Table of Content
1 INTRODUCTION
1.1 OBJECTIVES OF THE STUDY
1.2 MARKET DEFINITION
1.3 OVERVIEW OF PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET
1.4 CURRENCY AND PRICING
1.5 LIMITATIONS
1.6 MARKETS COVERED
2 MARKET SEGMENTATION
2.1 MARKETS COVERED
2.2 YEARS CONSIDERED FOR THE STUDY
2.3 DBMR TRIPOD DATA VALIDATION MODEL
2.4 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS
2.5 DBMR MARKET POSITION GRID
2.6 VENDOR SHARE ANALYSIS
2.7 MULTIVARIATE MODELING
2.8 TYPE OF PAYMENT KIOSKS TIMELINE CURVE
2.9 MARKET APPLICATION COVERAGE GRID
2.1 SECONDARY SOURCES
2.11 ASSUMPTIONS
3 EXECUTIVE SUMMARY
4 PREMIUM INSIGHTS
4.1 MICRO-MARKETS IN THE PAYMENT KIOSK INDUSTRY IN THE PHILIPPINES
4.2 EMERGING FINANCIAL SERVICES: THE NEED FOR CASHOUT, CARDLESS WITHDRAWALS, DEPOSIT ACCEPTANCE, AND OTHER VALUE-ADDED SOLUTIONS
4.2.1 CASHOUT SERVICES
4.2.2 CARDLESS WITHDRAWALS
4.2.3 DEPOSIT ACCEPTANCE
4.2.4 MOBILE PAYMENTS AND DIGITAL WALLET INTEGRATION
4.2.5 PEER-TO-PEER (P2P) TRANSFERS VIA KIOSKS
4.2.6 DIGITAL INSURANCE AND MICRO-INSURANCE OFFERINGS
4.3 TARGETING USER PROFILES FOR THE PHILIPPINE PAYMENT KIOSK MARKET: TAILORED
4.3.1 STRUGGLING PROVIDERS (FRUSTRATED WITH CURRENT PAYMENT INEFFICIENCIES)
4.3.2 HESITANT TRADITIONALISTS (CASH-PREFERRED, SKEPTICAL OF TECH)
4.4 RESPONSIBLE ENTHUSIASTS (EARLY ADOPTERS, TECH-DRIVEN)
4.5 STRATEGIES TO ACHIEVE MARKET DOMINANCE IN THE CASH-IN AND CASH-OUT KIOSK INDUSTRY IN THE PHILIPPINES BY 2029
4.5.1 MARKET LANDSCAPE AND CURRENT STATE OF KIOSK INDUSTRY
4.5.2 TARGET MARKET SEGMENTATION FOR KIOSK EXPANSION: RURAL AREAS AND UNDERSERVED COMMUNITIES
4.5.3 OPERATIONAL EXPANSION STRATEGY FOR 9,000 KIOSKS
4.5.3.1 TECHNOLOGY AND INFRASTRUCTURE CONSIDERATIONS
4.5.3.2 CUSTOMER ACQUISITION AND ENGAGEMENT
4.5.3.3 FINANCIAL PROJECTIONS AND KPIS FOR GROWTH
4.6 MARKET OPPORTUNITIES AND CHALLENGES FOR STAKEHOLDERS
4.7 SUPPLY AND DEMAND ANALYSIS OF THE PAYMENT KIOSK INDUSTRY
4.8 INDUSTRY ANALYSIS & FUTURISTIC SCENARIO
4.9 PENETRATION AND GROWTH PROSPECT MAPPING
4.1 NEW BUSINESS AND EMERGING BUSINESS REVENUE OPPORTUNITIES
4.11 TECHNOLOGY ANALYSIS
4.11.1 KEY TECHNOLOGIES
4.11.2 COMPLEMENTARY TECHNOLOGIES
4.11.3 ADJACENT TECHNOLOGIES
4.12 TECHNOLOGY MATRIX
4.13 CHALLENGES
4.14 COMPANY COMPARATIVE ANALYSIS
4.15 COMPANY SERVICE PLATFORM MATRIX
4.16 USED CASES & ITS ANALYSIS
5 REGULATORY STANDARDS
6 MARKET OVERVIEW
6.1 DRIVERS
6.1.1 BANKS AND FINTECHS EXPANDING KIOSK SERVICES NATIONWIDE
6.1.2 INCREASING DEMAND FOR SELF-SERVICE PAYMENT AUTOMATION
6.1.3 EXPANDING ACCESS OF PAYMENT KIOSKS IN UNBANKED AREAS
6.1.4 GROWING USE OF GCASH, MAYA, AND COINS. PH WALLETS
6.2 RESTRAINTS
6.2.1 LIMITED INTERNET CONNECTIVITY IN RURAL AND REMOTE AREAS
6.2.2 DATA PRIVACY CONCERNS AMONG CUSTOMERS USING KIOSKS
6.3 OPPORTUNITY
6.3.1 INTEGRATING WITH MOBILE WALLETS FOR SEAMLESS PAYMENTS
6.3.2 RISE OF CASHLESS PAYMENTS CREATING MORE KIOSK DEMAND
6.3.3 POTENTIAL FOR PARTNERSHIPS WITH LOCAL BUSINESSES AND MERCHANTS
6.4 CHALLENGES
6.4.1 HIGH UPFRONT INVESTMENT AND OPERATIONAL COSTS FOR KIOSKS
6.4.2 RISING POS SYSTEM ADOPTION REDUCES KIOSK RELIANCE
7 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET, BY TYPE OF PAYMENT KIOSKS
