ACCENTURE, COGNIZANT, GEBBS HEALTHCARE SOLUTIONS가 2018년 북미 의료 BPO 시장을 장악하고 있습니다.

액센추어

1989년 설립된 이 회사는 아일랜드 더블린에 본사를 두고 있습니다. 전략, 컨설팅, 디지털, 기술 및 운영 분야에서 최고의 서비스를 제공하는 데 중점을 두고 있습니다. 주요 사업 분야는 제품, 금융 서비스, 커뮤니케이션, 미디어 및 기술, 의료 및 공공 서비스, 자원, 기타입니다. 2017년 회사 매출은 348억 5천만 달러였으며, 2017년 직원 수는 49만 5천 명이었습니다. 북미, 남미, 유럽, 아시아 태평양, 중동 및 아프리카 지역에 글로벌 네트워크를 구축하고 있습니다.

1월, 액센츄어는 인간-기계 운영 엔진인 SynOps를 출시했습니다. SynOps는 효율성을 달성하기 위한 인재, 역량, 그리고 기술로 구성됩니다. 이를 통해 액센츄어는 더욱 유연해지고 더 많은 운영을 더 빠르게 수행할 수 있게 될 것입니다.

https://databridgemarketresearch.com/reports/north-america-healthcare-bpo-market 에서 전체 보고서를 확인하세요.

인지하다

코그니전트는 1994년 미국 뉴저지에 본사를 두고 설립되었습니다. 사업 모델 혁신, 제품 현대화, 고객 경험 향상을 통해 성장을 견인하고 있습니다. 주요 사업 분야는 금융 서비스, 헬스케어, 제조/소매/물류 등이며, 특히 헬스케어 분야에 집중하고 있습니다. 총 직원 수는 260만 명입니다.

2018년, 코그니전트는 뉴욕에 본사를 둔 비디오 콘텐츠 및 프로그래밍 회사인 머스테시(미국)를 인수했습니다. 이를 통해 코그니전트는 제작, 후반 작업, 배급 서비스 분야에서 더욱 성장하고 확장할 수 있게 되었습니다.

GeBBS 헬스케어 솔루션

2005년에 설립되어 미국 캘리포니아에 본사를 둔 이 회사는 의료 청구 회사와 의료 서비스 제공업체에 솔루션을 제공하는 데 중점을 두고 있습니다. 회사의 주요 시장 분야는 HM 솔루션과 수익 주기 관리입니다.

2018년 GeBBS Healthcare Solutions는 인도 아우랑가바드에 1,200명의 직원을 수용하고 의료 분야의 BPO 요구 사항을 충족할 수 있는 글로벌 서비스 센터를 개설한다고 발표했습니다.

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