- In May 2024, CGI and Nokia Corporation entered into a partnership to integrate 5G private wireless networking technology with CGI’s business services, aiming to accelerate real-time, data-driven digital solution delivery. This collaboration significantly enhances CGI’s telecom exchange management capabilities, allowing the company to offer more advanced connectivity solutions that improve operational cost efficiency and strengthen market competitiveness. The strategic alliance positions both firms to lead in delivering intelligent telecom infrastructure
- In June 2023, Vodafone and Three agreed to merge their U.K. telecom operations, creating the country's largest mobile network operator with over 27 million subscribers. While the deal is subject to competition authority approval and union feedback, the consolidation is expected to improve network efficiency, optimize operations, and reduce telecom exchange management costs. The merger strengthens Vodafone’s market footprint and operational capabilities
- In September 2023, Prodapt formed a partnership to support ServiceNow in expanding its telecom, media, and tech (TMT) solutions, empowering Communication Service Providers (CSPs) with enhanced workflow automation. This initiative aims to drive digital transformation through improved operational agility, increased productivity, and better customer experience. The collaboration boosts Prodapt’s role in delivering scalable telecom management solutions
- In November 2022, Renodis, a telecom management firm, acquired 12 Points Consulting, a company specializing in telecom expense management services. This acquisition leverages the strengths of both entities to enhance Renodis’s offerings in telecom and utility management while benefiting employees, partners, and clients. The merger expands Renodis’s service portfolio and operational depth
- In September 2022, Tangoe, a telecom expense and asset management provider, integrated robotic process automation (RPA) into its systems. This advancement minimizes manual effort, lowers errors, and improves processing speed by using intelligent automation and machine learning tools. The RPA integration significantly enhances Tangoe’s data handling and competitive advantage