7.1 OVERVIEW
7.2 BILL PAYMENT KIOSKS
7.3 RETAIL KIOSKS
7.4 E-COMMERCE AND REMITTANCE KIOSK
7.5 TRANSPORTATION KIOSKS
7.6 GOVERNMENT SERVICE KIOSK
7.7 OTHERS
8 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET, BY SERVICE TYPE
8.1 OVERVIEW
8.2 CURRENT SERVICE
8.2.1 CASH IN
8.2.2 BILLS PAYMENT
8.2.3 MOBILE TOP-UPS
8.2.4 TRANSPORT TOP-UPS
8.3 PIPELINE SERVICE
8.3.1 CASH OUT
8.3.2 CARDLESS WITHDRAWALS
8.3.3 DEPOSIT ACCEPTANCE
9 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET, BY PAYMENT MODE
9.1 OVERVIEW
9.2 CASH PAYMENTS
9.3 MOBILE WALLETS
9.4 CARD PAYMENTS
9.5 OTHERS
10 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET, BY PAYMENT INDUSTRY
10.1 OVERVIEW
10.2 OFFLINE
10.3 ONLINE
10.4 INFORMAL
11 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET, BY APPLICATION
11.1 OVERVIEW
11.2 SELF SERVICE KIOSKS
11.2.1 RETAIL PAYMENTS
11.2.2 BANKING AND FINANCIAL TRANSACTIONS
11.2.3 TICKETING AND TRANSPORTATION
11.2.4 UTILITY PAYMENTS
11.2.5 FOOD AND BEVERAGE
11.2.6 GOVERNMENT SERVICES
11.2.7 OTHERS
11.3 INTERACTIVE KIOSKS
11.3.1 INFORMATION AND DIRECTORY
11.3.2 DIGITAL ADVERTISING
11.3.3 OTHERS
11.4 POINT-OF-SALE (POS) KIOSKS
11.4.1 RETAIL POS
11.4.2 MOBILE POS INTEGRATION
12 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET, BY END-USER
12.1 OVERVIEW
12.2 RETAIL SECTOR
12.2.1 BILL PAYMENT KIOSKS
12.2.2 RETAIL KIOSKS
12.2.3 E-COMMERCE AND REMITTANCE KIOSK
12.2.4 TRANSPORTATION KIOSKS
12.2.5 GOVERNMENT SERVICE KIOSK
12.2.6 OTHERS
12.3 GOVERNMENT SECTOR
12.3.1 GOVERNMENT SERVICE KIOSK
12.3.2 BILL PAYMENT KIOSKS
12.3.3 RETAIL KIOSKS
12.3.4 E-COMMERCE AND REMITTANCE KIOSK
12.3.5 TRANSPORTATION KIOSKS
12.3.6 OTHERS
12.4 BFSI (BANKING, FINANCIAL SERVICES, AND INSURANCE)
12.4.1 E-COMMERCE AND REMITTANCE KIOSK
12.4.2 BILL PAYMENT KIOSKS
12.4.3 RETAIL KIOSKS
12.4.4 GOVERNMENT SERVICE KIOSK
12.4.5 TRANSPORTATION KIOSKS
12.4.6 OTHERS
12.5 TRANSPORTATION & TRAVEL
12.5.1 TRANSPORTATION KIOSKS
12.5.2 BILL PAYMENT KIOSKS
12.5.3 RETAIL KIOSKS
12.5.4 E-COMMERCE AND REMITTANCE KIOSK
12.5.5 GOVERNMENT SERVICE KIOSK
12.5.6 OTHERS
12.6 HEALTHCARE INDUSTRY
12.6.1 BILL PAYMENT KIOSKS
12.6.2 RETAIL KIOSKS
12.6.3 E-COMMERCE AND REMITTANCE KIOSK
12.6.4 GOVERNMENT SERVICE KIOSK
12.6.5 TRANSPORTATION KIOSKS
12.6.6 OTHERS
12.7 OTHERS
13 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET, COMPANY LANDSCAPE
13.1 COMPANY SHARE ANALYSIS: PHILIPPINES
14 SWOT ANALYSIS
15 COMPANY PROFILES
15.1 DIEBOLD NIXDORF, INCORPORATED
15.1.1 COMPANY SNAPSHOT
15.1.2 REVENUE ANALYSIS
15.1.3 PRODUCT PORTFOLIO
15.1.4 RECENT DEVELOPMENT/NEWS
15.2 GCASH
15.2.1 COMPANY SNAPSHOT
15.2.2 SERVICE PORTFOLIO
15.2.3 RECENT DEVELOPMENT
15.3 VERIFONE, INC
15.3.1 COMPANY SNAPSHOT
15.3.2 PRODUCT PORTFOLIO
15.3.3 RECENT DEVELOPMENT/NEWS
15.4 ZEBRA TECHNOLOGIES CORP.
15.4.1 COMPANY SNAPSHOT
15.4.2 REVENUE ANALYSIS
