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Middle East And Africa Nurse Call Systems Market
Market Size in USD Billion
CAGR :
%
USD
82.28 Million
USD
160.38 Million
2024
2032
Forecast Period
2025 –2032
Market Size(Base Year)
USD
82.28 Million
Market Size (Forecast Year)
USD
160.38 Million
CAGR
8.70
%
Major Markets Players
Ascom Holding AG
Honeywell International Inc
Jeron Electronic Systems Inc.
Schrack Seconet AG
Intercall Systems Inc.
Middle East and Africa Nurse Call System Market Segmentation, By Type (Button-Based Systems, Integrated Communication Systems, Digital and Mobile Nurse Call Systems, Intercom Systems, Basic Audio/Visual Nurse Call Systems, and Others), Technology (Wired Communication, Wireless Communication, and Hybrid Nurse Call Systems), Application (Alarms & Communications, Wanderer Control, Workflow Optimization, Fall Detection & Prevention, and Visitor Management), End User (Hospitals, Ambulatory Surgery Centers, Nursing Homes, Medical Assisted Living Centers, Long-Term Care Facilities, Clinics, Physician Offices, Rehabilitation Centers, Out Patient Departments, and Others) - Industry Trends and Forecast to 2032
Middle East and Africa Nurse Call System Market Size
The Middle East and Africa nurse call system market size was valued at USD 82.28 million in 2024 and is expected to reach USD 160.38 million by 2032,at a CAGR of 8.70% during the forecast period
The market growth is largely fueled by the rapid expansion of healthcare infrastructure and the increasing adoption of digital health technologies aimed at improving patient care efficiency and safety across hospitals and elderly care facilities
Furthermore, rising demand for real-time communication, improved workflow, and emergency response in medical settings is positioning nurse call systems as a vital component in modern healthcare communication networks. These converging factors are accelerating the deployment of nurse call solutions, thereby significantly boosting the industry's growth
Middle East and Africa Nurse Call System Market Analysis
Nurse call systems, which enable efficient communication between patients and healthcare staff, are becoming essential in hospitals, clinics, and elder care facilities across the Middle East and Africa due to their role in improving response times, patient outcomes, and staff coordination
The increasing demand for nurse call systems is primarily fueled by the growing burden of chronic diseases, expanding healthcare infrastructure, and the rising need for streamlined, real-time communication in both public and private medical settings
South Africa dominated the nurse call system market with the largest revenue share of 32.9% in 2024, supported by strong government investment in public health infrastructure, adoption of healthcare IT systems, and local demand for improved patient communication in urban hospitals and private clinics
Saudi Arabia is expected to be the fastest-growing country in the nurse call system market during the forecast period due to increased healthcare expenditure, hospital construction under Vision 2030, and national initiatives promoting digital transformation in healthcare delivery
The integrated communication systems segment dominated the nurse call system market with a market share of 39.1% in 2023, driven by its ability to unify voice, alert, and monitoring functions into a single system that enhances workflow efficiency and patient care quality
Report Scope and Middle East and Africa Nurse Call System Market Segmentation
Attributes
Middle East and Africa Nurse Call System Key Market Insights
Segments Covered
By Type: Button-Based Systems, Integrated Communication Systems, Digital and Mobile Nurse Call Systems, Intercom Systems, Basic Audio/Visual Nurse Call Systems, and Others.
By Technology: Wired Communication, Wireless Communication, and Hybrid Nurse Call Systems
By Application: Alarms & Communications, Wanderer Control, Workflow Optimization, Fall Detection & Prevention, and Visitor Management
By End User: Hospitals, Ambulatory Surgery Centers, Nursing Homes, Medical Assisted Living Centers, Long-Term Care Facilities, Clinics, Physician Offices, Rehabilitation Centers, Out Patient Departments, and Others
Advancements in R&D Labs Specially in Pharmaceutical Sector
Value Added Data Infosets
In addition to the insights on market scenarios such as market value, growth rate, segmentation, geographical coverage, and major players, the market reports curated by the Data Bridge Market Research also include in-depth expert analysis, pricing analysis, brand share analysis, consumer survey, demography analysis, supply chain analysis, value chain analysis, raw material/consumables overview, vendor selection criteria, PESTLE Analysis, Porter Analysis, and regulatory framework.
