ACCENTURE, COGNIZANT, GEBBS HEALTHCARE SOLUTIONS dominan el mercado de BPO de atención médica en América del Norte en 2018

Accenture

La empresa se fundó en 1989 y tiene su sede en Dublín, Irlanda. Se centra en ofrecer servicios inigualables en estrategia, consultoría, tecnología digital y operaciones. Sus principales segmentos de negocio son productos, servicios financieros, comunicaciones, medios y tecnología, salud y servicios públicos, recursos y otros. En 2017, la empresa obtuvo ingresos de 34.850 millones de dólares estadounidenses. Su plantilla en 2017 era de 495.000 empleados. La empresa tiene presencia global en Norteamérica, Sudamérica, Europa, Asia Pacífico, Oriente Medio y África.

En enero, Accenture lanzó SynOps, el motor operativo hombre-máquina. SynOps integra talento, capacidades y tecnología para lograr la eficiencia. Esto ayudará a la empresa a ser más flexible y a generar más operaciones con mayor rapidez.

Acceda al informe completo en https://databridgemarketresearch.com/reports/north-america-healthcare-bpo-market

Competente

Cognizant se fundó en 1994 y tiene su sede en Nueva Jersey, EE. UU. La empresa se dedica a reestructurar sus modelos de negocio, modernizar sus productos y mejorar la experiencia del cliente para impulsar el crecimiento. Sus principales segmentos de negocio son los servicios financieros, la salud, la manufactura, el comercio minorista y la logística, entre otros. El segmento de mercado principal es la salud. La empresa cuenta con una plantilla total de 2.600.000 empleados.

En 2018, Cognizant adquirió Mustache (US), una empresa de contenido y programación de video con sede en Nueva York. Esto le permitirá crecer y expandirse aún más en servicios de producción, posproducción y distribución.

Soluciones de salud GeBBS

Fundada en 2005 y con sede en California, EE. UU., la empresa se centra en ofrecer soluciones a empresas de facturación médica y proveedores de servicios de salud. Sus principales segmentos de mercado son las soluciones de gestión de ingresos (HM) y la gestión del ciclo de ingresos.

En 2018, GeBBS Healthcare Solutions anunció la apertura de su centro de distribución global en Aurangabad, India, con capacidad para albergar a 1200 empleados y satisfacer las necesidades de BPO en el sector de la atención médica.

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