Thailand Business Process Outsourcing (BPO) Market, By Location (Offshore, Nearshore, and Onshore), Services (Voice Processing, Telemarketing Services, 3D Visualization Services, Image Editing Services, Virtual Staffing Services, and Others) Application (Customer Care, Finance and Accounting, Talent and HR Services, Sales and Marketing, Sourcing, Procurement and Supply Chain, Facilities and Administration, Product Engineering, Training, and Others), Deployment Mode (On Premise, and Cloud), Organization Size (Large Enterprises, Small & Medium Enterprises), Ownership (Captive, and Third Party), Outsourcing Approach (Best-Shore, Bundled Services, Contract Based, and Fee For Service), End-User (BFSI, IT and Telecommunication, Healthcare, Manufacturing, Retail & E-commerce, Government & Defense, Transportation and Logistics, Travel & Hospitality, Education, Energy and Utilities, and Others) - Industry Trends and Forecast to 2030.
Thailand Business Process Outsourcing (BPO) Market Analysis and Insights
Market players are expanding their service offerings in order to acquire a competitive advantage. The global market is rising steadily as a result of the expanding industrial sector, infrastructure development, and technical improvements in developing countries. The adoption of IoT, and AI technologies is considerably driving the global market. Increased government backing and investment in rebuilding the old power transmission and distribution system is one element driving the market's rapid rise.
During the forecast period, manufacturers involved in the business process outsourcing (BPO) market likely benefit significantly from increased awareness of the advantages of business process outsourcing and investments in various organizations. Data Bridge Market Research analyses that the Thailand business process outsourcing market will grow at a CAGR of 7.1% during the forecast period of 2023 to 2030.
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Report Metric |
Details |
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Forecast Period |
2023 to 2030 |
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Base Year |
2022 |
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Historic Years |