Middle East and Africa Nurse Call System Market Trends
“Rising Demand for Integrated and Wireless Communication Systems”
A significant and accelerating trend in the Middle East and Africa nurse call system market is the growing preference for integrated and wireless communication platforms in hospitals and elderly care facilities. These systems enhance real-time coordination and response capabilities, supporting the region’s move toward digital healthcare infrastructure
For instance, Ascom’s wireless nurse call solutions are being implemented in private hospitals in South Africa, enabling mobile alerts and patient requests to be received directly on caregivers' handheld devices. Similarly, Televic’s IP-based systems are gaining traction in Saudi Arabia, offering integration with hospital management software and voice communication tools
Wireless systems are especially attractive for retrofitting older facilities and deploying in rural or underserved areas where wired infrastructure is limited or costly to install. Their ease of scalability and lower installation requirements make them a practical solution for both public and private healthcare providers
Integrated nurse call solutions allow for seamless interoperability with building automation, electronic medical records, and real-time location systems, contributing to improved operational workflows and patient safety
For instance, Intercall’s Fusion-IP system is designed to integrate with access control and workflow management systems, helping hospitals centralize communication and enhance staff accountability
The increasing demand for such advanced and connected nurse call systems reflects a broader shift toward smart healthcare environments in countries such as Saudi Arabia, UAE, and South Africa, where modernization initiatives are underway to enhance care quality and hospital efficiency
Middle East and Africa Nurse Call System Market Dynamics
Driver
“Expanding Healthcare Infrastructure and Demand for Patient-Centric Communication”
The ongoing expansion of healthcare facilities in key Middle Eastern and African countries, driven by government initiatives and rising healthcare investments, is a major driver of nurse call system adoption
For instance, Saudi Arabia’s Vision 2030 includes large-scale hospital development projects aimed at increasing digital health capabilities, creating significant demand for modern nurse communication systems across public and private institutions
As healthcare providers aim to enhance response times, improve caregiver workflow, and deliver higher quality care, nurse call systems are becoming critical tools in both acute and long-term care settings
The need for effective communication in multi-bed wards, intensive care units, and elderly care homes is further fueling market demand, particularly in rapidly urbanizing countries such as the UAE and Egypt
Additionally, international hospital accreditation standards are encouraging the use of advanced nurse call solutions that support workflow automation, real-time alerts, and detailed incident tracking, aligning with broader goals of operational excellence
Restraint/Challenge
“High System Costs and Limited Technical Infrastructure”
Despite growing demand, the adoption of advanced nurse call systems in the Middle East and Africa is constrained by the high costs associated with procurement, installation, and system integration
Many healthcare facilities in developing nations across the region face budgetary limitations and prioritize investment in core medical infrastructure over communication systems, delaying widespread deployment
Furthermore, limited access to skilled technical personnel for installation and maintenance presents challenges in rural areas or newly developed hospitals. Infrastructural incompatibilities and lack of IT readiness can also hinder integration with existing systems
For instance, while wireless systems reduce installation burdens, they still require robust network support and staff training, which may not be readily available in under-resourced areas
To address these barriers, vendors are increasingly offering scalable, modular, and subscription-based solutions to make nurse call technology more accessible and cost-effective for hospitals of varying sizes and resources
Middle East and Africa Nurse Call System Market Scope
The market is segmented on the basis of type, technology, application, and end user.
By Type
On the basis of type, the Middle East and Africa nurse call system market is segmented into button-based systems, integrated communication systems, digital and mobile nurse call systems, intercom systems, basic audio/visual nurse call systems, and others. The integrated communication systems segment dominated the market with the largest market revenue share of 39.1% in 2024, driven by the growing need for centralized, multi-functional communication tools that enhance patient safety and caregiver efficiency. Hospitals increasingly favor these systems for their ability to integrate alerts, messaging, workflow management, and real-time monitoring across departments.
