Telecom Expense Management Market Trends
“Increasing Focus on Mobile Expense Management”
- The telecom expense management (TEM) market is witnessing a significant and accelerating trend towards a more intensive focus on managing mobile communication expenses. This shift is a direct response to the pervasive adoption of smartphones, tablets, and other mobile devices within the enterprise, coupled with the increasing prevalence of Bring Your Own Device (BYOD) policies
- Organizations are realizing that mobile costs, encompassing voice, data, and messaging services, now constitute a substantial portion of their overall telecom spending and require specialized attention. Traditional TEM solutions, initially designed to handle fixed-line expenses, are evolving to incorporate robust mobile expense management capabilities. This includes features such as real-time usage monitoring, policy enforcement, mobile device management (MDM) integration, and granular visibility into employee mobile spending
- Companies such as Tangoe and WidePoint have been at the forefront of this trend, offering comprehensive mobile TEM solutions that enable businesses to track data consumption, identify cost optimization opportunities for mobile plans, and manage international roaming charges effectively
- Furthermore, the rise of remote work has amplified the importance of mobile TEM, as companies need to ensure that employees working from various locations are equipped with cost-effective mobile communication plans and that usage remains within defined policies
- This trend is expected to continue as mobile technology advances and the mobile workforce expands, making sophisticated mobile expense management a critical component of any comprehensive TEM strategy