2021 (Customizable to 2015-2020) |
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Quantitative Units |
Revenue in Million, Volumes in Units, Pricing in USD |
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Segments Covered |
位置（离岸、近岸和在岸）、服务（语音处理、电话营销服务、3D 可视化服务、图像编辑服务、虚拟员工服务等）、应用（客户服务、财务和会计、人才和人力资源服务、销售和营销、采购、采购和供应链、设施和管理、产品工程、培训等）、部署模式（本地和云）、组织规模（大型企业、中小型企业）、所有权（专属和第三方）、外包方法（最佳岸上、捆绑服务、基于合同和按服务收费）、最终用户（BFSI、IT 和电信、医疗保健、制造、零售和电子商务、政府和国防、运输和物流、旅游和酒店、教育、能源和公用事业等） |
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覆盖国家 |
泰国 |
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涵盖的市场参与者 |
埃森哲、印孚瑟斯有限公司、凯捷、IBM 公司、Cognizant、Wipro 有限公司、Genpact、HCL 科技有限公司、NCR 公司、Amdocs、ExlService Holdings, Inc.、世邦魏理仕、Tech Mahindra 有限公司、TTEC、Unity Communications、Octopus Tech、Concentrix 公司、CGI 公司等 |
市场定义
业务流程外包 (BPO) 是将特定工作流程或流程承包或外包给外部服务提供商以完成所需功能的做法。服务可以包括工资单、会计、电话营销、数据记录、社交媒体营销、客户支持等。BPO 可用于非核心业务活动，例如招聘、管理财务和工资单、监督采购和提供培训等。业务流程外包可在各个领域提供，包括人力资源、销售和营销、供应链、财务和会计、教育和培训以及支付等。外包必要的流程（例如招聘、应付账款、管理采购或各种公用事业账单处理）有助于处理重要但重复的任务，这些任务需要非常频繁或每天执行，并且需要释放您的内部资源以专注于您的核心竞争力。随着组织简化和改进其服务或产品，他们可以获得业务并扩大其运营规模，从而帮助他们增加收入。
全球业务流程外包 (BPO) 市场动态
本节旨在了解市场驱动因素、优势、机遇、限制和挑战。以下内容将详细讨论所有这些内容：
驱动程序
- 提高客户关注度，提高效率、时间效率和成本效率
业务流程外包已成为当今数字化世界中广泛使用的一种简单且经济高效的做法。它进一步使企业主能够减轻工作负担，专注于其运营的其他核心方面。日本、英国、美国等发达国家一直倾向于将业务流程外包。正在进行的数字革命使公司从传统的业务流程服务 (BPS) 转向业务流程即服务 (BPaaS)等技术方面，以取得成功。西方发达国家和发展中国家的工资/薪酬模式存在巨大差异。在西方，这类工作需要付出高昂的代价，而在菲律宾、印度和日本等发展中国家，价格却要便宜得多，差异高达 60%。BPO 允许在劳动力方面获得灵活性，并避免雇佣的需要。除了与雇佣合同相关的法律义务外，公司不必承担与招聘员工相关的任何费用。
- 对云技术的日益青睐及其对流程自动化的重要性
数字技术为企业领导者创造了新的机会。传统的运营和业务流程外包模式正在利用自动化、人工智能(AI)、物联网 (IoT)、云和其他新技术重塑为更智能的工作流程。企业必须不断发展，实现更智能、更全面协调的流程，将客户、员工、供应商和业务合作伙伴考虑在内，以保持相关性并继续增长。
- 越来越依赖销售和营销来提升客户服务
销售和营销是任何企业最重要的职能之一。每家公司都需要向其客户推广和销售其产品以创造收入。公司需要销售其产品和服务才能维持业务，但在此之前，公司还必须不断向客户宣传其各自的服务。为此，公司采用各种技术，如在线营销、电话营销、协助客户和接触潜在客户。许多小公司没有足够的资源，因此他们将营销或电话营销/电话销售外包。
机会
- 专注于业务的多工作流调度
以前，自动化工作流程只为那些愿意在复杂的 CRM 和 ERP 系统上投入巨资的富裕组织所保留。但是，云技术的出现颠覆了这一概念。随着技术的转变，人们开始利用其功能来自动化复杂的工作流程，以实现流程集成。近年来，随着公司看到降低成本、提高效率和客户服务以及在有限资源下实现高增长的好处，BPO 得到了显著发展。
- 人工智能、物联网和云计算等数字技术的出现
云计算已成为各行业数字化转型的主要驱动力。它提供了无与伦比的灵活性，并降低了运营和管理开销。一些政府和企业开始利用这项技术，并在多个垂直领域逐渐普及。云计算的潜力如此巨大，以至于云的概念仅限于 IT 功能，这一点已经完全改变。它还与人工智能 (AI)、物联网 (IoT) 和边缘计算等其他技术进一步融合。
限制