The digital and mobile nurse call systems segment is anticipated to witness the fastest growth rate from 2025 to 2032, fueled by the rising use of smartphones and mobile health technologies. These systems support flexible communication, faster response times, and improved patient outcomes by enabling caregivers to receive alerts directly on handheld devices, reducing delays in critical care delivery.
By Technology
On the basis of technology, the nurse call system market is segmented into wired communication, wireless communication, and hybrid nurse call systems. The wired communication segment held the largest market revenue share in 2024, attributed to its stability, security, and preference in large-scale healthcare facilities where consistent performance is critical. These systems are typically installed in high-dependency units, ICUs, and surgical departments that demand fail-safe communication links.
The wireless communication segment is expected to witness the fastest CAGR from 2025 to 2032, driven by its ease of installation, lower infrastructure costs, and scalability in outpatient centers and eldercare facilities. Wireless systems are particularly effective in rural and underserved regions, where upgrading traditional infrastructure may not be feasible.
By Application
On the basis of application, the nurse call system market is segmented into alarms & communications, wanderer control, workflow optimization, fall detection & prevention, and visitor management. The alarms & communications segment dominated the market in 2024, owing to its foundational role in enabling timely nurse-patient interactions, emergency alerts, and efficient clinical workflow. This application is critical for enhancing response times, patient satisfaction, and overall hospital efficiency across all care settings.
The fall detection & prevention segment is projected to grow at the fastest pace through 2032, driven by the increasing elderly population and the high prevalence of fall-related injuries. Modern systems leverage sensors and predictive analytics to proactively detect risks, sending alerts to caregivers and enabling rapid interventions.
By End User
On the basis of end user, the nurse call system market is segmented into hospitals, ambulatory surgery centers, nursing homes, medical assisted living centers, long-term care facilities, clinics, physician offices, rehabilitation centers, outpatient departments, and others. The hospitals segment dominated the market with the largest revenue share in 2024, supported by increasing patient volumes, rising government funding, and the urgent need for advanced communication tools to optimize care delivery in complex clinical environments.
The long-term care facilities segment is anticipated to witness the fastest growth rate from 2025 to 2032, propelled by the growing demand for elderly care and chronic disease management. These facilities require scalable, easy-to-use systems that ensure continuous monitoring, enhance patient comfort, and support caregiver responsiveness.
Middle East and Africa Nurse Call System Market Regional Analysis
South Africa dominated the nurse call system market with the largest revenue share of 32.9% in 2024, supported by strong government investment in public health infrastructure, adoption of healthcare IT systems, and local demand for improved patient communication in urban hospitals and private clinics
Healthcare institutions in the country are increasingly investing in integrated nurse call solutions to improve patient safety, streamline workflow management, and enable real-time communication between patients and caregivers
This strong adoption trend is further supported by government-led health reforms, rising demand for quality elder care, and a growing private healthcare sector, making South Africa a key hub for advanced nurse call system deployment across the region
The South Africa Nurse Call System Market Insight
South Africa nurse call system market captured the largest market revenue share of 32.9% in 2024 within the Middle East and Africa nurse call system market, owing to its well-developed private healthcare infrastructure and strong adoption of digital health technologies. Major urban centers such as Johannesburg, Cape Town, and Durban are leading the deployment of modern, IP-based nurse call systems integrated with hospital information systems. The growth is further supported by the country's strategic role as a regional hub for medical technology suppliers and its increasing focus on improving patient communication and care efficiency across public and private hospitals.
Saudi Arabia Nurse Call System Market Insight
The Saudi Arabia nurse call system market is projected to grow at the fastest CAGR during the forecast period of 2025 to 2032, driven by massive healthcare investments aligned with the Vision 2030 initiative. The country's ongoing construction of smart hospitals and expansion of healthcare facilities is accelerating the adoption of wireless and hybrid nurse call systems. Rising demand for real-time communication tools, combined with mandatory digital health standards and government-backed infrastructure projects, continues to position Saudi Arabia as a key emerging market for advanced nurse call technologies across acute and long-term care environments.