15.4.3 PRODUCT PORTFOLIO
15.4.4 RECENT DEVELOPMENT/NEWS
15.5 MAYA
15.5.1 COMPANY SNAPSHOT
15.5.2 SERVICE PORTFOLIO
15.5.3 RECENT DEVELOPMENT/NEWS
15.6 ELECTRONIC COMMERCE PAYMENTS (EC PAY) INC.
15.6.1 COMPANY SNAPSHOT
15.6.2 SERVICE PORTFOLIO
15.6.3 RECENT DEVELOPMENT
15.7 GEMINI GROUP OF COMPANIES
15.7.1 COMPANY SNAPSHOT
15.7.2 PRODUCT PORTFOLIO
15.7.3 RECENT DEVELOPMENT
15.8 ID TECH
15.8.1 COMPANY SNAPSHOT
15.8.2 PRODUCT PORTFOLIO
15.8.3 RECENT DEVELOPMENT/NEWS
15.9 TOUCHMEDIA PHILIPPINES, INC.
15.9.1 COMPANY SNAPSHOT
15.9.2 PRODUCT PORTFOLIO
15.9.3 RECENT DEVELOPMENT
15.1 TOUCHPAY
15.10.1 COMPANY SNAPSHOT
15.10.2 SERVICE PORTFOLIO
15.10.3 RECENT DEVELOPMENT
15.11 XIPHIAS SOFTWARE TECHNOLOGIES PVT. LTD.
15.11.1 COMPANY SNAPSHOT
15.11.2 PRODUCT PORTFOLIO
15.11.3 RECENT DEVELOPMENT/NEWS
16 QUESTIONNAIRE
17 RELATED REPORTS
List of Table
TABLE 1 MICRO-MARKETS IN THE PAYMENT KIOSK INDUSTRY
TABLE 2 PENETRATION AND GROWTH PROSPECT MAPPING
TABLE 3 TECHNOLOGY MATRIX FOR THE PHILIPPINES PAYMENT KIOSK INDUSTRY
TABLE 4 COMPANY COMPARATIVE ANALYSIS
TABLE 5 COMPANY SERVICE PLATFORM MATRIX
TABLE 6 USED CASE ANALYSIS
TABLE 7 PHILIPPINES REGULATORY FRAMEWORK FOR PAYMENT SYSTEMS
TABLE 8 INSTALLATION AND SUPPORT: SETUP, CONFIGURATION, TRAINING, ONGOING MAINTENANCE, AND SUPPORT SERVICES
TABLE 9 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET, BY TYPE OF PAYMENT KIOSKS, 2018-2032 (USD MILLION)
TABLE 10 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET, BY SERVICE TYPE, 2018-2032 (USD MILLION)
TABLE 11 PHILIPPINES CURRENT SERVICE IN PAYMENT KIOSK INDUSTRY MARKET, BY TYPE, 2018-2032 (USD MILLION)
TABLE 12 PHILIPPINES PIPELINE SERVICE IN PAYMENT KIOSK INDUSTRY MARKET, BY TYPE, 2018-2032 (USD MILLION)
TABLE 13 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET, BY PAYMENT MODE, 2018-2032 (USD MILLION)
TABLE 14 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET, BY PAYMENT INDUSTRY, 2018-2032 (USD MILLION)
TABLE 15 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET, BY APPLICATION, 2018-2032 (USD MILLION)
TABLE 16 PHILIPPINES SELF SERVICE KIOSKS IN PAYMENT KIOSK INDUSTRY MARKET, BY APPLICATION, 2018-2032 (USD MILLION)
TABLE 17 PHILIPPINES INTERACTIVE KIOSKS IN PAYMENT KIOSK INDUSTRY MARKET, BY APPLICATION, 2018-2032 (USD MILLION)
TABLE 18 PHILIPPINES POINT-OF-SALE (POS) KIOSKS IN PAYMENT KIOSK INDUSTRY MARKET, BY APPLICATION, 2018-2032 (USD MILLION)
TABLE 19 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET, BY END-USER, 2018-2032 (USD MILLION)
TABLE 20 PHILIPPINES RETAIL SECTOR IN PAYMENT KIOSK INDUSTRY MARKET, BY END-USER, 2018-2032 (USD MILLION)
TABLE 21 PHILIPPINES GOVERNMENT SECTOR IN PAYMENT KIOSK INDUSTRY MARKET, BY END-USER, 2018-2032 (USD MILLION)
TABLE 22 PHILIPPINES BFSI (BANKING, FINANCIAL SERVICES, AND INSURANCE) IN PAYMENT KIOSK INDUSTRY MARKET, BY END-USER, 2018-2032 (USD MILLION)