- 对数据安全和隐私问题的担忧日益增加
如今，数据安全变得比以往任何时候都更加重要，许多人对 BPO 公司如何处理数据安全感到好奇。虽然业务流程外包越来越受欢迎，但许多组织担心与第三方 BPO 公司合作可能会使他们的数据面临风险。
- 严格的政府法规
如果市场力量推动外包，那么在泰国经济中进行外包的企业可以提高生产率和工资，而无需执行昂贵的法律和诉讼。然而，法律和监管考虑有时会影响公司的采购模式，包括与离岸供应商的合同，而不仅仅是廉价劳动力的任务。组织诉诸外部承包或外包来降低劳动力成本。然而，海外外包或离岸外包相对复杂，具有与工作转移相关的重大政治色彩。在这种跨国关系中，不同国家商业环境的相互作用是一个多层次的过程，其中产生了不同的法律、经济和社会问题。离岸外包类型现在是一种流行的企业战略，发达国家的组织在很大程度上采用这种战略，通过在印度、日本、菲律宾、中国和巴西等相对“低工资”的发展中国家进行海外投资来提高盈利能力。
挑战
- 缺乏熟练劳动力且流失率高
人员流失和缺乏熟练的专业人员可能是大多数业务流程外包 (BPO) 公司面临的最大挑战之一。业务流程外包 (BPO) 部门的人员流失对组织产生了可怕的影响。高流失成本大大增加了组织的成本。离开组织或公司的人越多，公司的资源消耗就越多，例如招聘费用、培训、入职培训费用和时间。高流失率会对组织的生产力产生不利影响。
COVID-19 对泰国业务流程外包市场的影响
COVID-19 几乎对每个企业和行业都产生了负面影响。COVID-19 造成的商业环境是前所未有的，各组织都在忙于应对。
新冠疫情对 BPO 业务的影响广泛而多面，许多 BPO 公司仍在进行变革以适应其后果。BPO 行业非常幸运能够以数字化方式运营，这使得 BPO 公司能够继续运营，同时将员工的健康和安全风险降至最低。
然而，这并不意味着 BPO 行业的调整很容易实施。并非每个 BPO 组织都允许团队成员远程工作。事实上，大多数 BPO 公司都在拥有专用设备、软件和硬件的办公室里运营。
为了保持出色的虚拟绩效，BPO 公司实施了许多技术和数字创新。COVID-19 对 BPO 业务的影响深远而重要，我们将在下文中更详细地介绍一些最重要的变化。
近期发展
- 2021 年 1 月，Genpact 宣布收购数据工程和分析公司 Enquero。这有助于该公司提供利用数据、云技术和分析等服务来推动增长并提高弹性、敏捷性和连接性。这增加了其服务组合。
泰国业务流程外包 (BPO) 市场范围
泰国业务流程外包 (BPO) 市场根据位置、服务、应用、部署模式、组织规模、所有权、外包方法和最终用户进行细分。这些细分市场之间的增长将帮助您分析行业中增长微弱的细分市场，并为用户提供有价值的市场概览和市场洞察，帮助他们做出战略决策，确定核心市场应用。
地点
- 海上
- 陆上
- 近岸
根据位置，市场分为近海、在岸和近岸。
服务
- 语音处理
- 电话营销服务
- 图像编辑服务
- 虚拟人员配置服务
- 3D 可视化服务
- 其他的
根据服务，市场细分为语音处理、电话营销服务、图像编辑服务、虚拟员工配置服务、3D 可视化服务等。
应用
- 客户服务
- 财会
- 人才和人力资源服务
- 销售和营销
- 采购、采购和供应链
- 设施和管理
- 产品工程
- 训练
- 其他的
根据应用，市场细分为客户服务、财务和会计、人才和人力资源服务、销售和营销、采购、采购和供应链、设施和管理、产品工程、培训等。
部署模式
- 云
- 本地
根据部署模式，市场分为云和本地。
组织规模
- 大型企业
- 中小企业
根据组织规模，市场分为大型企业和中小型企业。
所有权
- 俘虏
- 第三者
根据所有权，市场分为自保公司和第三方公司。
外包方法
- 基于合同
- 捆绑服务
- 最佳海岸
- 服务费
根据外包方式，市场细分为基于合同、捆绑服务、最佳岸服务和收费服务。
最终用户
- 信息技术和电信
- 金融保险业协会
- 制造业
- 卫生保健
- 政府与国防
- 零售与电子商务
- 运输和物流
- 旅游和酒店
- 能源和公用事业
- 教育
- 其他的
根据最终用户，市场细分为 IT 和电信、BFSI、制造业、医疗保健、政府和国防、零售和电子商务、运输和物流、旅游和酒店、能源和公用事业、教育等。
竞争格局和泰国业务流程外包 (BPO) 市场份额分析
泰国业务流程外包 (BPO) 市场竞争格局按竞争对手提供详细信息。详细信息包括公司概况、公司财务状况、产生的收入、市场潜力、研发投资、新市场计划、全球影响力、生产基地和设施、生产能力、公司优势和劣势、解决方案发布、产品宽度和广度以及应用主导地位。以上提供的数据点仅与公司对泰国业务流程外包 (BPO) 市场的关注有关。
泰国业务流程外包 (BPO) 市场的一些主要参与者包括埃森哲、印孚瑟斯有限公司、凯捷、IBM 公司、Cognizant、Wipro 有限公司、Genpact、HCL 科技有限公司、NCR 公司、Amdocs、ExlService Holdings, Inc.、CBRE、Tech Mahindra 有限公司、TTEC、Unity Communications、Octopus Tech、Concentrix 公司、CGI 公司等。
