“Integration with Advanced Communication and Workflow Platforms”
- A key and accelerating trend in the North America nurse call system market is the integration of nurse call technologies with advanced communication and workflow platforms such as real-time location systems (RTLS), electronic health records (EHRs), and mobile-enabled alerts. This convergence is significantly improving patient care, staff coordination, and operational efficiency across healthcare facilities
- For instance, Rauland’s Responder solution integrates seamlessly with EHRs and mobile communication systems, allowing staff to receive patient calls, alerts, and workflow notifications directly on handheld devices. Similarly, Ascom’s Telligence system links nurse call functions with clinical workflow software, enabling automatic routing of calls based on staff availability and patient condition
- Integration with RTLS enables precise tracking of caregivers and equipment, ensuring quicker responses and more efficient resource use. Furthermore, mobile alert capabilities allow staff to manage calls remotely, reducing time to patient response and improving satisfaction scores
- These smart integrations support centralized monitoring, facilitate real-time analytics, and help streamline response workflows, contributing to improved care delivery and hospital performance.
- As a result, major players such as Hillrom (Baxter), Jeron Electronic Systems, and Ascom are focusing on developing scalable, interoperable nurse call platforms that adapt to the digital transformation needs of modern healthcare environments
- The growing demand for connected and intelligent communication infrastructure is reshaping the expectations of healthcare providers in the U.S. and Canada, leading to accelerated adoption of integrated nurse call systems that support personalized care and efficient resource utilization