TABLE 23 PHILIPPINES TRANSPORTATION AND TRAVEL IN PAYMENT KIOSK INDUSTRY MARKET, BY END-USER, 2018-2032 (USD MILLION)
TABLE 24 PHILIPPINES HEALTHCARE INDUSTRY IN PAYMENT KIOSK INDUSTRY MARKET, BY END-USER, 2018-2032 (USD MILLION)
List of Figure
FIGURE 1 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET: SEGMENTATION
FIGURE 2 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET: DATA TRIANGULATION
FIGURE 3 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET: DROC ANALYSIS
FIGURE 4 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET: COUNTRY WISE MARKET ANALYSIS
FIGURE 5 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET: COMPANY RESEARCH ANALYSIS
FIGURE 6 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET: INTERVIEW DEMOGRAPHICS
FIGURE 7 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET: DBMR MARKET POSITION GRID
FIGURE 8 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET: VENDOR SHARE ANALYSIS
FIGURE 9 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET: MULTIVARIATE MODELING
FIGURE 10 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET: TYPE OF PAYMENT KIOSKS TIMELINE CURVE
FIGURE 11 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET: APPLICATION COVERAGE GRID
FIGURE 12 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET: SEGMENTATION
FIGURE 13 SIX SEGMENTS COMPRISE THE PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET, BY TYPE OF PAYMENT KIOSKS (2024)
FIGURE 14 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET: EXECUTIVE SUMMARY
FIGURE 15 STRATEGIC DECISIONS
FIGURE 16 BANKS AND FINTECH’S EXPANDING KIOSK SERVICES NATIONWIDE IS EXPECTED TO DRIVE THE MARKET GROWTH DURING THE FORECAST PERIOD OF 2025 TO 2032
FIGURE 17 BILL PAYMENT KIOSK SEGMENT IS EXPECTED TO ACCOUNT FOR THE LARGEST SHARE OF THE PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET IN 2025 & 2032
FIGURE 18 INDUSTRY ANALYSIS & FUTURISTIC SCENARIO
FIGURE 19 MARKET OVERVIEW
FIGURE 20 BANKCOM CASH KIOSKS ARE NOW AVAILABLE AT 57 LOCATIONS NATIONWIDE (PHILIPPINES)
FIGURE 21 DIGITAL WALLETS IN THE PHILIPPINES
FIGURE 22 4G DECINE IN PHILIPPNIES IN MARCH (2020)
FIGURE 23 SHARE OF DIGITAL PAYMENTS IN THE PHILIPPINES (2023)
FIGURE 24 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET, BY TYPE OF PAYMENT KIOSKS, 2024
FIGURE 25 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET: BY SERVICE TYPE, 2024
FIGURE 26 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET, BY PAYMENT MODE, 2024
FIGURE 27 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET, BY PAYMENT INDUSTRY, 2024
FIGURE 28 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET: BY APPLICATION, 2024
FIGURE 29 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET: BY END-USER, 2024
FIGURE 30 PHILIPPINES PAYMENT KIOSK INDUSTRY MARKET: COMPANY SHARE 2024 (%)