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目录
1 INTRODUCTION
1.1 OBJECTIVES OF THE STUDY
1.2 MARKET DEFINITION
1.3 OVERVIEW OF THE THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET
1.4 LIMITATIONS
1.5 MARKETS COVERED
2 MARKET SEGMENTATION
2.1 MARKETS COVERED
2.2 GEOGRAPHICAL SCOPE
2.3 YEARS CONSIDERED FOR THE STUDY
2.4 CURRENCY AND PRICING
2.5 DBMR TRIPOD DATA VALIDATION MODEL
2.6 MULTIVARIATE MODELLING
2.7 LOCATION LIFELINE CURVE
2.8 MARKET CHALLENGE MATRIX
2.9 MARKET END-USER COVERAGE GRID
2.1 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS
2.11 DBMR MARKET POSITION GRID
2.12 VENDOR SHARE ANALYSIS
2.13 SECONDARY SOURCES
2.14 ASSUMPTIONS
3 EXECUTIVE SUMMARY
4 PREMIUM INSIGHTS
4.1 PORTER’S FIVE FORCES
4.2 PATENT ANALYSIS
4.3 TECHNOLOGICAL MAP
4.4 BUSINESS MODEL AND PRICING ASSESSMENT OF KEY PLAYERS
4.4.1 GENPACT
4.4.2 CONCENTRIX CORPORATION
4.4.3 IBM
4.5 INSIGHT FOR IPO LISTING FOR KEY PLAYERS, IPO PRICING, KEY CONSIDERATION, AND CHALLENGES
4.5.1 GENPACT
4.5.2 CONCENTRIX CORPORATION
4.5.3 IBM
4.5.4 ACCENTURE
4.5.5 WIPRO LIMITED
4.6 VALUE CHAIN ANALYSIS
4.7 COMPANY COMPARATIVE ANALYSIS
4.7.1 WIPRO LIMITED
4.7.2 INFOSYS LIMITED
4.7.3 COGNIZANT
4.8 CASE STUDIES
4.9 REGULATORY SYTANDARDS
5 MARKET OVERVIEW
5.1 DRIVERS
5.1.1 INCREASING NEED FOR BUSINESS AGILITY
5.1.2 RISING CUSTOMER FOCUS TOWARD ENHANCED EFFICIENCY, TIME EFFECTIVENESS, AND COST EFFICIENCY
5.1.3 GROWING PREFERENCE FOR CLOUD TECHNOLOGY AND ITS SIGNIFICANCE ON PROCESS AUTOMATION
5.1.4 INCREASING DEPENDENCE ON SALES AND MARKETING FOR CUSTOMER SERVICE ENHANCEMENT
5.1.5 UPSURGE IN THE CAPACITY OF QUALITY ENTERPRISE DATA
5.2 RESTRAINTS
5.2.1 GROWING CONCERNS REGARDING DATA SECURITY AND PRIVACY CONCERN
5.2.2 STRINGENT GOVERNMENT REGULATIONS
5.3 OPPORTUNITIES
5.3.1 FOCUS ON MULTI-WORKFLOW SCHEDULING OF BUSINESS
5.3.2 EMERGENCE OF DIGITAL TECHNOLOGIES, NAMELY AI, IOT, AND CLOUD COMPUTING
5.3.3 INCREASE IN THE ESTABLISHMENT OF SERVICE CENTERS AND IT SECTOR SPENDING
5.3.4 GROWING NUMBER OF START-UPS PARTNERING WITH BUSINESS PROCESS OUTSOURCING (BPO)
5.4 CHALLENGES
5.4.1 LACK OF SKILLED WORKFORCE AND HIGH ATTRITION RATE
5.4.2 FREQUENT DISRUPTION AFFECTS THE OPERATIONAL EFFICIENCY OF BUSINESS PROCESS OUTSOURCING (BPO)
5.4.3 INCREASE IN THE PRESENCE OF NEW ENTRANTS
6 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY LOCATION
6.1 OVERVIEW
6.2 OFFSHORE
6.3 ONSHORE
6.4 NEARSHORE
7 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY SERVICE
7.1 OVERVIEW
7.2 VOICE PROCESSING
7.2.1 INBOUND
7.2.2 OUTBOUND
7.2.3 SURVEY AND MARKET RESEARCH
7.3 TELEMARKETING SERVICES
7.4 IMAGE EDITING SERVICES
7.5 VIRTUAL STAFFING SERVICES
7.6 3D VISUALIZATION SERVICES
7.6.1 3D ANIMATION
7.6.2 CAD MODELING
7.6.3 3D ILLUSTRATION
7.6.4 3D DEVELOPMENT
7.6.5 OTHERS
7.7 OTHERS
