- In August, RBR Data Services reported that Diebold Nixdorf become the world’s second-largest supplier of self-service checkouts. The company also secured the top position in the EMEA region, holding a 40% market share in self-service checkout shipments, reinforcing its leadership in retail automation and digital transformation
- In July, The Dorfladen Freckenfeld – Powered by EDEKA Paul has reopened in Freckenfeld, Germany, as a 24/7 self-service grocery store after closing in May 2023. Diebold Nixdorf (NYSE: DBD) equipped the store with two DN Series EASY eXpress self-service checkouts, ensuring cashless payments and smooth, unmanned operations. The system automatically deletes incomplete transactions after a set time, keeping the store operational at all hours, including weekends
- In February, The Bangko Sentral ng Pilipinas (BSP) has approved the full launch of GCash Overseas, allowing Filipinos in 16 countries to use the GCash app with their international mobile numbers. Initially in beta for six countries, the service will now expand to the UAE, Saudi Arabia, Kuwait, Qatar, South Korea, Taiwan, Singapore, Hong Kong, Spain, and Germany, enabling seamless financial transactions for OFWs
- In February, PayPal Holdings Inc. and Verifone have expanded their partnership to provide seamless omnichannel payment solutions for enterprise merchants. By integrating Verifone’s in-person payment technology with PayPal’s Braintree e-commerce platform, the collaboration offers a flexible, scalable payment system. With combined expertise, the companies aim to rapidly support merchants
- In January, Zebra Technologies launched three new solutions at its ZONE customer conference: the Zebra Kiosk System, Workcloud Actionable Intelligence 7.0, and ET6x Windows rugged tablets. The KC50 Android Kiosk enhances self-service, while Workcloud 7.0 uses AI for advanced analytics. The ET6x tablets improve warehouse productivity with AI-powered touchscreens. These innovations aim to streamline retail operations, enhance customer experience, and boost workforce efficiency
Frequently Asked Questions
Increasing adoption of contactless payment kiosks, is emerging as a pivotal trend driving the payment kiosk industry market.
The major factors driving the growth of the payment kiosk industry market are growing need due to rising demand for self-service solutions and growth of digital payments & e-wallets.
The primary challenges include limited internet connectivity in rural and remote areas and data privacy concerns among customers using kiosks.