United Arab Emirates Nurse Call System Market Insight
The UAE nurse call system market is witnessing steady growth due to high levels of healthcare digitization, particularly in Abu Dhabi and Dubai. Leading private hospital chains and medical tourism hubs are increasingly deploying integrated communication platforms for improved workflow and patient satisfaction. The country’s robust IT infrastructure and government-driven digital health frameworks support the use of cloud-connected and mobile nurse call systems, with multilingual features and patient-centered functionality.
Egypt Nurse Call System Market Insight
Egypt nurse call system market is an expanding market in the region, driven by rising healthcare demand from a large population base and the growth of private medical centers in Cairo and Alexandria. While public sector modernization progresses gradually, private facilities are investing in digital nurse call systems to improve response times and operational efficiency. Multilingual interfaces, cloud integration, and compatibility with hospital management software are becoming key adoption criteria, especially in premium urban hospitals and rehabilitation centers.
Middle East and Africa Nurse Call System Market Share
The Middle East and Africa nurse call system industry is primarily led by well-established companies, including:
Honeywell International Inc. (U.S.)
Johnson Controls Inc. (U.S.)
Televic (Belgium)
Intercall Systems Inc. (U.S.)
Ascom (Switzerland)
Schrack Seconet AG (Austria)
Jeron Electronic Systems Inc. (U.S.)
Tunstall Group (U.K.)
West-Com Nurse Call Systems, Inc. (U.S.)
Systems Technologies (U.S.)
Micro Nursecall Systems (U.S.)
Medisam Medikal (Turkey)
Caretronic (Slovenia)
JPnovations (Canada)
CEREDA Systems GmbH (Germany)
CODACO Electronic (Czech Republic)
Hospicall (Turkey)
Essec Group (Italy)
Intercall U.K. (U.K.)
Legrand SA (France)
RUS-Intercom (Russia)
Smartcall - RUS (Russia)
Static Systems Group Plc (U.K.)
What are the Recent Developments in Middle East and Africa Nurse Call System Market?
In April 2024, Ascom Holding AG, a prominent provider of healthcare communication solutions, announced the deployment of its advanced IP-based nurse call systems across multiple hospitals in South Africa. This initiative is part of a national hospital modernization strategy aimed at enhancing patient safety and staff efficiency. The rollout highlights Ascom’s commitment to bringing scalable, integrated communication solutions tailored to the region’s growing digital healthcare landscape
In March 2024, Honeywell International Inc. launched a partnership with a leading healthcare group in the United Arab Emirates to deploy wireless nurse call systems integrated with real-time location services (RTLS). Designed to improve response times and patient monitoring, the systems support Honeywell’s strategic focus on intelligent hospital solutions, reinforcing its role in the transformation of healthcare infrastructure across the Middle East
In February 2024, Intercall Systems Inc., a U.S.-based nurse call solutions provider, completed a successful installation of its Touch Series in a new hospital project in Riyadh, Saudi Arabia. This modern system includes voice-enabled communication panels and mobile integration, supporting smart hospital functionality. The deployment aligns with Saudi Arabia’s Vision 2030 initiative and the national drive toward healthcare innovation
In January 2024, Televic Healthcare collaborated with a private healthcare provider in Kenya to pilot its wireless nurse call solution in maternity and critical care units. This development underscores Televic’s strategic efforts to expand its footprint across East Africa by offering scalable and affordable patient communication solutions suited for fast-growing healthcare markets
In December 2023, Hillrom, a subsidiary of Baxter International Inc., reported the successful upgrade of nurse call infrastructure in several hospitals in Egypt, integrating its NaviCare Nurse Communication Platform. This upgrade is part of a broader digital transformation in North African healthcare settings and reflects Hillrom’s dedication to delivering smart, patient-centric solutions that improve workflow and communication within clinical environments
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