8 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION
8.1 OVERVIEW
8.2 CUSTOMER CARE
8.3 FINANCE AND ACCOUNTING
8.4 TALENT AND HR SERVICES
8.5 SALES AND MARKETING
8.6 SOURCING, PROCUREMENT AND SUPPLY CHAIN
8.7 FACILITIES AND ADMINISTRATION
8.8 PRODUCT ENGINEERING
8.9 TRAINING
8.1 OTHERS
9 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY DEPLOYMENT MODE
9.1 OVERVIEW
9.2 CLOUD
9.3 ON PREMISE
10 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY ORGANIZATION SIZE
10.1 OVERVIEW
10.2 LARGE ENTERPRISES
10.2.1 CLOUD
10.2.2 ON PREMISE
10.3 SMALL & MEDIUM ENTERPRISES
10.3.1 CLOUD
10.3.2 ON PREMISE
11 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OWNERSHIP
11.1 OVERVIEW
11.2 CAPTIVE
11.3 THIRD PARTY
12 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING APPROACH
12.1 OVERVIEW
12.2 CONTRACT BASED
12.3 BUNDLED SERVICES
12.4 BEST-SHORE
12.5 FEE FOR SERVICE
13 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY END USER
13.1 OVERVIEW
13.2 IT AND TELECOMMUNICATION
13.2.1 CUSTOMER CARE
13.2.2 FINANCE AND ACCOUNTING
13.2.3 TALENT AND HR SERVICES
13.2.4 SALES AND MARKETING
13.2.5 SOURCING, PROCUREMENT & SUPPLY CHAIN
13.2.6 FACILITIES AND ADMINISTRATION
13.2.7 PRODUCT ENGINEERING
13.2.8 TRAINING
13.2.9 OTHERS
13.3 MANUFACTURING
13.3.1 CUSTOMER CARE
13.3.2 FINANCE AND ACCOUNTING
13.3.3 TALENT AND HR SERVICES
13.3.4 SALES AND MARKETING
13.3.5 SOURCING, PROCUREMENT & SUPPLY CHAIN
13.3.6 FACILITIES AND ADMINISTRATION
13.3.7 PRODUCT ENGINEERING
13.3.8 TRAINING
13.3.9 OTHERS
13.4 BFSI
13.4.1 CUSTOMER CARE
13.4.2 FINANCE AND ACCOUNTING
13.4.3 TALENT AND HR SERVICES
13.4.4 SALES AND MARKETING
13.4.5 SOURCING, PROCUREMENT & SUPPLY CHAIN
13.4.6 FACILITIES AND ADMINISTRATION
13.4.7 PRODUCT ENGINEERING
13.4.8 TRAINING
13.4.9 OTHERS
13.5 GOVERNMENT & DEFENSE
13.5.1 CUSTOMER CARE
13.5.2 FINANCE AND ACCOUNTING
13.5.3 TALENT AND HR SERVICES
13.5.4 SALES AND MARKETING
13.5.5 SOURCING, PROCUREMENT & SUPPLY CHAIN
13.5.6 FACILITIES AND ADMINISTRATION
13.5.7 PRODUCT ENGINEERING
13.5.8 TRAINING
13.5.9 OTHERS
13.6 TRANSPORTATION AND LOGISTICS
13.6.1 CUSTOMER CARE
13.6.2 FINANCE AND ACCOUNTING
13.6.3 TALENT AND HR SERVICES
13.6.4 SALES AND MARKETING
13.6.5 SOURCING, PROCUREMENT & SUPPLY CHAIN
13.6.6 FACILITIES AND ADMINISTRATION
13.6.7 PRODUCT ENGINEERING
13.6.8 TRAINING
13.6.9 OTHERS
13.7 RETAIL AND E-COMMERCE
13.7.1 CUSTOMER CARE
13.7.2 FINANCE AND ACCOUNTING
13.7.3 TALENT AND HR SERVICES
13.7.4 SALES AND MARKETING
13.7.5 SOURCING, PROCUREMENT & SUPPLY CHAIN
13.7.6 FACILITIES AND ADMINISTRATION
13.7.7 PRODUCT ENGINEERING
13.7.8 TRAINING
13.7.9 OTHERS
13.8 TRAVEL AND HOSPITALITY
13.8.1 CUSTOMER CARE
13.8.2 FINANCE AND ACCOUNTING
13.8.3 TALENT AND HR SERVICES
13.8.4 SALES AND MARKETING
13.8.5 SOURCING, PROCUREMENT & SUPPLY CHAIN
