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Global SME Force Automation Market – Industry Trends and Forecast to 2028

ICT | Upcoming Report | Feb 2021 | Global | 350 Pages | No of Tables: 220 | No of Figures: 60

Report Description

Global SME Force Automation Market, By Components (Solution, Services), Deployment (Cloud, On-Premise), Application (Lead Management, Sales Forecasting, Order and Invoices Management, Opportunity Management, Others), End Use (BFSI, Retail, Healthcare, IT and Telecom, Manufacturing, Others), Country (U.S., Canada, Mexico, Brazil, Argentina, Rest of South America, Germany, Italy, U.K., France, Spain, Netherlands, Belgium, Switzerland, Turkey, Russia, Rest of Europe, Japan, China, India, South Korea, Australia, Singapore, Malaysia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific, Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa) Industry Trends and Forecast to 2028

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Market Analysis and Insights : Global SME Force Automation Market

The SME force automation market is expected to witness market growth at a rate of 15.20% in the forecast period of 2021 to 2028. Data Bridge Market Research report on SME force automation market provides analysis and insights regarding the various factors expected to be prevalent throughout the forecast period while providing their impacts on the market’s growth. The rising adoption of cloud sales force automation (SFA) software is escalating the growth of SME force automation market.

Force automation assists in solving the challenge of communication with forces. This automation solution helps in establishing real-time communication channel among offsite sales team and on-site team handling sales and admin operations. This software provides several features for efficient communication such as dispatching and tracking, secure real-time communication, filed force management, efficient logistic management and preventive maintenance management. Various automation softwares could be accessed through web along with mobile. The deployment of the software could be done on premise or over cloud in accordance with the need of the organization.  

The rise in demand for sales forecasting applications in the banking, IT and telecom sectors and retail and growing adoption of cloud sales force automation (SFA) software are the major factors driving the SME force automation market. The utilization of artificial intelligence (AI) and machine learning (ML) and high deployment of cloud technology and the rising trend of artificial intelligence in sales automation process accelerate the SME force automation market growth. The use of the sales of force automation as a technique in business where specialized software where it is used to automate the tasks that are done by humans and the consumer inclination towards SFA software over customer relations management (CRM) software because of special features including information sharing among sales personnel, processing of orders, control and reordering, inventory monitoring, sales projections, client contact information, employee evaluations and sales projection influence the SME force automation market growth. The increase in demand for AI for sales management by automating, expanding, and supercharging the way deals are conducted and the utilization of SFA software to collect large amount of data from multiple customer touch points which could be accessed several devices in a cloud deployment also boost the SME force automation market. Additionally, the implementation of rules and regulations including General Data Protection Regulation (GDPR) to strengthen the regulatory framework, concerns regarding data security concerns and launch of updated automation solutions positively affect the SME force automation market. Furthermore, integration of AI and ML capabilities for streamlining field operations and emergence of IoT for improved automation extend profitable opportunities to the SME force automation market players in the forecast period of 2021 to 2028. 

On the other hand, resistance to adopt automated solutions and adoption of robust mobile workforce solution aligning with the business objectives are factors expected to obstruct the SME force automation market growth. The concerns regarding the data security and piracy are projected to challenge the SME force automation market in the forecast period of 2021-2028.

This SME force automation market report provides details of new recent developments, trade regulations, import export analysis, production analysis, value chain optimization, market share, impact of domestic and localized market players, analyses opportunities in terms of emerging revenue pockets, changes in market regulations, strategic market growth analysis, market size, category market growths, application niches and dominance, product approvals, product launches, geographic expansions, technological innovations in the market. To gain more info on SME force automation market contact Data Bridge Market Research for an Analyst Brief, our team will help you take an informed market decision to achieve market growth.

SME Force Automation Market Scope and Market Size

The SME force automation market is segmented on the basis of components, deployment, application and end use. The growth among segments helps you analyze niche pockets of growth and strategies to approach the market and determine your core application areas and the difference in your target markets.    

  • On the basis of components, the SME force automation market is segmented into solution and services.
  • On the basis of deployment, the SME force automation market is segmented into cloud and on-premise.
  • On the basis of application, the SME force automation market is segmented into lead management, sales forecasting, order and invoices management, opportunity management and others.
  • On the basis of end use, the SME force automation market is segmented into BFSI, retail, healthcare, IT and telecom, manufacturing and others.

Global SME Force Automation Market Country Level Analysis

The SME force automation market is analyzed and market size, volume information is provided by country, components, deployment, application and end use as referenced above.    

The countries covered in the global SME force automation market report are the U.S., Canada and Mexico in North America, Brazil, Argentina and Rest of South America as part of South America, Germany, Italy, U.K., France, Spain, Netherlands, Belgium, Switzerland, Turkey, Russia, Rest of Europe in Europe, Japan, China, India, South Korea, Australia, Singapore, Malaysia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific (APAC)  in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA).

North America dominates the SME force automation market due to the rising investments from large organizations for sales automation, presence of key players, easy access to artificial intelligence-based sales force automation solutions and availability of cloud-based software in the region. Asia-Pacific is expected to witness significant growth during the forecast period of 2021 to 2028 because of the increase in retail, banking and financial services and IT and telecom sectors, availability of artificial intelligence backed sales force automation applications and investment by large enterprises across industries.

The country section of the report also provides individual market impacting factors and changes in regulation in the market domestically that impacts the current and future trends of the market. Data points like down-stream and upstream value chain analysis, technical trends and porter's five forces analysis, case studies are some of the pointers used to forecast the market scenario for individual countries. Also, the presence and availability of global brands and their challenges faced due to large or scarce competition from local and domestic brands, impact of domestic tariffs and trade routes are considered while providing forecast analysis of the country data.  

Competitive Landscape and SME Force Automation Market Share Analysis

The SME force automation market competitive landscape provides details by competitor. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, regional presence, company strengths and weaknesses, product launch, product width and breadth, application dominance. The above data points provided are only related to the companies’ focus related to SME force automation market.

The major players covered in the SME force automation market report are Salesforce.com, inc., Microsoft, SAP, Oracle, Creatio, Aptean, Zoho Corporation Pvt. Ltd., Infor, CRMNEXT, SugarCRM, Infusion Software, Inc., Pegasystems Inc., Trimble Inc., Accruent, Acumatica, Inc., LeadSquared, Kloudq Technologies Limited, Nimap Infotech among other domestic and global players. Market share data is available for global, North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America separately. DBMR analysts understand competitive strengths and provide competitive analysis for each competitor separately.


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