% due to increasing demand for personalized guest experiences. These systems allow hotels and resorts to enhance customer satisfaction by offering tailored services, improving operational efficiency, and collecting real-time feedback. The growing focus on customer-centric solutions and the integration of advanced technologies such as AI and IoT are driving this segment's growth, as businesses aim to differentiate themselves in a highly competitive market