13.8.6 FACILITIES AND ADMINISTRATION
13.8.7 PRODUCT ENGINEERING
13.8.8 TRAINING
13.8.9 OTHERS
13.9 HEALTHCARE
13.9.1 CUSTOMER CARE
13.9.2 FINANCE AND ACCOUNTING
13.9.3 TALENT AND HR SERVICES
13.9.4 SALES AND MARKETING
13.9.5 SOURCING, PROCUREMENT & SUPPLY CHAIN
13.9.6 FACILITIES AND ADMINISTRATION
13.9.7 PRODUCT ENGINEERING
13.9.8 TRAINING
13.9.9 OTHERS
13.1 ENERGY AND UTILITIES
13.10.1 CUSTOMER CARE
13.10.2 FINANCE AND ACCOUNTING
13.10.3 TALENT AND HR SERVICES
13.10.4 SALES AND MARKETING
13.10.5 SOURCING, PROCUREMENT & SUPPLY CHAIN
13.10.6 FACILITIES AND ADMINISTRATION
13.10.7 PRODUCT ENGINEERING
13.10.8 TRAINING
13.10.9 OTHERS
13.11 EDUCATION
13.11.1 CUSTOMER CARE
13.11.2 FINANCE AND ACCOUNTING
13.11.3 TALENT AND HR SERVICES
13.11.4 SALES AND MARKETING
13.11.5 SOURCING, PROCUREMENT & SUPPLY CHAIN
13.11.6 FACILITIES AND ADMINISTRATION
13.11.7 PRODUCT ENGINEERING
13.11.8 TRAINING
13.11.9 OTHERS
13.12 OTHERS
14 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: COMPANY LANDSCAPE
14.1 COMPANY SHARE ANALYSIS: THAILAND
15 SWOT ANALYSIS
16 COMPANY PROFILE
16.1 GENPACT
16.1.1 COMPANY SNAPSHOT
16.1.2 REVENUE ANALYSIS
16.1.3 SOLUTION PORTFOLIO
16.1.4 RECENT DEVELOPMENTS
16.2 CONCENTRIX CORPORATION
16.2.1 COMPANY SNAPSHOT
16.2.2 REVENUE ANALYSIS
16.2.3 SERVICE PORTFOLIO
16.2.4 RECENT DEVELOPMENTS
16.3 IBM CORPORATION
16.3.1 COMPANY SNAPSHOT
16.3.2 REVENUE ANALYSIS
16.3.3 SERVICE PORTFOLIO
16.3.4 RECENT DEVELOPMENTS
16.4 ACCENTURE
16.4.1 COMPANY SNAPSHOT
16.4.2 REVENUE ANALYSIS
16.4.3 SERVICE PORTFOLIO
16.4.4 RECENT DEVELOPMENTS
16.5 WIPRO LIMITED
16.5.1 COMPANY SNAPSHOT
16.5.2 REVENUE ANALYSIS
16.5.3 SERVICE PORTFOLIO
16.5.4 RECENT DEVELOPMENTS
16.6 INFOSYS LIMITED
16.6.1 COMPANY SNAPSHOT
16.6.2 REVENUE ANALYSIS
16.6.3 SERVICE PORTFOLIO
16.6.4 RECENT DEVELOPMENTS
16.7 AMDOCS
16.7.1 COMPANY SNAPSHOT
16.7.2 REVENUE ANALYSIS
16.7.3 SERVICE PORTFOLIO
16.7.4 RECENT DEVELOPMENTS
16.8 CAPGEMINI
16.8.1 COMPANY SNAPSHOT
16.8.2 REVENUE ANALYSIS
16.8.3 SERVICE PORTFOLIO
16.8.4 RECENT DEVELOPMENTS
16.9 CBRE
16.9.1 COMPANY SNAPSHOT
16.9.2 REVENUE ANALYSIS
16.9.3 SERVICES PORTFOLIO
16.9.4 RECENT DEVELOPMENTS
16.1 CGI INC.
16.10.1 COMPANY SNAPSHOT
16.10.2 REVENUE ANALYSIS
16.10.3 SERVICE PORTFOLIO
16.10.4 RECENT DEVELOPMENTS
16.11 COGNIZANT
16.11.1 COMPANY SNAPSHOT
16.11.2 REVENUE ANALYSIS
16.11.3 SERVICE PORTFOLIO
16.11.4 RECENT DEVELOPMENTS
16.12 EXLSERVICE HOLDINGS, INC.
16.12.1 COMPANY SNAPSHOT
16.12.2 REVENUE ANALYSIS
16.12.3 SERVICE PORTFOLIO
16.12.4 RECENT DEVELOPMENTS
16.13 HCL TECHNOLOGIES LIMITED
16.13.1 COMPANY SNAPSHOT
16.13.2 REVENUE ANALYSIS
16.13.3 SERVICE PORTFOLIO
16.13.4 RECENT DEVELOPMENTS
16.14 NCR CORPORATION
16.14.1 COMPANY SNAPSHOT
16.14.2 REVENUE ANALYSIS
16.14.3 SERVICE PORTFOLIO
16.14.4 RECENT DEVELOPMENTS
16.15 OCTOPUS TECH
16.15.1 COMPANY SNAPSHOT
16.15.2 SERVICES PORTFOLIO
16.15.3 RECENT DEVELOPMENTS
16.16 TECH MAHINDRA LIMITED.
16.16.1 COMPANY SNAPSHOT
16.16.2 REVENUE ANALYSIS
16.16.3 SERVICE PORTFOLIO
16.16.4 RECENT DEVELOPMENTS
16.17 TTEC
16.17.1 COMPANY SNAPSHOT
16.17.2 REVENUE ANALYSIS
16.17.3 SERVICE PORTFOLIO
16.17.4 RECENT DEVELOPMENTS
16.18 UNITY COMMUNICATIONS
16.18.1 COMPANY SNAPSHOT
16.18.2 SERVICE PORTFOLIO
16.18.3 RECENT DEVELOPMENTS
17 QUESTIONNAIRE
18 RELATED REPORTS
表格列表
TABLE 1 REVENUE EARNED FROM TOP CLIENTS
TABLE 2 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY LOCATION, 2021-2030 (USD MILLION)
TABLE 3 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY SERVICE, 2021-2030 (USD MILLION)
TABLE 4 THAILAND VOICE PROCESSING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION)
TABLE 5 THAILAND 3D VISUALIZATION SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION)
TABLE 6 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION)
TABLE 7 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY DEPLOYMENT MODE, 2021-2030 (USD MILLION)
TABLE 8 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY ORGANIZATION SIZE, 2021-2030 (USD MILLION)
TABLE 9 THAILAND LARGE ENTERPRISES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY DEPLOYMENT MODE, 2021-2030 (USD MILLION)
TABLE 10 THAILAND SMALL & MEDIUM ENTERPRISES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY DEPLOYMENT MODE, 2021-2030 (USD MILLION)
TABLE 11 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OWNERSHIP, 2021-2030 (USD MILLION)
TABLE 12 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING APPROACH, 2021-2030 (USD MILLION)
TABLE 13 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY END USER, 2021-2030 (USD MILLION)
TABLE 14 THAILAND IT AND TELECOMMUNICATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION)
TABLE 15 THAILAND MANUFACTURING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION)
TABLE 16 THAILAND BFSI IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION)
TABLE 17 THAILAND GOVERNMENT & DEFENSE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION)
TABLE 18 THAILAND TRANSPORTATION AND LOGISTICS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION)
TABLE 19 THAILAND RETAIL AND E-COMMERCE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION)
TABLE 20 THAILAND TRAVEL AND HOSPITALITY IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION)
TABLE 21 THAILAND HEALTHCARE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION)
TABLE 22 THAILAND ENERGY AND UTILITIES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION)
TABLE 23 THAILAND EDUCATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION)
图片列表
FIGURE 1 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: SEGMENTATION
FIGURE 2 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: DATA TRIANGULATION
FIGURE 3 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: DROC ANALYSIS
FIGURE 4 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: REGIONAL VS COUNTRY MARKET ANALYSIS
FIGURE 5 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: COMPANY RESEARCH ANALYSIS
FIGURE 6 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: MULTIVARIATE MODELLING
FIGURE 7 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: LOCATION CURVE
FIGURE 8 THE MARKET CHALLENGE MATRIX BY SERVICE
FIGURE 9 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: MARKET END-USER COVERAGE GRID
FIGURE 10 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: INTERVIEW DEMOGRAPHICS
FIGURE 11 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: DBMR MARKET POSITION GRID
FIGURE 12 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: VENDOR SHARE ANALYSIS
FIGURE 13 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: SEGMENTATION
FIGURE 14 INCREASING NEED FOR BUSINESS AGILITY IS EXPECTED TO DRIVE THE THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET GROWTH IN THE FORECAST PERIOD
FIGURE 15 THE OFFSHORE SEGMENT IS EXPECTED TO ACCOUNT FOR THE LARGEST SHARE OF THE THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET IN 2023 & 2030
FIGURE 16 BPO PROCESS FLOW PRE SHIPMENT
FIGURE 17 BPO PROCESS FLOW POST SHIPMENT
FIGURE 18 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES OF THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET
FIGURE 19 CHANGES IN ORGANIZATION FOR AGILITY
FIGURE 20 PUBLIC CLOUD ADOPTION FOR BUSINESS OPERATIONS
FIGURE 21 AI ADOPTION RATES AROUND THE GLOBE
FIGURE 22 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY LOCATION, 2022
FIGURE 23 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY SERVICE, 2022
FIGURE 24 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY APPLICATION, 2022
FIGURE 25 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY DEPLOYMENT MODE, 2022
FIGURE 26 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY ORGANIZATION SIZE, 2022
FIGURE 27 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY OWNERSHIP, 2022
FIGURE 28 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY OUTSOURCING APPROACH, 2022
FIGURE 29 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY END USER, 2022
FIGURE 30 THAILAND BUSINESS PROCESS OUTSOURCING (BPO) MARKET: COMPANY SHARE 2022 (%)
研究方法
数据收集和基准年分析是使用具有大样本量的数据收集模块完成的。该阶段包括通过各种来源和策略获取市场信息或相关数据。它包括提前检查和规划从过去获得的所有数据。它同样包括检查不同信息源中出现的信息不一致。使用市场统计和连贯模型分析和估计市场数据。此外，市场份额分析和关键趋势分析是市场报告中的主要成功因素。要了解更多信息，请请求分析师致电或下拉您的询问。
DBMR 研究团队使用的关键研究方法是数据三角测量，其中包括数据挖掘、数据变量对市场影响的分析和主要（行业专家）验证。数据模型包括供应商定位网格、市场时间线分析、市场概览和指南、公司定位网格、专利分析、定价分析、公司市场份额分析、测量标准、全球与区域和供应商份额分析。要了解有关研究方法的更多信息，请向我们的行业专家咨询。
可定制
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